CompTIA 220-1201 Practice Test 73
Question 720
On a service ticket for Granite Capital, the team observes: An old router is accessible via Telnet but security policy requires encrypted remote CLI administration. The desired outcome is to choose encrypted terminal management over a cleartext terminal protocol. User data and business service continuity must be preserved. Which acceptance result best demonstrates the issue is resolved?
- Confirm the response succeeds over TCP 53 while ordinary UDP resolution continues
- Verify the client receives an address, gateway and DNS options from the correct scope
- Verify incoming mail resolves to the right mail exchanger and SPF evaluates approved senders
- Verify credentials are not transmitted in cleartext and authorized commands work
Explanation
Correct Answer
D:
Verify credentials are not transmitted in cleartext and authorized commands work. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that an old router is accessible via Telnet but security policy requires encrypted remote CLI administration. The support goal is to choose encrypted terminal management over a cleartext terminal protocol; this validate action specifically addresses ssh encrypted administration instead of telnet without confusing a different subsystem.
Incorrect Answers
A:
Confirm the response succeeds over TCP 53 while ordinary UDP resolution continues. That action is appropriate for dns service transport and port 53, normally when a branch resolver answers ordinary UDP name queries but large signed responses fail. Here the observed facts require ssh encrypted administration instead of telnet instead.
B:
Verify the client receives an address, gateway and DNS options from the correct scope. That action is appropriate for dhcp client and server port roles, normally when a new PC never receives an IPv4 lease on its office VLAN. Here the observed facts require ssh encrypted administration instead of telnet instead.
C:
Verify incoming mail resolves to the right mail exchanger and SPF evaluates approved senders. This action is appropriate for mx and spf dns records distinct purposes, normally when a domain receives email at the wrong destination after DNS changes. Here the observed facts require ssh encrypted administration instead of telnet instead.
Question 721
During Cedar Education's small-office network service desk, the technician encounters this condition: A small office needs guest Wi-Fi isolated from payroll devices but also needs secure remote employee access. The supporting record states that guest and payroll devices share a local switch while remote users traverse the public internet. The desired outcome is to separate local network segmentation requirements from remote encrypted connectivity. User data and business service continuity must be preserved. How should the solution first be tested on an approved spare or pilot system?
- Renew the printer lease in a lab subnet after applying its reservation
- Pilot guest-to-payroll denial and an authorized remote VPN session independently
- Change MX in a test zone and validate mail routing versus outbound SPF evaluation
- Sketch a hypothetical watch-to-phone, office switch, and remote-site circuit topology
Explanation
Correct Answer
B:
Pilot guest-to-payroll denial and an authorized remote VPN session independently. It tests the proposed solution safely on an approved representative system. The relevant observation is that guest and payroll devices share a local switch while remote users traverse the public internet. The support goal is to separate local network segmentation requirements from remote encrypted connectivity; this pilot action specifically addresses vlan segmentation versus vpn encrypted tunneling without confusing a different subsystem.
Incorrect Answers
A:
Renew the printer lease in a lab subnet after applying its reservation. That action is appropriate for dhcp reservation versus exclusion, normally when a networked printer must keep the same IPv4 address while the rest of the office remains DHCP-managed. Here the observed facts require vlan segmentation versus vpn encrypted tunneling instead.
C:
Change MX in a test zone and validate mail routing versus outbound SPF evaluation. That action is appropriate for mx and spf dns records distinct purposes, normally when a domain receives email at the wrong destination after DNS changes. Here the observed facts require vlan segmentation versus vpn encrypted tunneling instead.
D:
Sketch a hypothetical watch-to-phone, office switch, and remote-site circuit topology. This action is appropriate for pan versus lan versus wan scope, normally when a technician must classify a Bluetooth watch connection, office Ethernet and multi-site leased link. Here the observed facts require vlan segmentation versus vpn encrypted tunneling instead.
