CompTIA 220-1201 Practice Test 95
Question 940
At Acorn Foods, a technician working in small-office network service desk identifies this issue: A user can ping a shared Windows file server but cannot map a network share. The supporting record states that a network rule permits RDP 3389 to the host but blocks SMB 445. The desired outcome is to identify the protocol and port needed for Windows file share access. A safe non-destructive test must be used before replacing additional parts. What observation would verify successful service restoration?
- Verify correct pin continuity and pair mapping after re-termination
- Verify the client receives an address, gateway and DNS options from the correct scope
- Confirm the response succeeds over TCP 53 while ordinary UDP resolution continues
- Verify mapping succeeds for authorized users while unrelated users remain denied
Explanation
Correct Answer
D:
Verify mapping succeeds for authorized users while unrelated users remain denied. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that a network rule permits RDP 3389 to the host but blocks SMB 445. The support goal is to identify the protocol and port needed for Windows file share access; this validate action specifically addresses smb file sharing port versus rdp without confusing a different subsystem.
Incorrect Answers
A:
Verify correct pin continuity and pair mapping after re-termination. This action is appropriate for cable tester versus toner and probe, normally when a technician must determine whether a terminated Ethernet run has crossed wires and split pairs. Here the observed facts require smb file sharing port versus rdp instead.
B:
Verify the client receives an address, gateway and DNS options from the correct scope. That action is appropriate for dhcp client and server port roles, normally when a new PC never receives an IPv4 lease on its office VLAN. Here the observed facts require smb file sharing port versus rdp instead.
C:
Confirm the response succeeds over TCP 53 while ordinary UDP resolution continues. That action is appropriate for dns service transport and port 53, normally when a branch resolver answers ordinary UDP name queries but large signed responses fail. Here the observed facts require smb file sharing port versus rdp instead.
Question 941
On a service ticket for Beacon Group, the team observes: Confidential reports regularly sit unclaimed in a shared hallway printer's output tray. The supporting record states that the multifunction printer supports badge-based secure job release. The desired outcome is to protect printed documents at a shared device. User data and business service continuity must be preserved. What observation would verify successful service restoration?
- Verify both resolution and refresh rate match the intended values in display settings
- Verify both pages print correctly on the requested paper with intended orientation
- Verify output remains held until authorized release and does not appear for other users
- Verify toner density improves consistently across the page
Explanation
Correct Answer
C:
Verify output remains held until authorized release and does not appear for other users. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that the multifunction printer supports badge-based secure job release. The support goal is to protect printed documents at a shared device; this validate action specifically addresses secure pull-print and release authentication without confusing a different subsystem.
Incorrect Answers
A:
Verify both resolution and refresh rate match the intended values in display settings. This action is appropriate for refresh rate versus screen resolution, normally when a support buyer mistakes 144 Hz for a count of display pixels when comparing two monitors. Here the observed facts require secure pull-print and release authentication instead.
B:
Verify both pages print correctly on the requested paper with intended orientation. That action is appropriate for printer duplex and tray settings, normally when a network printer puts letter-size forms on the wrong paper and uses one-sided output. Here the observed facts require secure pull-print and release authentication instead.
D:
Verify toner density improves consistently across the page. That action is appropriate for laser printer faded output and toner, normally when a monochrome laser printer produces uniformly faint pages after many high-volume print jobs. Here the observed facts require secure pull-print and release authentication instead.
Question 942
During Acorn Foods's computer equipment refresh, the technician encounters this condition: A virtualization server must survive failure of one power supply without rebooting all guests. The desired outcome is to choose a supported redundant power configuration and test failover safely. User data and business service continuity must be preserved. Which controlled service test best evaluates the planned approach?
