CompTIA 220-1201 Practice Test 70
Question 690
A support request at Fountain Transport presents this problem: A long graphics board physically fits but the system resets because its auxiliary power is missing. The desired outcome is to check slot, PSU and physical-clearance dependencies for an expansion card. The goal is to restore required function without creating a new security or safety problem. Which configuration or repair action best addresses the stated requirement?
- Use a supported GPU with matching PSU connectors and adequate thermal and electrical capacity
- Use an appropriate rated PSU supporting the 20+4-pin motherboard and GPU power requirements
- Install the cooler with appropriate pressure and thermal interface material
- Enable approved Secure Boot controls without assuming boot order provides signature checking
Explanation
Correct Answer
A:
Use a supported GPU with matching PSU connectors and adequate thermal and electrical capacity. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that a long graphics board physically fits but the system resets because its auxiliary power is missing. The support goal is to check slot, PSU and physical-clearance dependencies for an expansion card; this design action specifically addresses pcie slot and gpu power constraints without confusing a different subsystem.
Incorrect Answers
B:
Use an appropriate rated PSU supporting the 20+4-pin motherboard and GPU power requirements. This action is appropriate for psu wattage and 20+4 atx connector, normally when a desktop upgrade adds a high-power GPU and the PC abruptly powers off during intensive graphics workloads. Here the observed facts require pcie slot and gpu power constraints instead.
C:
Install the cooler with appropriate pressure and thermal interface material. That action is appropriate for cpu heatsink thermal interface, normally when a workstation reaches a thermal limit seconds after a cooler was replaced. Here the observed facts require pcie slot and gpu power constraints instead.
D:
Enable approved Secure Boot controls without assuming boot order provides signature checking. That action is appropriate for uefi secure boot versus boot order, normally when a laptop can start a trusted OS but prompts when an unsigned bootloader is inserted. Here the observed facts require pcie slot and gpu power constraints instead.
Question 691
A support request at Vertex Media presents this problem: A user assumes every laptop USB-C port can send video to a USB-C monitor. The supporting record states that the port supports USB data and charging but not DisplayPort Alternate Mode. The desired outcome is to differentiate connector shape from electrical and protocol capabilities. The customer requires a verified fix rather than a guess based on one symptom. What observation would verify successful service restoration?
- Verify microphone and speaker profiles work on the chosen computer
- Confirm the display works only through a documented compatible video path
- Verify the appointment and a test contact appear consistently on both devices
- Verify both displays run at specified resolutions and the battery gains charge under expected load
Explanation
Correct Answer
B:
Confirm the display works only through a documented compatible video path. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that the port supports USB data and charging but not DisplayPort Alternate Mode. The support goal is to differentiate connector shape from electrical and protocol capabilities; this validate action specifically addresses usb-c connector versus supported protocol without confusing a different subsystem.
Incorrect Answers
A:
Verify microphone and speaker profiles work on the chosen computer. That action is appropriate for bluetooth headset pairing, normally when a wireless headset pairs with a tablet but does not appear on a new laptop's device discovery list. Here the observed facts require usb-c connector versus supported protocol instead.
C:
Verify the appointment and a test contact appear consistently on both devices. This action is appropriate for mobile calendar and contact synchronization, normally when a user's phone receives mail but calendar edits never appear on the company laptop. Here the observed facts require usb-c connector versus supported protocol instead.
D:
Verify both displays run at specified resolutions and the battery gains charge under expected load. That action is appropriate for docking station display and power capability, normally when a small-business employee connects two monitors and power to a laptop through a new USB-C dock. Here the observed facts require usb-c connector versus supported protocol instead.
Question 692
A support request at Lakeside Analytics presents this problem: A shared office laser device prints pale text even though paper feeds cleanly. The desired outcome is to identify toner depletion separately from inkjet printhead faults. The goal is to restore required function without creating a new security or safety problem. Which planned change most directly resolves the documented issue?
