Question 1180
An IT team needs to remove a prohibited remote desktop app from company-issued laptops without deleting legitimate tools. Which Cisco security control or operational response BEST addresses the stated need?
Explanation
Correct Answer
Use supported device management controls to enforce software update, application inventory, and secure configuration requirements for endpoints. This control addresses the failure mechanism and narrows the enforcement boundary. Device management can deploy settings and collect compliance status; a successful enrollment alone does not prove ongoing patch health. Confirm pre-change conditions using: Inspect OS patch level, installed applications, configuration baselines, exception evidence, and last check-in. Situation: An IT team needs to remove a prohibited remote desktop app from company-issued laptops without deleting legitimate tools.
Incorrect Answers
Configure Cisco Secure Endpoint policy groups, detection and blocking settings, and connector deployment aligned to host risk. This response applies to Cisco Secure Endpoint antimalware policy, not the controlling requirement in this case. Endpoint policy efficacy depends on correct host enrollment, file disposition, behavior detection, and controlled exclusions. For this scenario, the targeted action is: Use supported device management controls to enforce software update, application inventory, and secure configuration requirements for endpoints. Situation: An IT team needs to remove a prohibited remote desktop app from company-issued laptops without deleting legitimate tools.
Maintain managed device inventory with ownership, encryption, update, and enrollment policies before granting enterprise application access. This response applies to MDM device enrollment and inventory, not the controlling requirement in this case. A managed device inventory links technical posture to accountability; simply knowing an IP address does not establish device trust. For this scenario, the targeted action is: Use supported device management controls to enforce software update, application inventory, and secure configuration requirements for endpoints. Situation: An IT team needs to remove a prohibited remote desktop app from company-issued laptops without deleting legitimate tools.
Isolate high-risk endpoints using approved EDR response while preserving evidence and controlled paths for incident handling. This response applies to Endpoint incident isolation and forensics, not the controlling requirement in this case. Endpoint isolation contains spread but can interrupt critical operations; response must balance urgency, containment scope, and evidence preservation. For this scenario, the targeted action is: Use supported device management controls to enforce software update, application inventory, and secure configuration requirements for endpoints. Situation: An IT team needs to remove a prohibited remote desktop app from company-issued laptops without deleting legitimate tools.