- Send a harmless test document and approach the printer without and then with the approved badge
- Fit approved cables on a disconnected spare PSU and compare the stated pinout
- Bench-test with a known-good compatible PSU before sustained load testing
- Remove one module during a controlled failover test with adequate remaining capacity
Explanation
Correct Answer
D:
Remove one module during a controlled failover test with adequate remaining capacity. It tests the proposed solution safely on an approved representative system. The relevant observation is that a virtualization server must survive failure of one power supply without rebooting all guests. The support goal is to choose a supported redundant power configuration and test failover safely; this pilot action specifically addresses redundant psu failover without confusing a different subsystem.
Incorrect Answers
A:
Send a harmless test document and approach the printer without and then with the approved badge. This action is appropriate for secure pull-print and release authentication, normally when confidential reports regularly sit unclaimed in a shared hallway printer's output tray. Here the observed facts require redundant psu failover instead.
B:
Fit approved cables on a disconnected spare PSU and compare the stated pinout. That action is appropriate for modular psu cable safety, normally when a builder replaces a modular PSU but wants to reuse its old detachable power leads. Here the observed facts require redundant psu failover instead.
C:
Bench-test with a known-good compatible PSU before sustained load testing. That action is appropriate for psu wattage and 20+4 atx connector, normally when a desktop upgrade adds a high-power GPU and the PC abruptly powers off during intensive graphics workloads. Here the observed facts require redundant psu failover instead.
Question 943
A support request at Harborworks presents this problem: A tablet becomes hot in a backpack because one application retries a cloud sync every few seconds. The desired outcome is to identify energy consumption from software activity rather than immediately swapping the battery. Only approved service procedures and compatible replacement components may be used. Which configuration or repair action best addresses the stated requirement?
- Correct the runaway synchronization or app update behavior while preserving necessary notifications
- Replace the confirmed failed member and rebuild using the controller's documented procedure
- Remove safe debris using manufacturer-recommended nonconductive methods or arrange service
- Enable permitted cellular data and confirm the correct subscriber plan
Explanation
Correct Answer
A:
Correct the runaway synchronization or app update behavior while preserving necessary notifications. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that a tablet becomes hot in a backpack because one application retries a cloud sync every few seconds. The support goal is to identify energy consumption from software activity rather than immediately swapping the battery; this design action specifically addresses background app mobile battery drain without confusing a different subsystem.
Incorrect Answers
B:
Replace the confirmed failed member and rebuild using the controller's documented procedure. This action is appropriate for degraded raid after a failed member, normally when a mirrored NAS reports one disk failed while files remain available. Here the observed facts require background app mobile battery drain instead.
C:
Remove safe debris using manufacturer-recommended nonconductive methods or arrange service. That action is appropriate for mobile charging port debris, normally when a phone charges intermittently only when its USB-C plug is held at an angle. Here the observed facts require background app mobile battery drain instead.
D:
Enable permitted cellular data and confirm the correct subscriber plan. That action is appropriate for mobile data failure due to disabled cellular, normally when a smartphone can browse over Wi-Fi but cannot connect to the internet when leaving the office. Here the observed facts require background app mobile battery drain instead.
Question 944
A support request at Cedar Education presents this problem: A small office needs guest Wi-Fi isolated from payroll devices but also needs secure remote employee access. The supporting record states that guest and payroll devices share a local switch while remote users traverse the public internet. The desired outcome is to separate local network segmentation requirements from remote encrypted connectivity. User data and business service continuity must be preserved. Which diagnostic check best distinguishes the relevant fault?
- Inspect local broadcast domains, SSID mappings and remote-access traffic path
- Inspect DHCP scope, existing leases and printer hardware MAC
- Map connected endpoints, geography and link boundaries for each example
- Inspect MX priority and targets separately from SPF TXT policy and mail service availability
Explanation
Correct Answer
A:
Inspect local broadcast domains, SSID mappings and remote-access traffic path. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that guest and payroll devices share a local switch while remote users traverse the public internet. The support goal is to separate local network segmentation requirements from remote encrypted connectivity; this diagnose action specifically addresses vlan segmentation versus vpn encrypted tunneling without confusing a different subsystem.