- Run manufacturer-approved printhead cleaning before considering component replacement
- Select an IPS-class monitor meeting the required color gamut rather than choosing TN solely for speed
- Set the intended paper tray, form size and two-sided mode in driver or print server
- Replace the correct laser toner cartridge and recalibrate if indicated
Explanation
Correct Answer
D:
Replace the correct laser toner cartridge and recalibrate if indicated. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that a shared office laser device prints pale text even though paper feeds cleanly. The support goal is to identify toner depletion separately from inkjet printhead faults; this design action specifically addresses laser printer faded output and toner without confusing a different subsystem.
Incorrect Answers
A:
Run manufacturer-approved printhead cleaning before considering component replacement. That action is appropriate for inkjet printhead clogging, normally when an inkjet printer leaves missing color bands although cartridges contain ink. Here the observed facts require laser printer faded output and toner instead.
B:
Select an IPS-class monitor meeting the required color gamut rather than choosing TN solely for speed. This action is appropriate for ips versus tn versus oled displays, normally when a graphic designer prioritizes consistent viewing angles and color accuracy over lowest display price. Here the observed facts require laser printer faded output and toner instead.
C:
Set the intended paper tray, form size and two-sided mode in driver or print server. That action is appropriate for printer duplex and tray settings, normally when a network printer puts letter-size forms on the wrong paper and uses one-sided output. Here the observed facts require laser printer faded output and toner instead.
Question 693
At Summit Media, a technician working in small-office network service desk identifies this issue: A small office workstation has 192.168.10.80/24 and a gateway incorrectly set to 192.168.11.1. The supporting record states that its peers on 192.168.10.0/24 respond but the default router resides at 192.168.10.1. The desired outcome is to select an on-link default gateway matching the client subnet. The customer requires a verified fix rather than a guess based on one symptom. What should be tracked after the fix to maintain service reliability?
- Monitor incorrect static gateways and rogue DHCP options
- Monitor backend health, distribution and excessive failover events
- Monitor recurring APIPA events after router restarts
- Watch newly added APs for weak encryption fallback
Explanation
Correct Answer
A:
Monitor incorrect static gateways and rogue DHCP options. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that its peers on 192.168.10.0/24 respond but the default router resides at 192.168.10.1. The support goal is to select an on-link default gateway matching the client subnet; this monitor action specifically addresses ipv4 subnet mask and gateway selection without confusing a different subsystem.
Incorrect Answers
B:
Monitor backend health, distribution and excessive failover events. This action is appropriate for load balancer versus proxy server functions, normally when a web service needs requests distributed across three application servers with failed nodes removed automatically. Here the observed facts require ipv4 subnet mask and gateway selection instead.
C:
Monitor recurring APIPA events after router restarts. That action is appropriate for apipa 169.254.x.x missing dhcp lease, normally when a SOHO laptop automatically assigns itself 169.254.42.19 with a 255.255.0.0 mask. Here the observed facts require ipv4 subnet mask and gateway selection instead.
D:
Watch newly added APs for weak encryption fallback. That action is appropriate for soho wireless wpa security setup, normally when a small office access point still allows WEP while newer managed clients support WPA3-Personal. Here the observed facts require ipv4 subnet mask and gateway selection instead.
Question 694
A support request at Granite Capital presents this problem: A company wants centrally managed user desktops accessed from inexpensive endpoints. The supporting record states that user sessions must run inside a hosted datacenter platform and persist per supported policy. The desired outcome is to choose Virtual Desktop Infrastructure rather than local OS installations. User data and business service continuity must be preserved. Which inspection most directly confirms the likely cause before changing components?
