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CompTIA 220-1201 Practice Test 72

Question 710

On a service ticket for Granite Capital, the team observes: A two-drive NAS needs continued access after one drive fails rather than the combined capacity of RAID 0. The desired outcome is to choose RAID 1 when simple mirroring is the requirement. A safe non-destructive test must be used before replacing additional parts. What should the technician recommend as the corrective approach?

  1. Configure a supported two-disk RAID 1 mirror giving approximately one disk of usable capacity
  2. Set the intended paper tray, form size and two-sided mode in driver or print server
  3. Configure a four-disk RAID 10 set for balanced performance and redundancy
  4. Use RAID 6 when the stated requirement is two-drive fault tolerance

Explanation

Correct Answer

A:

Configure a supported two-disk RAID 1 mirror giving approximately one disk of usable capacity. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that a two-drive NAS needs continued access after one drive fails rather than the combined capacity of RAID 0. The support goal is to choose RAID 1 when simple mirroring is the requirement; this design action specifically addresses raid 1 mirror capacity and resilience without confusing a different subsystem.

Incorrect Answers

B:

Set the intended paper tray, form size and two-sided mode in driver or print server. This action is appropriate for printer duplex and tray settings, normally when a network printer puts letter-size forms on the wrong paper and uses one-sided output. Here the observed facts require raid 1 mirror capacity and resilience instead.

C:

Configure a four-disk RAID 10 set for balanced performance and redundancy. That action is appropriate for raid 10 mirrored striped array, normally when a database server needs fast disk I/O and redundancy with four equal drives. Here the observed facts require raid 1 mirror capacity and resilience instead.

D:

Use RAID 6 when the stated requirement is two-drive fault tolerance. That action is appropriate for raid 5 versus raid 6 dual parity, normally when a four-disk production array must remain available during any two simultaneous drive failures. Here the observed facts require raid 1 mirror capacity and resilience instead.

Question 711

A support request at Clearwater Telecom presents this problem: Two PCs on separate IPv4 subnets can communicate within their own LANs but not across subnets. The supporting record states that their access switches forward local Ethernet frames but no route connects the subnets. The desired outcome is to identify routing versus local Ethernet switching responsibilities. The technician must document observations separately from assumptions. Which acceptance result best demonstrates the issue is resolved?

  1. Confirm each segment is classified by scope rather than the brand of equipment
  2. Verify all ports supply stable power at maximum expected simultaneous load
  3. Verify internet access and signal status follow the approved provider equipment path
  4. Verify permitted inter-subnet traffic succeeds and disallowed networks remain isolated

Explanation

Correct Answer

D:

Verify permitted inter-subnet traffic succeeds and disallowed networks remain isolated. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that their access switches forward local Ethernet frames but no route connects the subnets. The support goal is to identify routing versus local Ethernet switching responsibilities; this validate action specifically addresses router versus layer 2 switch forwarding without confusing a different subsystem.

Incorrect Answers

A:

Confirm each segment is classified by scope rather than the brand of equipment. This action is appropriate for pan versus lan versus wan scope, normally when a technician must classify a Bluetooth watch connection, office Ethernet and multi-site leased link. Here the observed facts require router versus layer 2 switch forwarding instead.

B:

Verify all ports supply stable power at maximum expected simultaneous load. This action is appropriate for poe switch power budget, normally when new IP cameras power off when all connected access points and phones start at once. Here the observed facts require router versus layer 2 switch forwarding instead.

C:

Verify internet access and signal status follow the approved provider equipment path. This action is appropriate for ont versus cable modem access equipment, normally when a customer receives a fiber-to-the-premises service but attempts to connect the optical fiber directly to a DOCSIS cable modem. Here the observed facts require router versus layer 2 switch forwarding instead.

Question 712

At Seabright Supplies, a technician working in branch networking support identifies this issue: A resolver fails zone transfers and large responses because only DNS UDP traffic is permitted. The desired outcome is to recognize that DNS may require both UDP and TCP transport on port 53. The customer requires a verified fix rather than a guess based on one symptom. Which inspection most directly confirms the likely cause before changing components?

