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Isaca CISA Practice Test 19

Question 180

An IS auditor is preparing recommendations after reviewing this situation: An internal support agreement omits escalation responsibilities for incidents spanning two suppliers. Which recommendation would BEST address the identified weakness?

  1. Recommend periodic configuration item reconciliation and owner attestation.
  2. Recommend an integrated support model with named owners and escalation milestones.
  3. Recommend sustained remediation, contingency planning and governance escalation.
  4. Recommend failure-aware scheduling, controlled restart and exception escalation.

Explanation

Correct Answer

B:

Recommend an integrated support model with named owners and escalation milestones. The relevant control principle is: Service-level oversight requires end-to-end responsibility and dispute or escalation paths. A meaningful follow-up should establish: A cross-vendor incident reaches an accountable resolver and meets agreed response rules.

Incorrect Answers

A:

Recommend periodic configuration item reconciliation and owner attestation. This would be relevant to a different issue such as: A configuration database lists a retired server as the active owner of a production application. In the present case, the most directly relevant recommendation is: Recommend an integrated support model with named owners and escalation milestones. The governing distinction is: Service-level oversight requires end-to-end responsibility and dispute or escalation paths.

C:

Recommend sustained remediation, contingency planning and governance escalation. This would be relevant to a different issue such as: A data processing vendor consistently misses recovery times but management pays service credits without correcting the cause. In the present case, the most directly relevant recommendation is: Recommend an integrated support model with named owners and escalation milestones. The governing distinction is: Service-level oversight requires end-to-end responsibility and dispute or escalation paths.

D:

Recommend failure-aware scheduling, controlled restart and exception escalation. This would be relevant to a different issue such as: A nightly settlement batch fails halfway but the scheduler marks the entire chain successful. In the present case, the most directly relevant recommendation is: Recommend an integrated support model with named owners and escalation milestones. The governing distinction is: Service-level oversight requires end-to-end responsibility and dispute or escalation paths.

Question 181

An IS auditor evaluates this situation: A program steering committee receives status reports from one vendor but has no visibility into independent testing delays. Which audit principle MOST directly applies to this situation?

  1. Project change governance should assess baseline implications before approving scope changes.
  2. Post-implementation assurance should confirm transition controls and residual exposures are closed.
  3. Effective oversight requires consolidated delivery reporting and objective milestone evidence.
  4. Application control design must validate untrusted inputs against authorized business rules.

Explanation

Correct Answer

C:

Effective oversight requires consolidated delivery reporting and objective milestone evidence. The corresponding audit procedure is: Review test completion, integration dependencies, issue severity and reporting practices.

Incorrect Answers

A:

Project change governance should assess baseline implications before approving scope changes. This would be relevant to a different issue such as: A new enterprise resource planning program frequently expands requirements without cost, risk or schedule review. In the present case, the most directly relevant principle is: Effective oversight requires consolidated delivery reporting and objective milestone evidence. The governing distinction is: Effective oversight requires consolidated delivery reporting and objective milestone evidence.

B:

Post-implementation assurance should confirm transition controls and residual exposures are closed. This would be relevant to a different issue such as: After a new billing platform launches, unresolved temporary broad administrator permissions are treated as permanent. In the present case, the most directly relevant principle is: Effective oversight requires consolidated delivery reporting and objective milestone evidence. The governing distinction is: Effective oversight requires consolidated delivery reporting and objective milestone evidence.

D:

Application control design must validate untrusted inputs against authorized business rules. This would be relevant to a different issue such as: A payment API relies on user-supplied transaction values without server-side validation. In the present case, the most directly relevant principle is: Effective oversight requires consolidated delivery reporting and objective milestone evidence. The governing distinction is: Effective oversight requires consolidated delivery reporting and objective milestone evidence.

Question 182

Before reaching an audit conclusion, consider: A helpdesk repeatedly reopens application errors but closes each ticket without investigating a shared underlying defect. Which evidence should the auditor review FIRST to evaluate this risk?