- Inspect snapshot location, retention and independent backup copies
- Inspect desktop hosting, identity, storage and endpoint access requirements
- Compare kernel sharing, image contents and isolation requirements
- Inspect CPU capabilities, firmware virtualization toggle and hypervisor error logs
Explanation
Correct Answer
B:
Inspect desktop hosting, identity, storage and endpoint access requirements. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that user sessions must run inside a hosted datacenter platform and persist per supported policy. The support goal is to choose Virtual Desktop Infrastructure rather than local OS installations; this diagnose action specifically addresses vdi versus local desktop processing without confusing a different subsystem.
Incorrect Answers
A:
Inspect snapshot location, retention and independent backup copies. This action is appropriate for vm snapshot versus independent backup, normally when a developer calls a local VM snapshot a complete disaster recovery backup. Here the observed facts require vdi versus local desktop processing instead.
C:
Compare kernel sharing, image contents and isolation requirements. That action is appropriate for container isolation versus full virtual machine, normally when a team needs to package one web service and its dependencies but not another complete guest kernel. Here the observed facts require vdi versus local desktop processing instead.
D:
Inspect CPU capabilities, firmware virtualization toggle and hypervisor error logs. That action is appropriate for virtualization cpu extensions, normally when a new virtual machine cannot start a 64-bit guest even though the host processor supports virtualization. Here the observed facts require vdi versus local desktop processing instead.
Question 695
On a service ticket for Northland Labs, the team observes: A PC emits a defined VGA fault beep sequence after a graphics card was installed. The desired outcome is to use manufacturer POST codes to narrow the failing hardware subsystem. The goal is to restore required function without creating a new security or safety problem. What should support monitor to catch a recurrence of the same failure?
- Monitor new POST codes or display initialization failures after component changes
- Track power event logs and thermal or electrical excursions
- Monitor recurring connector issues and dock port strain
- Monitor fan RPM alerts, dust buildup and thermal throttling trends
Explanation
Correct Answer
A:
Monitor new POST codes or display initialization failures after component changes. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that a PC emits a defined VGA fault beep sequence after a graphics card was installed. The support goal is to use manufacturer POST codes to narrow the failing hardware subsystem; this monitor action specifically addresses post beep code interpretation and expansion-card isolation without confusing a different subsystem.
Incorrect Answers
B:
Track power event logs and thermal or electrical excursions. This action is appropriate for psu instability under peak component load, normally when a machine passes idle checks but reboots when the GPU and CPU draw peak power together. Here the observed facts require post beep code interpretation and expansion-card isolation instead.
C:
Monitor recurring connector issues and dock port strain. This action is appropriate for intermittent monitor image due to video cable, normally when a monitor intermittently goes black when its display cable is moved. Here the observed facts require post beep code interpretation and expansion-card isolation instead.
D:
Monitor fan RPM alerts, dust buildup and thermal throttling trends. This action is appropriate for cpu overheat from failed fan, normally when a desktop shuts off only after several minutes of high CPU utilization. Here the observed facts require post beep code interpretation and expansion-card isolation instead.
Question 696
During Acorn Foods's hardware and network incident triage, the technician encounters this condition: A newly upgraded desktop beeps at startup and shows no BIOS screen. The supporting record states that the motherboard manual maps this particular repeated pattern to a graphics initialization problem. The desired outcome is to use manufacturer POST codes to narrow the failing hardware subsystem. Any configuration change must be reversible and validated on a controlled test device. What should be tracked after the fix to maintain service reliability?
- Monitor fan RPM alerts, dust buildup and thermal throttling trends
- Monitor driver mode changes and unexpected display scaling resets
- Monitor new POST codes or display initialization failures after component changes
- Track power event logs and thermal or electrical excursions
Explanation
Correct Answer
C:
Monitor new POST codes or display initialization failures after component changes. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that the motherboard manual maps this particular repeated pattern to a graphics initialization problem. The support goal is to use manufacturer POST codes to narrow the failing hardware subsystem; this monitor action specifically addresses post beep code interpretation and expansion-card isolation without confusing a different subsystem.