Incorrect Answers
B:
Inspect DHCP scope, existing leases and printer hardware MAC. That action is appropriate for dhcp reservation versus exclusion, normally when a networked printer must keep the same IPv4 address while the rest of the office remains DHCP-managed. Here the observed facts require vlan segmentation versus vpn encrypted tunneling instead.
C:
Map connected endpoints, geography and link boundaries for each example. This action is appropriate for pan versus lan versus wan scope, normally when a technician must classify a Bluetooth watch connection, office Ethernet and multi-site leased link. Here the observed facts require vlan segmentation versus vpn encrypted tunneling instead.
D:
Inspect MX priority and targets separately from SPF TXT policy and mail service availability. That action is appropriate for mx and spf dns records distinct purposes, normally when a domain receives email at the wrong destination after DNS changes. Here the observed facts require vlan segmentation versus vpn encrypted tunneling instead.
Question 945
On a service ticket for Brookside Agency, the team observes: A four-disk production array must remain available during any two simultaneous drive failures. The supporting record states that RAID 5 can tolerate one disk failure, while RAID 6 uses two parity units. The desired outcome is to select a RAID level providing protection against two disk failures. A safe non-destructive test must be used before replacing additional parts. What should the technician recommend as the corrective approach?
- Use RAID 6 when the stated requirement is two-drive fault tolerance
- Configure a supported two-disk RAID 1 mirror giving approximately one disk of usable capacity
- Select an IPS-class monitor meeting the required color gamut rather than choosing TN solely for speed
- Select a compatible SSD rather than a spinning HDD for the specified latency and shock profile
Explanation
Correct Answer
A:
Use RAID 6 when the stated requirement is two-drive fault tolerance. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that RAID 5 can tolerate one disk failure, while RAID 6 uses two parity units. The support goal is to select a RAID level providing protection against two disk failures; this design action specifically addresses raid 5 versus raid 6 dual parity without confusing a different subsystem.
Incorrect Answers
B:
Configure a supported two-disk RAID 1 mirror giving approximately one disk of usable capacity. That action is appropriate for raid 1 mirror capacity and resilience, normally when a file server has two equal 2 TB disks and needs redundancy against one disk failure. Here the observed facts require raid 5 versus raid 6 dual parity instead.
C:
Select an IPS-class monitor meeting the required color gamut rather than choosing TN solely for speed. This action is appropriate for ips versus tn versus oled displays, normally when a graphic designer prioritizes consistent viewing angles and color accuracy over lowest display price. Here the observed facts require raid 5 versus raid 6 dual parity instead.
D:
Select a compatible SSD rather than a spinning HDD for the specified latency and shock profile. That action is appropriate for ssd versus hdd latency and interface, normally when a mobile user needs low-latency storage and shock resistance but a procurement request specifies a 5400 RPM hard disk. Here the observed facts require raid 5 versus raid 6 dual parity instead.
Question 946
On a service ticket for Granite Capital, the team observes: A small-business employee connects two monitors and power to a laptop through a new USB-C dock. The supporting record states that the dock provides insufficient USB-C Power Delivery and its display bandwidth supports only one monitor at the requested resolution. The desired outcome is to choose a dock meeting host charging and display requirements. Service work must follow power isolation, ESD, and manufacturer instructions when applicable. Which acceptance result best demonstrates the issue is resolved?
- Verify pressure levels vary correctly and resting the hand does not draw unintended strokes
- Confirm the display works only through a documented compatible video path
- Verify microphone and speaker profiles work on the chosen computer
- Verify both displays run at specified resolutions and the battery gains charge under expected load
Explanation
Correct Answer
D:
Verify both displays run at specified resolutions and the battery gains charge under expected load. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that the dock provides insufficient USB-C Power Delivery and its display bandwidth supports only one monitor at the requested resolution. The support goal is to choose a dock meeting host charging and display requirements; this validate action specifically addresses docking station display and power capability without confusing a different subsystem.