  1. Interview process owners, quantify disruption impacts and map dependent systems.
  2. Compare severity criteria, initial alerts, notification times and response records.
  3. Inspect intertier dependencies, RTO/RPO, test scripts and business sign-off criteria.
  4. Group incident trends, known error records and evidence of shared failure conditions.

Explanation

Correct Answer

D:

Group incident trends, known error records and evidence of shared failure conditions. The governing principle is: Problem management seeks root causes and prevention of recurring incidents.

Incorrect Answers

A:

Interview process owners, quantify disruption impacts and map dependent systems. This would be relevant to a different issue such as: A continuity plan treats a rarely used test portal and a critical emergency dispatch system as equally urgent. In the present case, the most directly relevant audit step is: Group incident trends, known error records and evidence of shared failure conditions. The governing distinction is: Problem management seeks root causes and prevention of recurring incidents.

B:

Compare severity criteria, initial alerts, notification times and response records. This would be relevant to a different issue such as: A major cyber outage is escalated only after normal helpdesk response times expire. In the present case, the most directly relevant audit step is: Group incident trends, known error records and evidence of shared failure conditions. The governing distinction is: Problem management seeks root causes and prevention of recurring incidents.

C:

Inspect intertier dependencies, RTO/RPO, test scripts and business sign-off criteria. This would be relevant to a different issue such as: A disaster recovery runbook lists server boot order but omits database integrity and application acceptance tests. In the present case, the most directly relevant audit step is: Group incident trends, known error records and evidence of shared failure conditions. The governing distinction is: Problem management seeks root causes and prevention of recurring incidents.

Question 183

Before reaching an audit conclusion, consider: A data processing vendor consistently misses recovery times but management pays service credits without correcting the cause. Which evidence should the auditor review FIRST to evaluate this risk?

  1. Compare severity criteria, initial alerts, notification times and response records.
  2. Review service boundaries, dependency maps and sample unresolved multivendor incidents.
  3. Inspect backup integrity, encryption keys, retention copies and last restore test.
  4. Analyze repeated breaches, business impact, root causes and contractual remedies.

Explanation

Correct Answer

D:

Analyze repeated breaches, business impact, root causes and contractual remedies. The governing principle is: Service credits alone may not address underlying operational and continuity risk.

Incorrect Answers

A:

Compare severity criteria, initial alerts, notification times and response records. This would be relevant to a different issue such as: A major cyber outage is escalated only after normal helpdesk response times expire. In the present case, the most directly relevant audit step is: Analyze repeated breaches, business impact, root causes and contractual remedies. The governing distinction is: Service credits alone may not address underlying operational and continuity risk.

B:

Review service boundaries, dependency maps and sample unresolved multivendor incidents. This would be relevant to a different issue such as: An internal support agreement omits escalation responsibilities for incidents spanning two suppliers. In the present case, the most directly relevant audit step is: Analyze repeated breaches, business impact, root causes and contractual remedies. The governing distinction is: Service credits alone may not address underlying operational and continuity risk.

C:

Inspect backup integrity, encryption keys, retention copies and last restore test. This would be relevant to a different issue such as: An enterprise calls backups successful because jobs complete, but no recent restoration test has been performed. In the present case, the most directly relevant audit step is: Analyze repeated breaches, business impact, root causes and contractual remedies. The governing distinction is: Service credits alone may not address underlying operational and continuity risk.

Question 184

Before reaching an audit conclusion, consider: An auditee disputes an audit exception by supplying a later control fix, then asks to erase the historical finding. Which evidence should the auditor review FIRST to evaluate this risk?

  1. Confirm disclosure scope, evidence credibility and notification obligations with relevant owners.
  2. Sample alert queues, closure timestamps, escalation rules and staff assignments.
  3. Separate audit-period evidence, remediation date and independent retest results.
  4. Inspect review notes, exception disposition, supervisor sign-offs and unresolved procedures.

Explanation

Correct Answer

C:

Separate audit-period evidence, remediation date and independent retest results. The governing principle is: Remediation after the audit period does not retroactively prove the control operated during that period.