Question 722
A support request at Maplebank Ltd presents this problem: A monochrome laser printer produces uniformly faint pages after many high-volume print jobs. The supporting record states that the toner cartridge reports near-empty and an approved replacement cartridge is available. The desired outcome is to identify toner depletion separately from inkjet printhead faults. Any configuration change must be reversible and validated on a controlled test device. Which safe pilot action gives the most relevant evidence?
- Print a controlled two-page sample from the target application
- Print a nozzle-check test after one controlled cleaning cycle
- Print a test page after inserting a compatible toner cartridge in a powered-down service state
- Remount the cooler on a safe test board with correct fan connection
Explanation
Correct Answer
C:
Print a test page after inserting a compatible toner cartridge in a powered-down service state. It tests the proposed solution safely on an approved representative system. The relevant observation is that the toner cartridge reports near-empty and an approved replacement cartridge is available. The support goal is to identify toner depletion separately from inkjet printhead faults; this pilot action specifically addresses laser printer faded output and toner without confusing a different subsystem.
Incorrect Answers
A:
Print a controlled two-page sample from the target application. That action is appropriate for printer duplex and tray settings, normally when a network printer puts letter-size forms on the wrong paper and uses one-sided output. Here the observed facts require laser printer faded output and toner instead.
B:
Print a nozzle-check test after one controlled cleaning cycle. That action is appropriate for inkjet printhead clogging, normally when an inkjet printer leaves missing color bands although cartridges contain ink. Here the observed facts require laser printer faded output and toner instead.
D:
Remount the cooler on a safe test board with correct fan connection. This action is appropriate for cpu heatsink thermal interface, normally when a workstation reaches a thermal limit seconds after a cooler was replaced. Here the observed facts require laser printer faded output and toner instead.
Question 723
At Beacon Group, a technician working in desktop hardware service bench identifies this issue: Confidential reports regularly sit unclaimed in a shared hallway printer's output tray. The supporting record states that the multifunction printer supports badge-based secure job release. The desired outcome is to protect printed documents at a shared device. User data and business service continuity must be preserved. Which planned change most directly resolves the documented issue?
- Set the intended paper tray, form size and two-sided mode in driver or print server
- Replace the correct laser toner cartridge and recalibrate if indicated
- Require authenticated badge or PIN release of sensitive print jobs
- Choose a resolution meeting workspace needs and refresh rate supported by the GPU and cable
Explanation
Correct Answer
C:
Require authenticated badge or PIN release of sensitive print jobs. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that the multifunction printer supports badge-based secure job release. The support goal is to protect printed documents at a shared device; this design action specifically addresses secure pull-print and release authentication without confusing a different subsystem.
Incorrect Answers
A:
Set the intended paper tray, form size and two-sided mode in driver or print server. That action is appropriate for printer duplex and tray settings, normally when a network printer puts letter-size forms on the wrong paper and uses one-sided output. Here the observed facts require secure pull-print and release authentication instead.
B:
Replace the correct laser toner cartridge and recalibrate if indicated. That action is appropriate for laser printer faded output and toner, normally when a monochrome laser printer produces uniformly faint pages after many high-volume print jobs. Here the observed facts require secure pull-print and release authentication instead.
D:
Choose a resolution meeting workspace needs and refresh rate supported by the GPU and cable. This action is appropriate for refresh rate versus screen resolution, normally when a support buyer mistakes 144 Hz for a count of display pixels when comparing two monitors. Here the observed facts require secure pull-print and release authentication instead.
Question 724
A support request at Monarch Pharmacy presents this problem: An organization needs multiple production VMs on a dedicated virtualization host without a general-purpose desktop OS layer. The supporting record states that its proposed desktop hypervisor runs on top of a user workstation operating system. The desired outcome is to choose the hypervisor class appropriate for dedicated host operation. Service work must follow power isolation, ESD, and manufacturer instructions when applicable. Which diagnostic check best distinguishes the relevant fault?