  1. Review the blocked query sizes, truncated-response flag and firewall rules for UDP and TCP 53
  2. Compare device time zones, NTP peers, drift, and syslog timestamps
  3. Inspect UDP 68 client requests, UDP 67 server responses and relay configuration across the VLAN
  4. Compare effective TCP 445 connectivity, SMB service state and share authorization

Explanation

Correct Answer

A:

Review the blocked query sizes, truncated-response flag and firewall rules for UDP and TCP 53. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that a resolver fails zone transfers and large responses because only DNS UDP traffic is permitted. The support goal is to recognize that DNS may require both UDP and TCP transport on port 53; this diagnose action specifically addresses dns service transport and port 53 without confusing a different subsystem.

Incorrect Answers

B:

Compare device time zones, NTP peers, drift, and syslog timestamps. This action is appropriate for ntp time service versus centralized syslog, normally when authentication logs from two branch routers show conflicting timestamps during the same event. Here the observed facts require dns service transport and port 53 instead.

C:

Inspect UDP 68 client requests, UDP 67 server responses and relay configuration across the VLAN. That action is appropriate for dhcp client and server port roles, normally when a new PC never receives an IPv4 lease on its office VLAN. Here the observed facts require dns service transport and port 53 instead.

D:

Compare effective TCP 445 connectivity, SMB service state and share authorization. That action is appropriate for smb file sharing port versus rdp, normally when a user can ping a shared Windows file server but cannot map a network share. Here the observed facts require dns service transport and port 53 instead.

Question 713

At Northland Labs, a technician working in branch networking support identifies this issue: A firewall allows remote desktop to a Windows server but staff cannot browse its shared project folder. The desired outcome is to identify the protocol and port needed for Windows file share access. Only approved service procedures and compatible replacement components may be used. How should the solution first be tested on an approved spare or pilot system?

  1. Collect a short approved RF survey before and after changing the test AP channel
  2. Test TCP 445 and open a harmless authorized file on a staging share
  3. Issue a permitted test query that triggers a TCP retry after a truncated UDP response
  4. Perform a controlled lease renewal from a test client with packet capture

Explanation

Correct Answer

B:

Test TCP 445 and open a harmless authorized file on a staging share. It tests the proposed solution safely on an approved representative system. The relevant observation is that a firewall allows remote desktop to a Windows server but staff cannot browse its shared project folder. The support goal is to identify the protocol and port needed for Windows file share access; this pilot action specifically addresses smb file sharing port versus rdp without confusing a different subsystem.

Incorrect Answers

A:

Collect a short approved RF survey before and after changing the test AP channel. This action is appropriate for wi-fi analyzer versus network tap, normally when staff complain about busy wireless channels in a meeting room. Here the observed facts require smb file sharing port versus rdp instead.

C:

Issue a permitted test query that triggers a TCP retry after a truncated UDP response. That action is appropriate for dns service transport and port 53, normally when a branch resolver answers ordinary UDP name queries but large signed responses fail. Here the observed facts require smb file sharing port versus rdp instead.

D:

Perform a controlled lease renewal from a test client with packet capture. That action is appropriate for dhcp client and server port roles, normally when a new PC never receives an IPv4 lease on its office VLAN. Here the observed facts require smb file sharing port versus rdp instead.

Question 714

A support request at Vertex Media presents this problem: A school has long corridors needing range and crowded labs requiring high-capacity wireless access. The desired outcome is to choose bands according to range and interference rather than assuming one is always superior. The technician must document observations separately from assumptions. What observation would verify successful service restoration?

  1. Verify only the supported client discovers and joins the 6 GHz network while the legacy SSID remains usable
  2. Confirm each segment is classified by scope rather than the brand of equipment
  3. Confirm edge clients stay connected and dense clients meet throughput targets
  4. Confirm each device succeeds through its intended radio without conflating protocols

Explanation

Correct Answer

C:

Confirm edge clients stay connected and dense clients meet throughput targets. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that a school has long corridors needing range and crowded labs requiring high-capacity wireless access. The support goal is to choose bands according to range and interference rather than assuming one is always superior; this validate action specifically addresses 2.4 ghz versus 5 ghz wi-fi trade-offs without confusing a different subsystem.