Incorrect Answers

A:

Confirm disclosure scope, evidence credibility and notification obligations with relevant owners. This would be relevant to a different issue such as: An auditor discovers an urgent uncontained data disclosure but plans to mention it only in the quarterly report. In the present case, the most directly relevant audit step is: Separate audit-period evidence, remediation date and independent retest results. The governing distinction is: Remediation after the audit period does not retroactively prove the control operated during that period.

B:

Sample alert queues, closure timestamps, escalation rules and staff assignments. This would be relevant to a different issue such as: A monitoring alert is generated for suspicious transfers, but no owner is assigned to investigate or close it. In the present case, the most directly relevant audit step is: Separate audit-period evidence, remediation date and independent retest results. The governing distinction is: Remediation after the audit period does not retroactively prove the control operated during that period.

D:

Inspect review notes, exception disposition, supervisor sign-offs and unresolved procedures. This would be relevant to a different issue such as: An audit manager signs the report although a junior tester's exceptions have not received independent review. In the present case, the most directly relevant audit step is: Separate audit-period evidence, remediation date and independent retest results. The governing distinction is: Remediation after the audit period does not retroactively prove the control operated during that period.

Question 185

Before reaching an audit conclusion, consider: An endpoint dashboard displays every system as healthy even though remote devices have stopped forwarding telemetry. Which evidence should the auditor review FIRST to evaluate this risk?

  1. Inspect device inventory, default credentials, reachability and patch support.
  2. Inspect feed timestamps, matched events, expiration rules and legitimate-traffic impact.
  3. Reconcile endpoint inventory, last-seen data, collection errors and alerting thresholds.
  4. Define incident window, available provider logs, retention limits and relevant account events.

Explanation

Correct Answer

C:

Reconcile endpoint inventory, last-seen data, collection errors and alerting thresholds. The governing principle is: Monitoring reliability requires completeness, heartbeat and sensor-health validation.

Incorrect Answers

A:

Inspect device inventory, default credentials, reachability and patch support. This would be relevant to a different issue such as: Warehouse sensors retain factory passwords and are reachable from the corporate office LAN. In the present case, the most directly relevant audit step is: Reconcile endpoint inventory, last-seen data, collection errors and alerting thresholds. The governing distinction is: Monitoring reliability requires completeness, heartbeat and sensor-health validation.

B:

Inspect feed timestamps, matched events, expiration rules and legitimate-traffic impact. This would be relevant to a different issue such as: A threat-intelligence feed generates blocks for obsolete indicators without regular relevance review. In the present case, the most directly relevant audit step is: Reconcile endpoint inventory, last-seen data, collection errors and alerting thresholds. The governing distinction is: Monitoring reliability requires completeness, heartbeat and sensor-health validation.

D:

Define incident window, available provider logs, retention limits and relevant account events. This would be relevant to a different issue such as: A cloud incident investigator exports only the latest activity logs, omitting records from the suspected initial compromise. In the present case, the most directly relevant audit step is: Reconcile endpoint inventory, last-seen data, collection errors and alerting thresholds. The governing distinction is: Monitoring reliability requires completeness, heartbeat and sensor-health validation.

Question 186

Management reports that this issue has been corrected: A payroll release passes developer unit tests but has never completed end-to-end statutory deduction testing. Which result would provide the STRONGEST assurance that the issue is corrected?

  1. Each order appears once in the target system with reconciled business totals.
  2. The project closure record includes validated benefits, outstanding risks and lessons implemented.
  3. Representative payroll runs calculate and post deductions correctly before deployment.
  4. Restoration testing meets agreed data-loss and service-recovery objectives.

Explanation

Correct Answer

C:

Representative payroll runs calculate and post deductions correctly before deployment. It addresses system readiness and implementation testing. Underlying audit concern: Production readiness needs business acceptance and control testing beyond unit coverage.

Incorrect Answers

A:

Each order appears once in the target system with reconciled business totals. This would be relevant to a different issue such as: An ERP cutover leaves the old interface running and duplicates orders in both systems. In the present case, the most directly relevant verification is: Representative payroll runs calculate and post deductions correctly before deployment. The governing distinction is: Production readiness needs business acceptance and control testing beyond unit coverage.

