Question 750
An application moved from TCP 8443 to TCP 9443, but its FortiGate custom service object was never updated and the replacement traffic is denied. Which diagnostic evidence should the FortiGate administrator check FIRST?
Explanation
Correct Answer
Inspect object IP ranges, DNS resolution for dynamic objects, zone membership, custom service ports and protocol, schedule objects and effective policy matches. This distinguishes the relevant FortiGate device, session or controller evidence. A reusable firewall object can expand privileges across multiple policies; zone membership and service port definitions matter independently of the policy name. The corresponding action is: Maintain precise address objects, FQDN objects, service definitions and supported interface zones so FortiGate rules express intended business segments rather than accidental broad matches. Scenario: An application moved from TCP 8443 to TCP 9443, but its FortiGate custom service object was never updated and the replacement traffic is denied.
Incorrect Answers
Examine original and translated tuple in the FortiOS session table, chosen policy ID, VIP match, SD-WAN route, source interface and TCP handshake packets. This diagnostic is related to Diagnosing translated session return path and policy NAT mismatches rather than the controlling evidence for this scenario. Examine instead: Inspect object IP ranges, DNS resolution for dynamic objects, zone membership, custom service ports and protocol, schedule objects and effective policy matches. Scenario: An application moved from TCP 8443 to TCP 9443, but its FortiGate custom service object was never updated and the replacement traffic is denied.
Examine user authentication state, configured source user groups, policy schedule, session table, policy ID and log timestamps on the test client. This diagnostic is related to Schedule, authenticated groups and policy-specific change control rather than the controlling evidence for this scenario. Examine instead: Inspect object IP ranges, DNS resolution for dynamic objects, zone membership, custom service ports and protocol, schedule objects and effective policy matches. Scenario: An application moved from TCP 8443 to TCP 9443, but its FortiGate custom service object was never updated and the replacement traffic is denied.
Check client DNS answer, ingress/internal interfaces, VIP external address match, matched firewall policy, reverse session and asymmetric return packets. This diagnostic is related to NAT hairpin and internal use of public VIP names rather than the controlling evidence for this scenario. Examine instead: Inspect object IP ranges, DNS resolution for dynamic objects, zone membership, custom service ports and protocol, schedule objects and effective policy matches. Scenario: An application moved from TCP 8443 to TCP 9443, but its FortiGate custom service object was never updated and the replacement traffic is denied.