- Compare kernel sharing, image contents and isolation requirements
- Check host OS, available RAM, processor virtualization and supported desktop hypervisor
- Inspect snapshot location, retention and independent backup copies
- Identify whether the hypervisor runs directly on hardware or above a host desktop OS
Explanation
Correct Answer
D:
Identify whether the hypervisor runs directly on hardware or above a host desktop OS. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that its proposed desktop hypervisor runs on top of a user workstation operating system. The support goal is to choose the hypervisor class appropriate for dedicated host operation; this diagnose action specifically addresses type 1 versus type 2 hypervisors without confusing a different subsystem.
Incorrect Answers
A:
Compare kernel sharing, image contents and isolation requirements. That action is appropriate for container isolation versus full virtual machine, normally when a team needs to package one web service and its dependencies but not another complete guest kernel. Here the observed facts require type 1 versus type 2 hypervisors instead.
B:
Check host OS, available RAM, processor virtualization and supported desktop hypervisor. That action is appropriate for hosted type 2 virtualization for testing, normally when a help desk engineer needs an isolated test operating system on an existing laptop. Here the observed facts require type 1 versus type 2 hypervisors instead.
C:
Inspect snapshot location, retention and independent backup copies. This action is appropriate for vm snapshot versus independent backup, normally when a developer calls a local VM snapshot a complete disaster recovery backup. Here the observed facts require type 1 versus type 2 hypervisors instead.
Question 725
On a service ticket for Keystone Health, the team observes: A desktop powers on but gives a repeating memory-related beep pattern and no display. The supporting record states that the fault appeared after RAM was moved between slots during a service visit. The desired outcome is to diagnose a probable memory seating or module fault before swapping unrelated parts. Only approved service procedures and compatible replacement components may be used. What should be tracked after the fix to maintain service reliability?
- Monitor outlet failures and repeated power interruptions
- Monitor fan RPM alerts, dust buildup and thermal throttling trends
- Monitor new memory errors and recurrence after the chassis is moved
- Track power event logs and thermal or electrical excursions
Explanation
Correct Answer
C:
Monitor new memory errors and recurrence after the chassis is moved. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that the fault appeared after RAM was moved between slots during a service visit. The support goal is to diagnose a probable memory seating or module fault before swapping unrelated parts; this monitor action specifically addresses desktop memory fault preventing post without confusing a different subsystem.
Incorrect Answers
A:
Monitor outlet failures and repeated power interruptions. That action is appropriate for completely dead desktop power path, normally when a tower PC has no LEDs, fans, or POST activity after the user changed power outlets. Here the observed facts require desktop memory fault preventing post instead.
B:
Monitor fan RPM alerts, dust buildup and thermal throttling trends. That action is appropriate for cpu overheat from failed fan, normally when a desktop shuts off only after several minutes of high CPU utilization. Here the observed facts require desktop memory fault preventing post instead.
D:
Track power event logs and thermal or electrical excursions. This action is appropriate for psu instability under peak component load, normally when a machine passes idle checks but reboots when the GPU and CPU draw peak power together. Here the observed facts require desktop memory fault preventing post instead.
Question 726
During Harborworks's branch networking support, the technician encounters this condition: A 24-port switch can power each phone alone but fails when most ports power cameras simultaneously. The desired outcome is to select power-delivery capacity based on per-port and overall PoE requirements. The goal is to restore required function without creating a new security or safety problem. Which verification result supports the intended technical outcome?
- Verify permitted inter-subnet traffic succeeds and disallowed networks remain isolated
- Verify all ports supply stable power at maximum expected simultaneous load
- Verify internet access and signal status follow the approved provider equipment path
- Verify improved wireless contention and connection reliability without assuming the wired tap measured radio noise
Explanation
Correct Answer
B:
Verify all ports supply stable power at maximum expected simultaneous load. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that a 24-port switch can power each phone alone but fails when most ports power cameras simultaneously. The support goal is to select power-delivery capacity based on per-port and overall PoE requirements; this validate action specifically addresses poe switch power budget without confusing a different subsystem.
