Management and Control of Quality - QMS: Management and Control of Quality (QMS) Certification Video Training Course
The complete solution to prepare for for your exam with Management and Control of Quality - QMS: Management and Control of Quality (QMS) certification video training course. The Management and Control of Quality - QMS: Management and Control of Quality (QMS) certification video training course contains a complete set of videos that will provide you with thorough knowledge to understand the key concepts. Top notch prep including Operations Courses Management and Control of Quality - QMS exam dumps, study guide & practice test questions and answers.
Management and Control of Quality - QMS: Management and Control of Quality (QMS) Certification Video Training Course Exam Curriculum
Customer Focus
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1. Section Introduction01:09
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2. Customer Satisfaction and Loyalty10:20
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3. Identifying Customers. Customer Information.17:13
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4. Customer Relationship Management14:26
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5. Measuring Customer Satisfaction08:57
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6. Section Closure11:28
High Performance Workforce Management
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1. Section Introduction01:01
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2. Principles of Engagement and Motivation09:48
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3. Designing High Performance Work Systems - Part 119:10
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4. Designing High Performance Work Systems - Part 200:37
Process Management
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1. Section Introduction01:01
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2. Business Processes. Designing Work Processes.10:20
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3. Process Control and Improvement11:24
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4. Section Closure10:25
Performance Measurement and Information Management
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1. Section Introduction00:39
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2. The Scope of Performance Measurement09:16
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3. Designing Effective Performance Measurement Systems09:25
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4. Analysing and Using Performance Data14:05
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5. The Cost of Quality16:51
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6. Knowledge Management00:57
Building and Sustaining Performance Excellence in Organizations
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1. Section Introduction01:06
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2. Organizational Culture and Performance Excellence18:34
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3. Change Management17:54
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4. Sustaining the Quality Organization00:47
Six Sigma and Process Improvement
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1. Section Introduction01:05
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2. Six Sigma Methodology11:27
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3. Tools for Process Improvement09:54
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4. Lean Tools05:16
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5. Section Closure10:09
Quality Cost Management
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1. Quality Costs01:44
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2. Quality Cost Measurement15:03
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3. Quality Costs Reporting08:51
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4. Quality Costs and Decision Making15:59
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5. Quality Cost Control - Choosing a Standard00:52
Six Sigma and Process Improvement
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1. Section Introduction01:12
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2. Six Sigma Methodology19:12
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3. Tools for Process Improvement11:26
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4. Lean Tools08:12
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5. Section Closure00:31
About Management and Control of Quality - QMS: Management and Control of Quality (QMS) Certification Video Training Course
Management and Control of Quality - QMS: Management and Control of Quality (QMS) certification video training course by prepaway along with practice test questions and answers, study guide and exam dumps provides the ultimate training package to help you pass.
Quality management not only guarantees quality but also presupposes the control how it is achieved. Planning, quality assurance, quality improvement, and control are included in this approach. If you want to increase the effectiveness of your business, then you should know the basic principles of quality management.
This video course is a good choice for anyone who are interested in the field and would like to create and maintain the culture of excellence in a company. After the training, you will be able to implement quality management principles in reality.
The course involves 8 main themes, which are also divided into separate lectures. You will start from the aspects related to customer’s satisfaction. Then, you will learn the information about high-performing workforce. It covers principles of engagement and design of high performance work systems. If you don’t know how to manage business processes, don’t worry because the course devotes 4 lectures to this topic. There is some information that is useful for performance measurement, and it is related to the scope of it, designing systems for performance measurement, analyzing data, and etc. Then, it is explained how to build performance excellence in organizations, including organizational culture, change management, etc. Quality cost management is also not ignored. Finally, you will discover Lean tools, Six Sigma method, and process improvement.
There are 39 lectures in the training. They are concise and detailed. You won’t need to use any other resources. Take all what you need in one place. Enroll for the course!
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