Incorrect Answers
A:
Monitor fan RPM alerts, dust buildup and thermal throttling trends. That action is appropriate for cpu overheat from failed fan, normally when a desktop shuts off only after several minutes of high CPU utilization. Here the observed facts require post beep code interpretation and expansion-card isolation instead.
B:
Monitor driver mode changes and unexpected display scaling resets. This action is appropriate for wrong screen resolution and scaling, normally when a user complains that desktop text is blurry after changing to a nonnative display resolution. Here the observed facts require post beep code interpretation and expansion-card isolation instead.
D:
Track power event logs and thermal or electrical excursions. That action is appropriate for psu instability under peak component load, normally when a machine passes idle checks but reboots when the GPU and CPU draw peak power together. Here the observed facts require post beep code interpretation and expansion-card isolation instead.
Question 697
On a service ticket for Cedar Education, the team observes: A photo-editing employee sees washed-out colors when clients view a budget TN screen from the side. The desired outcome is to choose a display technology aligned with viewing-angle requirements. Service work must follow power isolation, ESD, and manufacturer instructions when applicable. Which verification result supports the intended technical outcome?
- Verify both resolution and refresh rate match the intended values in display settings
- Verify data remains readable in degraded mode and rebuild procedures are documented
- Verify touch points align across the affected area while brightness remains normal
- Verify visible color variation meets the user's acceptance range with both displays calibrated
Explanation
Correct Answer
D:
Verify visible color variation meets the user's acceptance range with both displays calibrated. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that a photo-editing employee sees washed-out colors when clients view a budget TN screen from the side. The support goal is to choose a display technology aligned with viewing-angle requirements; this validate action specifically addresses ips versus tn versus oled displays without confusing a different subsystem.
Incorrect Answers
A:
Verify both resolution and refresh rate match the intended values in display settings. That action is appropriate for refresh rate versus screen resolution, normally when a support buyer mistakes 144 Hz for a count of display pixels when comparing two monitors. Here the observed facts require ips versus tn versus oled displays instead.
B:
Verify data remains readable in degraded mode and rebuild procedures are documented. This action is appropriate for raid 5 versus raid 6 dual parity, normally when a four-disk production array must remain available during any two simultaneous drive failures. Here the observed facts require ips versus tn versus oled displays instead.
C:
Verify touch points align across the affected area while brightness remains normal. That action is appropriate for digitizer input versus backlight inverter, normally when a convertible LCD image is visible but finger touches no longer register at a specific region. Here the observed facts require ips versus tn versus oled displays instead.
Question 698
During Northland Labs's computer equipment refresh, the technician encounters this condition: An older desktop cannot boot after a 16 GB DDR5 module is ordered for its DDR4 board. The desired outcome is to check memory generation and supported speeds before replacement. The customer requires a verified fix rather than a guess based on one symptom. Which configuration or repair action best addresses the stated requirement?
- Specify a platform that explicitly supports and enables ECC where required
- Select a qualified DDR4 module of a supported configuration rather than DDR5
- Use the correct desktop DIMM rather than forcing a laptop SODIMM into the socket
- Select an IPS-class monitor meeting the required color gamut rather than choosing TN solely for speed
Explanation
Correct Answer
B:
Select a qualified DDR4 module of a supported configuration rather than DDR5. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that an older desktop cannot boot after a 16 GB DDR5 module is ordered for its DDR4 board. The support goal is to check memory generation and supported speeds before replacement; this design action specifically addresses ddr generation electrical compatibility without confusing a different subsystem.
Incorrect Answers
A:
Specify a platform that explicitly supports and enables ECC where required. That action is appropriate for ecc memory error correction compatibility, normally when a workstation used for scientific computation requires supported correction of single-bit RAM errors. Here the observed facts require ddr generation electrical compatibility instead.
C:
Use the correct desktop DIMM rather than forcing a laptop SODIMM into the socket. That action is appropriate for sodimm versus dimm form factor, normally when a desktop repair requires replacement memory but the spare part comes from a notebook. Here the observed facts require ddr generation electrical compatibility instead.