Incorrect Answers
A:
Verify permitted inter-subnet traffic succeeds and disallowed networks remain isolated. That action is appropriate for router versus layer 2 switch forwarding, normally when two PCs on separate IPv4 subnets can communicate within their own LANs but not across subnets. Here the observed facts require poe switch power budget instead.
C:
Verify internet access and signal status follow the approved provider equipment path. That action is appropriate for ont versus cable modem access equipment, normally when a customer receives a fiber-to-the-premises service but attempts to connect the optical fiber directly to a DOCSIS cable modem. Here the observed facts require poe switch power budget instead.
D:
Verify improved wireless contention and connection reliability without assuming the wired tap measured radio noise. This action is appropriate for wi-fi analyzer versus network tap, normally when staff complain about busy wireless channels in a meeting room. Here the observed facts require poe switch power budget instead.
Question 727
During Acorn Foods's end-user troubleshooting, the technician encounters this condition: A technician finds a compacted pocket-lint plug inside a handset charging receptacle. The desired outcome is to isolate a connector obstruction without damaging live charging contacts. A safe non-destructive test must be used before replacing additional parts. What should be tracked after the fix to maintain service reliability?
- Monitor resolver errors and DHCP option drift
- Monitor data caps, roaming restrictions and carrier registration changes
- Monitor repeat cable wear, overheating and loose plug fit
- Monitor abnormal background wakeups and OS update regressions
Explanation
Correct Answer
C:
Monitor repeat cable wear, overheating and loose plug fit. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that a technician finds a compacted pocket-lint plug inside a handset charging receptacle. The support goal is to isolate a connector obstruction without damaging live charging contacts; this monitor action specifically addresses mobile charging port debris without confusing a different subsystem.
Incorrect Answers
A:
Monitor resolver errors and DHCP option drift. This action is appropriate for dns failure with working ip connectivity, normally when a workstation opens a service directly by numeric IP but says its hostname cannot be resolved. Here the observed facts require mobile charging port debris instead.
B:
Monitor data caps, roaming restrictions and carrier registration changes. That action is appropriate for mobile data failure due to disabled cellular, normally when a smartphone can browse over Wi-Fi but cannot connect to the internet when leaving the office. Here the observed facts require mobile charging port debris instead.
D:
Monitor abnormal background wakeups and OS update regressions. That action is appropriate for background app mobile battery drain, normally when a business phone loses most of its battery overnight despite a healthy battery test. Here the observed facts require mobile charging port debris instead.
Question 728
A support request at Juniper Tech presents this problem: A new NVMe SSD is absent from firmware and the storage installer. The supporting record states that motherboard documentation shows one M.2 socket is SATA-only while the installed drive requires PCIe lanes. The desired outcome is to identify storage slot signaling incompatibility before declaring the SSD defective. User data and business service continuity must be preserved. What should be tracked after the fix to maintain service reliability?
- Monitor firmware resets and missing boot entries
- Monitor BIOS lane-sharing changes and unsupported replacement drive orders
- Monitor rebuild progress and additional SMART failures
- Monitor data caps, roaming restrictions and carrier registration changes
Explanation
Correct Answer
B:
Monitor BIOS lane-sharing changes and unsupported replacement drive orders. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that motherboard documentation shows one M.2 socket is SATA-only while the installed drive requires PCIe lanes. The support goal is to identify storage slot signaling incompatibility before declaring the SSD defective; this monitor action specifically addresses nvme ssd not detected after installation without confusing a different subsystem.
Incorrect Answers
A:
Monitor firmware resets and missing boot entries. That action is appropriate for uefi boot order after a second drive, normally when a computer reports no bootable operating system after a new secondary drive was added. Here the observed facts require nvme ssd not detected after installation instead.
C:
Monitor rebuild progress and additional SMART failures. That action is appropriate for degraded raid after a failed member, normally when a mirrored NAS reports one disk failed while files remain available. Here the observed facts require nvme ssd not detected after installation instead.