Incorrect Answers

A:

Verify only the supported client discovers and joins the 6 GHz network while the legacy SSID remains usable. This action is appropriate for 6 ghz wi-fi client compatibility, normally when a new 6 GHz SSID is invisible to several laptops even though 5 GHz works. Here the observed facts require 2.4 ghz versus 5 ghz wi-fi trade-offs instead.

B:

Confirm each segment is classified by scope rather than the brand of equipment. This action is appropriate for pan versus lan versus wan scope, normally when a technician must classify a Bluetooth watch connection, office Ethernet and multi-site leased link. Here the observed facts require 2.4 ghz versus 5 ghz wi-fi trade-offs instead.

D:

Confirm each device succeeds through its intended radio without conflating protocols. This action is appropriate for nfc short-range tap versus bluetooth pairing, normally when a checkout kiosk must read a contactless badge at a few centimeters, not stream audio across a room. Here the observed facts require 2.4 ghz versus 5 ghz wi-fi trade-offs instead.

Question 715

On a service ticket for Riverlight Retail, the team observes: A conference room projector displays a no-signal message while the laptop works locally. The supporting record states that the laptop is attached by HDMI but the projector input menu is set to a different port. The desired outcome is to resolve a display source-selection issue without reinstalling graphics drivers. The goal is to restore required function without creating a new security or safety problem. What should the technician verify first to establish the problem?

  1. Check SMART attributes, backup currency and read error logs
  2. Inspect brightness controls, display cable, backlight power and serviceable panel components
  3. Confirm selected input, cable path, external display detection and output mode
  4. Check cable damage, connector strain, monitor input selection and GPU outputs

Explanation

Correct Answer

C:

Confirm selected input, cable path, external display detection and output mode. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that the laptop is attached by HDMI but the projector input menu is set to a different port. The support goal is to resolve a display source-selection issue without reinstalling graphics drivers; this diagnose action specifically addresses projector wrong input versus computer failure without confusing a different subsystem.

Incorrect Answers

A:

Check SMART attributes, backup currency and read error logs. This action is appropriate for s.m.a.r.t. warning and imminent drive failure, normally when a desktop disk reports increasing reallocated sectors and read retries. Here the observed facts require projector wrong input versus computer failure instead.

B:

Inspect brightness controls, display cable, backlight power and serviceable panel components. That action is appropriate for backlight failure on laptop lcd, normally when a laptop screen looks black but a flashlight reveals a faint intact desktop image. Here the observed facts require projector wrong input versus computer failure instead.

D:

Check cable damage, connector strain, monitor input selection and GPU outputs. That action is appropriate for intermittent monitor image due to video cable, normally when a monitor intermittently goes black when its display cable is moved. Here the observed facts require projector wrong input versus computer failure instead.

Question 716

A support request at Monarch Pharmacy presents this problem: A gaming PC has fans and lights but fails POST after a second RAM stick was installed. The desired outcome is to diagnose a probable memory seating or module fault before swapping unrelated parts. User data and business service continuity must be preserved. Which diagnostic check best distinguishes the relevant fault?

  1. Check documented beep codes, DIMM seating, and one-module test configuration
  2. Check the exact board beep code table, GPU seating and required GPU power
  3. Inspect temperature telemetry, fan RPM, airflow blockage and heatsink contact
  4. Check the outlet, power strip, cord, PSU input switch and known-good source

Explanation

Correct Answer

A:

Check documented beep codes, DIMM seating, and one-module test configuration. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that a gaming PC has fans and lights but fails POST after a second RAM stick was installed. The support goal is to diagnose a probable memory seating or module fault before swapping unrelated parts; this diagnose action specifically addresses desktop memory fault preventing post without confusing a different subsystem.

Incorrect Answers

B:

Check the exact board beep code table, GPU seating and required GPU power. This action is appropriate for post beep code interpretation and expansion-card isolation, normally when a newly upgraded desktop beeps at startup and shows no BIOS screen. Here the observed facts require desktop memory fault preventing post instead.