Incorrect Answers
A:
Verify pressure levels vary correctly and resting the hand does not draw unintended strokes. That action is appropriate for active stylus digitizer compatibility, normally when a designer needs pen pressure and palm rejection on a convertible laptop. Here the observed facts require docking station display and power capability instead.
B:
Confirm the display works only through a documented compatible video path. That action is appropriate for usb-c connector versus supported protocol, normally when a user assumes every laptop USB-C port can send video to a USB-C monitor. Here the observed facts require docking station display and power capability instead.
C:
Verify microphone and speaker profiles work on the chosen computer. This action is appropriate for bluetooth headset pairing, normally when a wireless headset pairs with a tablet but does not appear on a new laptop's device discovery list. Here the observed facts require docking station display and power capability instead.
Question 947
During Beacon Group's end-user troubleshooting, the technician encounters this condition: A department printer answers ping at its new address but Windows keeps sending jobs to an old port. The desired outcome is to restore the print queue target without replacing the working printer. Any configuration change must be reversible and validated on a controlled test device. What should be tracked after the fix to maintain service reliability?
- Monitor incompatible label rolls and printhead wear
- Monitor pickup count and repeated jam positions
- Monitor address reservations and print server port drift
- Monitor recurring connector issues and dock port strain
Explanation
Correct Answer
C:
Monitor address reservations and print server port drift. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that a department printer answers ping at its new address but Windows keeps sending jobs to an old port. The support goal is to restore the print queue target without replacing the working printer; this monitor action specifically addresses printer offline queue despite network availability without confusing a different subsystem.
Incorrect Answers
A:
Monitor incompatible label rolls and printhead wear. That action is appropriate for thermal printer paper orientation, normally when a shipping label printer feeds paper but produces completely blank labels. Here the observed facts require printer offline queue despite network availability instead.
B:
Monitor pickup count and repeated jam positions. That action is appropriate for laser printer repeated paper jams at pickup, normally when a laser printer jams on the first page when it tries to feed paper from tray 1. Here the observed facts require printer offline queue despite network availability instead.
D:
Monitor recurring connector issues and dock port strain. This action is appropriate for intermittent monitor image due to video cable, normally when a monitor intermittently goes black when its display cable is moved. Here the observed facts require printer offline queue despite network availability instead.
Question 948
At Clearwater Telecom, a technician working in cloud and desktop infrastructure review identifies this issue: An app team wants a hosted relational database without maintaining guest operating systems. The desired outcome is to select a service model based on who manages runtime infrastructure. The goal is to restore required function without creating a new security or safety problem. Which safe pilot action gives the most relevant evidence?
- Compare a synthetic month of uploads and downloads using published provider rates
- Pilot a private-to-public integration in a controlled test network
- Deploy a nonproduction database instance using managed platform defaults
- Run a safe synthetic load curve in an isolated test service to trigger scale out and back in
Explanation
Correct Answer
C:
Deploy a nonproduction database instance using managed platform defaults. It tests the proposed solution safely on an approved representative system. The relevant observation is that an app team wants a hosted relational database without maintaining guest operating systems. The support goal is to select a service model based on who manages runtime infrastructure; this pilot action specifically addresses iaas versus paas versus saas ownership without confusing a different subsystem.
Incorrect Answers
A:
Compare a synthetic month of uploads and downloads using published provider rates. This action is appropriate for metered cloud ingress and egress costs, normally when an organization expects to store modest data in cloud storage but regularly exports terabytes to an on-premises analytics platform. Here the observed facts require iaas versus paas versus saas ownership instead.
B:
Pilot a private-to-public integration in a controlled test network. That action is appropriate for public versus private versus hybrid cloud, normally when an enterprise must keep one legacy regulatory workload in its own datacenter while scaling an unrelated web front end in a public provider. Here the observed facts require iaas versus paas versus saas ownership instead.