D:
Monitor data caps, roaming restrictions and carrier registration changes. This action is appropriate for mobile data failure due to disabled cellular, normally when a smartphone can browse over Wi-Fi but cannot connect to the internet when leaving the office. Here the observed facts require nvme ssd not detected after installation instead.
Question 729
During Juniper Tech's desktop hardware service bench, the technician encounters this condition: A designer's PC has an available physical PCIe x16 slot but an upgraded graphics card fails under load. The supporting record states that the card also needs supplemental PCIe power cables that the PSU lacks. The desired outcome is to check slot, PSU and physical-clearance dependencies for an expansion card. Any configuration change must be reversible and validated on a controlled test device. What should be tracked after the fix to maintain service reliability?
- Monitor unauthorized changes to boot trust keys and firmware boot entries
- Monitor CPU temperature excursions and fan failures after service
- Monitor driver policy changes and media mismatch errors
- Monitor power and GPU temperature after the upgrade
Explanation
Correct Answer
D:
Monitor power and GPU temperature after the upgrade. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that the card also needs supplemental PCIe power cables that the PSU lacks. The support goal is to check slot, PSU and physical-clearance dependencies for an expansion card; this monitor action specifically addresses pcie slot and gpu power constraints without confusing a different subsystem.
Incorrect Answers
A:
Monitor unauthorized changes to boot trust keys and firmware boot entries. That action is appropriate for uefi secure boot versus boot order, normally when a laptop can start a trusted OS but prompts when an unsigned bootloader is inserted. Here the observed facts require pcie slot and gpu power constraints instead.
B:
Monitor CPU temperature excursions and fan failures after service. That action is appropriate for cpu heatsink thermal interface, normally when a workstation reaches a thermal limit seconds after a cooler was replaced. Here the observed facts require pcie slot and gpu power constraints instead.
C:
Monitor driver policy changes and media mismatch errors. This action is appropriate for printer duplex and tray settings, normally when a network printer puts letter-size forms on the wrong paper and uses one-sided output. Here the observed facts require pcie slot and gpu power constraints instead.
Question 730
At Riverlight Retail, a technician working in hardware and network incident triage identifies this issue: A conference room projector displays a no-signal message while the laptop works locally. The supporting record states that the laptop is attached by HDMI but the projector input menu is set to a different port. The desired outcome is to resolve a display source-selection issue without reinstalling graphics drivers. The goal is to restore required function without creating a new security or safety problem. Which controlled service test best evaluates the planned approach?
- Restore a test file set to a replacement disk in an isolated recovery workflow
- Swap only the display cable on a known-good test monitor
- Use a safe test presentation and cycle between known connected projector inputs
- Test a compatible known-good panel with safe power isolation
Explanation
Correct Answer
C:
Use a safe test presentation and cycle between known connected projector inputs. It tests the proposed solution safely on an approved representative system. The relevant observation is that the laptop is attached by HDMI but the projector input menu is set to a different port. The support goal is to resolve a display source-selection issue without reinstalling graphics drivers; this pilot action specifically addresses projector wrong input versus computer failure without confusing a different subsystem.
Incorrect Answers
A:
Restore a test file set to a replacement disk in an isolated recovery workflow. This action is appropriate for s.m.a.r.t. warning and imminent drive failure, normally when a desktop disk reports increasing reallocated sectors and read retries. Here the observed facts require projector wrong input versus computer failure instead.
B:
Swap only the display cable on a known-good test monitor. This action is appropriate for intermittent monitor image due to video cable, normally when a monitor intermittently goes black when its display cable is moved. Here the observed facts require projector wrong input versus computer failure instead.
D:
Test a compatible known-good panel with safe power isolation. This action is appropriate for backlight failure on laptop lcd, normally when a laptop screen looks black but a flashlight reveals a faint intact desktop image. Here the observed facts require projector wrong input versus computer failure instead.