C:

Inspect temperature telemetry, fan RPM, airflow blockage and heatsink contact. That action is appropriate for cpu overheat from failed fan, normally when a desktop shuts off only after several minutes of high CPU utilization. Here the observed facts require desktop memory fault preventing post instead.

D:

Check the outlet, power strip, cord, PSU input switch and known-good source. That action is appropriate for completely dead desktop power path, normally when a tower PC has no LEDs, fans, or POST activity after the user changed power outlets. Here the observed facts require desktop memory fault preventing post instead.

Question 717

At Seabright Supplies, a technician working in laptop and mobile device repair identifies this issue: After a laptop display assembly replacement, Bluetooth works but Wi-Fi signal is very weak. The supporting record states that the WLAN card is present in Device Manager and one antenna lead is detached near the hinge. The desired outcome is to restore the wireless antenna path without replacing a healthy radio. The technician must document observations separately from assumptions. Which post-repair signal best detects regression or repeat exposure?

  1. Monitor repeat weak-signal reports associated with lid movement
  2. Monitor sync errors, account duplication and mobile data restrictions
  3. Track replacement-battery health and repeat swelling reports after the repair
  4. Track backup failures, replacement SSD health and encryption key escrow

Explanation

Correct Answer

A:

Monitor repeat weak-signal reports associated with lid movement. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that the WLAN card is present in Device Manager and one antenna lead is detached near the hinge. The support goal is to restore the wireless antenna path without replacing a healthy radio; this monitor action specifically addresses laptop wi-fi antenna reconnection without confusing a different subsystem.

Incorrect Answers

B:

Monitor sync errors, account duplication and mobile data restrictions. This action is appropriate for mobile calendar and contact synchronization, normally when a user's phone receives mail but calendar edits never appear on the company laptop. Here the observed facts require laptop wi-fi antenna reconnection instead.

C:

Track replacement-battery health and repeat swelling reports after the repair. That action is appropriate for swollen laptop battery replacement, normally when a business laptop has a lifted trackpad and a visibly swollen internal lithium-ion battery. Here the observed facts require laptop wi-fi antenna reconnection instead.

D:

Track backup failures, replacement SSD health and encryption key escrow. That action is appropriate for laptop ssd replacement and encryption, normally when a laptop SSD is failing SMART health checks and holds company data protected with full-disk encryption. Here the observed facts require laptop wi-fi antenna reconnection instead.

Question 718

During Aster Systems's end-user troubleshooting, the technician encounters this condition: After a wiring closet change, a desk computer receives a guest-network address and the VoIP phone cannot register. The desired outcome is to diagnose incorrect VLAN port policy rather than replacing healthy endpoints. The customer requires a verified fix rather than a guess based on one symptom. Which configuration or repair action best addresses the stated requirement?

  1. Choose less congested supported channels or move compatible clients to a cleaner 5 GHz band
  2. Correct the DNS server configuration and flush stale failed resolution records if appropriate
  3. Restore the intended voice and data VLAN configuration with appropriate scope
  4. Restore valid AC input or replace the confirmed faulty PSU only after external checks

Explanation

Correct Answer

C:

Restore the intended voice and data VLAN configuration with appropriate scope. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that after a wiring closet change, a desk computer receives a guest-network address and the VoIP phone cannot register. The support goal is to diagnose incorrect VLAN port policy rather than replacing healthy endpoints; this design action specifically addresses vlan mismatch causing one desk to lose access without confusing a different subsystem.

Incorrect Answers

A:

Choose less congested supported channels or move compatible clients to a cleaner 5 GHz band. This action is appropriate for intermittent wi-fi due to channel interference, normally when users near a lunchroom suffer slow 2.4 GHz Wi-Fi at peak periods while wired links stay normal. Here the observed facts require vlan mismatch causing one desk to lose access instead.