D:
Run a safe synthetic load curve in an isolated test service to trigger scale out and back in. That action is appropriate for cloud elasticity versus fixed provisioning, normally when an online storefront sees traffic triple for two hours and then fall back to normal. Here the observed facts require iaas versus paas versus saas ownership instead.
Question 949
At Northland Labs, a technician working in small-office network service desk identifies this issue: A technician must determine whether a terminated Ethernet run has crossed wires and split pairs. The supporting record states that the office has a wiremap cable tester and a toner/probe used for tracing cable identity. The desired outcome is to select the diagnostic tool for wiring correctness versus cable tracing. The technician must document observations separately from assumptions. Which diagnostic check best distinguishes the relevant fault?
- Map connected endpoints, geography and link boundaries for each example
- Inspect cable labels, both jack ends and tester wiremap indications
- Inspect channel utilization, RSSI and channel overlap in the affected room
- Compare effective TCP 445 connectivity, SMB service state and share authorization
Explanation
Correct Answer
B:
Inspect cable labels, both jack ends and tester wiremap indications. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that the office has a wiremap cable tester and a toner/probe used for tracing cable identity. The support goal is to select the diagnostic tool for wiring correctness versus cable tracing; this diagnose action specifically addresses cable tester versus toner and probe without confusing a different subsystem.
Incorrect Answers
A:
Map connected endpoints, geography and link boundaries for each example. That action is appropriate for pan versus lan versus wan scope, normally when a technician must classify a Bluetooth watch connection, office Ethernet and multi-site leased link. Here the observed facts require cable tester versus toner and probe instead.
C:
Inspect channel utilization, RSSI and channel overlap in the affected room. That action is appropriate for wi-fi analyzer versus network tap, normally when staff complain about busy wireless channels in a meeting room. Here the observed facts require cable tester versus toner and probe instead.
D:
Compare effective TCP 445 connectivity, SMB service state and share authorization. This action is appropriate for smb file sharing port versus rdp, normally when a user can ping a shared Windows file server but cannot map a network share. Here the observed facts require cable tester versus toner and probe instead.
Question 950
On a service ticket for Silverline Travel, the team observes: A workstation used for scientific computation requires supported correction of single-bit RAM errors. The supporting record states that the consumer motherboard specifications do not support ECC operation even with an ECC DIMM installed. The desired outcome is to select ECC hardware only where CPU and board support its error reporting. Any configuration change must be reversible and validated on a controlled test device. Which configuration or repair action best addresses the stated requirement?
- Use the correct desktop DIMM rather than forcing a laptop SODIMM into the socket
- Specify a platform that explicitly supports and enables ECC where required
- Select a qualified DDR4 module of a supported configuration rather than DDR5
- Connect through a supported Thunderbolt or USB4 port and rated cable meeting the enclosure requirements
Explanation
Correct Answer
B:
Specify a platform that explicitly supports and enables ECC where required. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that the consumer motherboard specifications do not support ECC operation even with an ECC DIMM installed. The support goal is to select ECC hardware only where CPU and board support its error reporting; this design action specifically addresses ecc memory error correction compatibility without confusing a different subsystem.
Incorrect Answers
A:
Use the correct desktop DIMM rather than forcing a laptop SODIMM into the socket. That action is appropriate for sodimm versus dimm form factor, normally when a desktop repair requires replacement memory but the spare part comes from a notebook. Here the observed facts require ecc memory error correction compatibility instead.
C:
Select a qualified DDR4 module of a supported configuration rather than DDR5. That action is appropriate for ddr generation electrical compatibility, normally when a replacement RAM order has the correct capacity but the wrong DDR generation. Here the observed facts require ecc memory error correction compatibility instead.
D:
Connect through a supported Thunderbolt or USB4 port and rated cable meeting the enclosure requirements. This action is appropriate for usb-c versus thunderbolt port capability, normally when an external high-bandwidth storage enclosure only negotiates low speed on a laptop USB-C connector. Here the observed facts require ecc memory error correction compatibility instead.