B:

The project closure record includes validated benefits, outstanding risks and lessons implemented. This would be relevant to a different issue such as: A completed software project is archived without documenting incidents and change causes from the first operating month. In the present case, the most directly relevant verification is: Representative payroll runs calculate and post deductions correctly before deployment. The governing distinction is: Production readiness needs business acceptance and control testing beyond unit coverage.

D:

Restoration testing meets agreed data-loss and service-recovery objectives. This would be relevant to a different issue such as: A new inventory system's disaster-recovery test is deferred because normal transaction testing passes. In the present case, the most directly relevant verification is: Representative payroll runs calculate and post deductions correctly before deployment. The governing distinction is: Production readiness needs business acceptance and control testing beyond unit coverage.

Question 187

An IS auditor evaluates this situation: A chief technology officer both accepts enterprise cyber risk and certifies the independence of the risk oversight function. Which audit principle MOST directly applies to this situation?

  1. Data governance requires clear ownership, quality rules and authorized source definitions.
  2. Ambiguous governance rights can produce inconsistent and unowned technology decisions.
  3. Governance should define risk ownership and objective challenge across accountable roles.
  4. Oversight needs verified performance evidence and appropriate challenge of provider claims.

Explanation

Correct Answer

C:

Governance should define risk ownership and objective challenge across accountable roles. The corresponding audit procedure is: Review risk committee charters, decision rights and reporting relationships.

Incorrect Answers

A:

Data governance requires clear ownership, quality rules and authorized source definitions. This would be relevant to a different issue such as: Multiple business units publish different values for the same customer account status without a nominated data steward. In the present case, the most directly relevant principle is: Governance should define risk ownership and objective challenge across accountable roles. The governing distinction is: Governance should define risk ownership and objective challenge across accountable roles.

B:

Ambiguous governance rights can produce inconsistent and unowned technology decisions. This would be relevant to a different issue such as: Two subsidiaries have overlapping IT decision boards with conflicting authority to approve enterprise architecture exceptions. In the present case, the most directly relevant principle is: Governance should define risk ownership and objective challenge across accountable roles. The governing distinction is: Governance should define risk ownership and objective challenge across accountable roles.

D:

Oversight needs verified performance evidence and appropriate challenge of provider claims. This would be relevant to a different issue such as: Management accepts monthly vendor summaries without independently checking service-level breaches. In the present case, the most directly relevant principle is: Governance should define risk ownership and objective challenge across accountable roles. The governing distinction is: Governance should define risk ownership and objective challenge across accountable roles.

Question 188

Before reaching an audit conclusion, consider: An auditor samples only Monday transactions to conclude that weekend payments were controlled effectively. Which evidence should the auditor review FIRST to evaluate this risk?

  1. Recalculate the deviation rate, sample size, population and observed exceptions.
  2. Compare transaction value, exposure, change velocity, recent incidents and prior assurance coverage.
  3. Reconcile the full transaction population by day, channel and risk characteristics.
  4. Inspect project participation records, audit assignments and independence declarations before fieldwork.

Explanation

Correct Answer

C:

Reconcile the full transaction population by day, channel and risk characteristics. The governing principle is: A nonrepresentative selection can lead to unsupported conclusions about the entire population.

Incorrect Answers

A:

Recalculate the deviation rate, sample size, population and observed exceptions. This would be relevant to a different issue such as: A sample of authorized changes contains failures, yet the auditor extrapolates a zero-percent exception rate. In the present case, the most directly relevant audit step is: Reconcile the full transaction population by day, channel and risk characteristics. The governing distinction is: A nonrepresentative selection can lead to unsupported conclusions about the entire population.

B:

Compare transaction value, exposure, change velocity, recent incidents and prior assurance coverage. This would be relevant to a different issue such as: The annual audit plan gives equal effort to a low-risk intranet and a newly acquired payment processing platform. In the present case, the most directly relevant audit step is: Reconcile the full transaction population by day, channel and risk characteristics. The governing distinction is: A nonrepresentative selection can lead to unsupported conclusions about the entire population.

