Question 480
A project logs a possible license renewal delay as a critical outage even though renewal is not due for months. Which project-management response BEST addresses the stated need?
Explanation
Correct Answer
Track uncertain future exposures in a risk register and active defects in an issue log with distinct owners, triggers and resolution dates. This targets the specific project decision. A risk is uncertain and calls for proactive treatment; an issue exists now and needs corrective action and escalation as appropriate. Before committing, assess: Inspect whether the event has already occurred, current impact, likelihood, resolution status, and register update history. Situation: A project logs a possible license renewal delay as a critical outage even though renewal is not due for months.
Incorrect Answers
Use a cost-tracking or budget burndown view comparing approved funds, actual costs, and forecasted remaining commitments. That response is associated with Budget burndown and progress dashboard and does not directly settle this case. Its relevant principle is: A budget burndown illustrates spending against an allocation; ignoring committed cost can misstate funding available for completion. The stated case instead calls for: Track uncertain future exposures in a risk register and active defects in an issue log with distinct owners, triggers and resolution dates. Situation: A project logs a possible license renewal delay as a critical outage even though renewal is not due for months.
Select video calls for interactive decision-making and durable written channels for distributed asynchronous status updates. That response is associated with Meeting channels and asynchronous project updates and does not directly settle this case. Its relevant principle is: Communication tools serve different needs: video supports rich synchronous discussion while email and shared records support asynchronous traceability. The stated case instead calls for: Track uncertain future exposures in a risk register and active defects in an issue log with distinct owners, triggers and resolution dates. Situation: A project logs a possible license renewal delay as a critical outage even though renewal is not due for months.
Use a fishbone diagram to organize possible causes by categories and guide evidence collection before selecting a corrective action. That response is associated with Fishbone root-cause diagram and does not directly settle this case. Its relevant principle is: Fishbone diagrams brainstorm and structure potential causes but do not prove the root cause without testing. The stated case instead calls for: Track uncertain future exposures in a risk register and active defects in an issue log with distinct owners, triggers and resolution dates. Situation: A project logs a possible license renewal delay as a critical outage even though renewal is not due for months.