B:

Correct the DNS server configuration and flush stale failed resolution records if appropriate. This action is appropriate for dns failure with working ip connectivity, normally when a workstation opens a service directly by numeric IP but says its hostname cannot be resolved. Here the observed facts require vlan mismatch causing one desk to lose access instead.

D:

Restore valid AC input or replace the confirmed faulty PSU only after external checks. This action is appropriate for completely dead desktop power path, normally when a tower PC has no LEDs, fans, or POST activity after the user changed power outlets. Here the observed facts require vlan mismatch causing one desk to lose access instead.

Question 719

At Seabright Supplies, a technician working in end-user troubleshooting identifies this issue: A workstation appears dead after a cleaning crew switches off the power strip feeding it. The desired outcome is to isolate basic external power before replacing the motherboard. The technician must document observations separately from assumptions. Which inspection most directly confirms the likely cause before changing components?

  1. Check the exact board beep code table, GPU seating and required GPU power
  2. Check the outlet, power strip, cord, PSU input switch and known-good source
  3. Check documented beep codes, DIMM seating, and one-module test configuration
  4. Inspect port access and voice VLAN settings, LLDP, assigned IP subnets and switch change log

Explanation

Correct Answer

B:

Check the outlet, power strip, cord, PSU input switch and known-good source. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that a workstation appears dead after a cleaning crew switches off the power strip feeding it. The support goal is to isolate basic external power before replacing the motherboard; this diagnose action specifically addresses completely dead desktop power path without confusing a different subsystem.

Incorrect Answers

A:

Check the exact board beep code table, GPU seating and required GPU power. That action is appropriate for post beep code interpretation and expansion-card isolation, normally when a newly upgraded desktop beeps at startup and shows no BIOS screen. Here the observed facts require completely dead desktop power path instead.

C:

Check documented beep codes, DIMM seating, and one-module test configuration. That action is appropriate for desktop memory fault preventing post, normally when a desktop powers on but gives a repeating memory-related beep pattern and no display. Here the observed facts require completely dead desktop power path instead.

D:

Inspect port access and voice VLAN settings, LLDP, assigned IP subnets and switch change log. This action is appropriate for vlan mismatch causing one desk to lose access, normally when a desk phone and PC stop reaching their correct services after a switch port change. Here the observed facts require completely dead desktop power path instead.

Question 720

On a service ticket for Granite Capital, the team observes: An old router is accessible via Telnet but security policy requires encrypted remote CLI administration. The desired outcome is to choose encrypted terminal management over a cleartext terminal protocol. User data and business service continuity must be preserved. Which acceptance result best demonstrates the issue is resolved?

  1. Confirm the response succeeds over TCP 53 while ordinary UDP resolution continues
  2. Verify the client receives an address, gateway and DNS options from the correct scope
  3. Verify incoming mail resolves to the right mail exchanger and SPF evaluates approved senders
  4. Verify credentials are not transmitted in cleartext and authorized commands work

Explanation

Correct Answer

D:

Verify credentials are not transmitted in cleartext and authorized commands work. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that an old router is accessible via Telnet but security policy requires encrypted remote CLI administration. The support goal is to choose encrypted terminal management over a cleartext terminal protocol; this validate action specifically addresses ssh encrypted administration instead of telnet without confusing a different subsystem.

Incorrect Answers

A:

Confirm the response succeeds over TCP 53 while ordinary UDP resolution continues. That action is appropriate for dns service transport and port 53, normally when a branch resolver answers ordinary UDP name queries but large signed responses fail. Here the observed facts require ssh encrypted administration instead of telnet instead.

B:

Verify the client receives an address, gateway and DNS options from the correct scope. That action is appropriate for dhcp client and server port roles, normally when a new PC never receives an IPv4 lease on its office VLAN. Here the observed facts require ssh encrypted administration instead of telnet instead.

C:

Verify incoming mail resolves to the right mail exchanger and SPF evaluates approved senders. This action is appropriate for mx and spf dns records distinct purposes, normally when a domain receives email at the wrong destination after DNS changes. Here the observed facts require ssh encrypted administration instead of telnet instead.

CompTIA A+ Certification Exam: Core 1 (220-1201) Practice Tests