D:
Select an IPS-class monitor meeting the required color gamut rather than choosing TN solely for speed. This action is appropriate for ips versus tn versus oled displays, normally when a graphic designer prioritizes consistent viewing angles and color accuracy over lowest display price. Here the observed facts require ddr generation electrical compatibility instead.
Question 699
A support request at Falcon Transit presents this problem: A traveling employee's laptop suffers slow random reads and vibration-related drive failures. The desired outcome is to choose a solid-state storage device for random-access latency and portability. The technician must document observations separately from assumptions. Which acceptance result best demonstrates the issue is resolved?
- Verify the volume remains accessible in degraded mode and rebuilds after replacement
- Verify improved access latency and acceptable write endurance for the workload
- Verify secure latching, firmware recognition and memory diagnostics
- Verify data remains readable in degraded mode and rebuild procedures are documented
Explanation
Correct Answer
B:
Verify improved access latency and acceptable write endurance for the workload. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that a traveling employee's laptop suffers slow random reads and vibration-related drive failures. The support goal is to choose a solid-state storage device for random-access latency and portability; this validate action specifically addresses ssd versus hdd latency and interface without confusing a different subsystem.
Incorrect Answers
A:
Verify the volume remains accessible in degraded mode and rebuilds after replacement. That action is appropriate for raid 1 mirror capacity and resilience, normally when a file server has two equal 2 TB disks and needs redundancy against one disk failure. Here the observed facts require ssd versus hdd latency and interface instead.
C:
Verify secure latching, firmware recognition and memory diagnostics. This action is appropriate for sodimm versus dimm form factor, normally when a desktop repair requires replacement memory but the spare part comes from a notebook. Here the observed facts require ssd versus hdd latency and interface instead.
D:
Verify data remains readable in degraded mode and rebuild procedures are documented. That action is appropriate for raid 5 versus raid 6 dual parity, normally when a four-disk production array must remain available during any two simultaneous drive failures. Here the observed facts require ssd versus hdd latency and interface instead.
Question 700
At Stonebridge Research, a technician working in small-office network service desk identifies this issue: A customer receives a fiber-to-the-premises service but attempts to connect the optical fiber directly to a DOCSIS cable modem. The supporting record states that the provider hands off optical PON through an optical network terminal. The desired outcome is to choose access equipment that terminates the actual carrier medium. The goal is to restore required function without creating a new security or safety problem. How should the solution first be tested on an approved spare or pilot system?
- Connect representative powered devices to a lab switch and monitor total power budget
- Test a lab Ethernet connection after a provisioned ONT, without altering optical connectors
- Test ping between subnets through an approved router after confirming local switching
- Query a known internal name on a test client with corrected DNS settings
Explanation
Correct Answer
B:
Test a lab Ethernet connection after a provisioned ONT, without altering optical connectors. It tests the proposed solution safely on an approved representative system. The relevant observation is that the provider hands off optical PON through an optical network terminal. The support goal is to choose access equipment that terminates the actual carrier medium; this pilot action specifically addresses ont versus cable modem access equipment without confusing a different subsystem.
Incorrect Answers
A:
Connect representative powered devices to a lab switch and monitor total power budget. This action is appropriate for poe switch power budget, normally when new IP cameras power off when all connected access points and phones start at once. Here the observed facts require ont versus cable modem access equipment instead.
C:
Test ping between subnets through an approved router after confirming local switching. This action is appropriate for router versus layer 2 switch forwarding, normally when two PCs on separate IPv4 subnets can communicate within their own LANs but not across subnets. Here the observed facts require ont versus cable modem access equipment instead.
D:
Query a known internal name on a test client with corrected DNS settings. This action is appropriate for dns resolution versus dhcp address assignment, normally when a workstation has a valid IPv4 address, gateway and lease but cannot reach services by hostname. Here the observed facts require ont versus cable modem access equipment instead.