D:

Inspect project participation records, audit assignments and independence declarations before fieldwork. This would be relevant to a different issue such as: An internal auditor helped configure the privileged-access system now scheduled for an assurance review. In the present case, the most directly relevant audit step is: Reconcile the full transaction population by day, channel and risk characteristics. The governing distinction is: A nonrepresentative selection can lead to unsupported conclusions about the entire population.

Question 189

Before reaching an audit conclusion, consider: A firewall has a broad any-to-any allow rule placed ahead of new restrictions for a regulated application. Which evidence should the auditor review FIRST to evaluate this risk?

  1. Trace approved application flows, firewall rules and actual connection logs.
  2. Review regulatory differences, baseline requirements, risk assessments and exception approvals.
  3. Inspect device inventory, default credentials, reachability and patch support.
  4. Inspect actual rule-hit logs, order, matching conditions and business justifications.

Explanation

Correct Answer

D:

Inspect actual rule-hit logs, order, matching conditions and business justifications. The governing principle is: Policy order and scope determine the effective network control, not the existence of later rules.

Incorrect Answers

A:

Trace approved application flows, firewall rules and actual connection logs. This would be relevant to a different issue such as: A production network permits unrestricted traffic from user workstations to a sensitive payment database. In the present case, the most directly relevant audit step is: Inspect actual rule-hit logs, order, matching conditions and business justifications. The governing distinction is: Policy order and scope determine the effective network control, not the existence of later rules.

B:

Review regulatory differences, baseline requirements, risk assessments and exception approvals. This would be relevant to a different issue such as: A regional business copies a global security baseline but has no documented exceptions for local privacy restrictions. In the present case, the most directly relevant audit step is: Inspect actual rule-hit logs, order, matching conditions and business justifications. The governing distinction is: Policy order and scope determine the effective network control, not the existence of later rules.

C:

Inspect device inventory, default credentials, reachability and patch support. This would be relevant to a different issue such as: Warehouse sensors retain factory passwords and are reachable from the corporate office LAN. In the present case, the most directly relevant audit step is: Inspect actual rule-hit logs, order, matching conditions and business justifications. The governing distinction is: Policy order and scope determine the effective network control, not the existence of later rules.

Question 190

An IS auditor evaluates this situation: An endpoint dashboard displays every system as healthy even though remote devices have stopped forwarding telemetry. Which audit principle MOST directly applies to this situation?

  1. Physical access controls must cover alternate entry points and generate reliable access evidence.
  2. Mobile management should enforce enrollment, encryption and revocation when devices are lost.
  3. Security monitoring should correlate relevant signals into actionable risk scenarios.
  4. Monitoring reliability requires completeness, heartbeat and sensor-health validation.

Explanation

Correct Answer

D:

Monitoring reliability requires completeness, heartbeat and sensor-health validation. The corresponding audit procedure is: Reconcile endpoint inventory, last-seen data, collection errors and alerting thresholds.

Incorrect Answers

A:

Physical access controls must cover alternate entry points and generate reliable access evidence. This would be relevant to a different issue such as: A server room uses badge access but an unattended emergency door allows unrecorded entry. In the present case, the most directly relevant principle is: Monitoring reliability requires completeness, heartbeat and sensor-health validation. The governing distinction is: Monitoring reliability requires completeness, heartbeat and sensor-health validation.

B:

Mobile management should enforce enrollment, encryption and revocation when devices are lost. This would be relevant to a different issue such as: A lost employee phone still accesses confidential mail because device compliance and remote wipe were never enabled. In the present case, the most directly relevant principle is: Monitoring reliability requires completeness, heartbeat and sensor-health validation. The governing distinction is: Monitoring reliability requires completeness, heartbeat and sensor-health validation.

C:

Security monitoring should correlate relevant signals into actionable risk scenarios. This would be relevant to a different issue such as: A SOC receives repeated login alerts but does not correlate them with high-value account privilege changes. In the present case, the most directly relevant principle is: Monitoring reliability requires completeness, heartbeat and sensor-health validation. The governing distinction is: Monitoring reliability requires completeness, heartbeat and sensor-health validation.

Certified Information Systems Auditor (CISA) Practice Tests