Question 970
A charity buys a hosted CRM subscription but no one accepts responsibility for user access or data exports. Which result BEST demonstrates that the project-management response met the stated need?
Explanation
Correct Answer
The chosen service model has explicit owners for patching, configuration, identity, backup and application logic. This is an observable measure of the intended outcome, not just evidence that a meeting or configuration occurred. IaaS exposes infrastructure management, PaaS abstracts more platform maintenance, and SaaS provides a complete application with continuing customer identity and data duties. Situation: A charity buys a hosted CRM subscription but no one accepts responsibility for user access or data exports.
Incorrect Answers
A selected solution addresses identified local or global impacts with measurable mitigation rather than only a branding statement. That outcome tests Environmental and social project impact; it is not proof of this particular requirement. The more specific validation is: The chosen service model has explicit owners for patching, configuration, identity, backup and application logic. Situation: A charity buys a hosted CRM subscription but no one accepts responsibility for user access or data exports.
A project decision has documented policy alignment and material reputational risks are escalated to authorized leadership. That outcome tests Governance standards and brand alignment; it is not proof of this particular requirement. The more specific validation is: The chosen service model has explicit owners for patching, configuration, identity, backup and application logic. Situation: A charity buys a hosted CRM subscription but no one accepts responsibility for user access or data exports.
Integrated records reconcile across systems with clear responsibilities and no duplicate or lost business transactions. That outcome tests ERP CRM and data-system integration planning; it is not proof of this particular requirement. The more specific validation is: The chosen service model has explicit owners for patching, configuration, identity, backup and application logic. Situation: A charity buys a hosted CRM subscription but no one accepts responsibility for user access or data exports.


