
220-1102: CompTIA A+ Certification Exam: Core 2 Certification Video Training Course
The complete solution to prepare for for your exam with 220-1102: CompTIA A+ Certification Exam: Core 2 certification video training course. The 220-1102: CompTIA A+ Certification Exam: Core 2 certification video training course contains a complete set of videos that will provide you with thorough knowledge to understand the key concepts. Top notch prep including CompTIA 220-1102 exam dumps, study guide & practice test questions and answers.
220-1102: CompTIA A+ Certification Exam: Core 2 Certification Video Training Course Exam Curriculum
Introduction
-
1. Welcome
Operating System Types
-
1. Operating System Types (OBJ. 1.8)
-
2. Windows (OBJ. 1.8)
-
3. Linux (OBJ. 1.8)
-
4. Android (OBJ. 1.8)
-
5. Chrome OS (OBJ. 1.8)
-
6. macOS (OBJ. 1.8)
-
7. iOS and iPadOS (OBJ. 1.8)
-
8. Operating Systems (OBJ. 1.8)
-
9. Filesystem Types (OBJ. 1.8)
-
10. Compatibility Concerns (OBJ. 1.8)
Windows Versions
-
1. Windows Versions (OBJ. 1.1 & 1.7)
-
2. 64-bit vs 32-bit Versions (OBJ. 1.7)
-
3. Windows Home (OBJ. 1.1)
-
4. Windows Pro (OBJ. 1.1)
-
5. Windows Enterprise and Education (OBJ. 1.1)
-
6. Upgrading Windows (OBJ. 1.1)
-
7. In-place Upgrade (OBJ. 1.1)
Windows Installation
-
1. Windows Installation (OBJ. 1.9)
-
2. Installation Types (OBJ. 1.9)
-
3. Upgrade Considerations (OBJ. 1.9)
-
4. Product Lifecycle (OBJ. 1.9)
-
5. Boot Methods (OBJ. 1.9)
-
6. Partitioning Storage Devices (OBJ. 1.9)
-
7. Recovery and Reset (OBJ. 1.9)
-
8. Using a Recovery Partition (OBJ. 1.9)
Application Configuration
-
1. Application Configuration (OBJ. 1.7)
-
2. Application Requirements (OBJ. 1.7)
-
3. Distribution Methods (OBJ. 1.7)
-
4. Business Impacts (OBJ. 1.7)
-
5. Operational Impacts (OBJ. 1.7)
-
6. Device Impacts (OBJ. 1.7)
-
7. Network Impacts (OBJ. 1.7)
-
8. Installing Applications (OBJ. 1.7)
Windows Networking
-
1. Windows Networking (OBJ. 1.6)
-
2. Wired Connections (OBJ. 1.6)
-
3. Wireless Connections (OBJ. 1.6)
-
4. WWAN Connections (OBJ. 1.6)
-
5. VPN Connections (OBJ. 1.6)
-
6. Network Client Configuration (OBJ. 1.6)
-
7. Network Locations (OBJ. 1.6)
-
8. Proxy Settings (OBJ. 1.6)
Windows Control Panel
-
1. Windows Control Panel (OBJ. 1.4)
-
2. Account Settings (OBJ. 1.4)
-
3. Programs and Features (OBJ. 1.4)
-
4. Devices and Printers (OBJ. 1.4)
-
5. Internet Options (OBJ. 1.4)
-
6. Network and Sharing Center (OBJ. 1.4)
-
7. Windows Defender Firewall (OBJ. 1.4)
-
8. Mail (OBJ. 1.4)
-
9. Sound (OBJ. 1.4)
-
10. System (OBJ. 1.4)
-
11. Device Manager (OBJ. 1.4)
-
12. Administrative Tools (OBJ. 1.4)
-
13. Indexing Options (OBJ. 1.4)
-
14. File Explorer Options (OBJ. 1.4)
-
15. Power Options (OBJ. 1.4)
-
16. Ease of Access (OBJ. 1.4)
Windows Settings
-
1. Windows Settings (OBJ. 1.5)
-
2. Accounts (OBJ. 1.5)
-
3. System Settings (OBJ. 1.5)
-
4. Update and Security (OBJ. 1.5)
-
5. Network and Internet (OBJ. 1.5)
-
6. Devices (OBJ. 1.5)
-
7. Privacy (OBJ. 1.5)
-
8. Time and Language (OBJ. 1.5)
-
9. Personalization (OBJ. 1.5)
-
10. Apps (OBJ. 1.5)
-
11. Gaming (OBJ. 1.5)
Windows Tools
-
1. Windows Tools (OBJ. 1.3)
-
2. Task Manager (OBJ. 1.3)
-
3. Device Manager (OBJ. 1.3)
-
4. Disk Management Console (OBJ. 1.3)
-
5. Disk Maintenance Tools (OBJ. 1.3)
-
6. Task Scheduler (OBJ. 1.3)
-
7. Event Viewer (OBJ. 1.3)
-
8. Performance Monitor (OBJ. 1.3)
-
9. Local Users and Groups (OBJ. 1.3)
-
10. Group Policy Editor (OBJ. 1.3)
-
11. Certificate Manager (OBJ. 1.3)
-
12. System Information (OBJ. 1.3)
-
13. Resource Monitor (OBJ. 1.3)
-
14. System Configuration (OBJ. 1.3)
-
15. Registry Editor (OBJ. 1.3)
-
16. Microsoft Management Console (OBJ. 1.3)
Windows Command Line Tools
-
1. Windows Command Line Tools (OBJ. 1.2)
-
2. Using the GUI (OBJ. 1.2)
-
3. Using the Command Prompt (OBJ. 1.2)
-
4. Navigation Commands (OBJ. 1.2)
-
5. Copying Commands (OBJ. 1.2)
-
6. Disk Management Commands (OBJ. 1.2)
-
7. Shutdown (OBJ. 1.2)
-
8. System File Checker (OBJ. 1.2)
-
9. Windows Version (OBJ. 1.2)
-
10. Network Troubleshooting Commands (OBJ. 1.2)
-
11. Name Resolution Commands (OBJ. 1.2)
-
12. The netstat Command (OBJ. 1.2)
-
13. Group Policy Commands (OBJ. 1.2)
Windows Shares
-
1. Windows Shares (OBJ. 1.2, 1.6, & 2.5)
-
2. Workgroups and Domains (OBJ. 1.6)
-
3. File Sharing (OBJ. 2.5)
-
4. NTFS Permissions (OBJ. 2.5)
-
5. Mapping Drives (OBJ. 1.6)
-
6. The net Command (OBJ. 1.2)
-
7. User Data on Domains (OBJ. 1.6)
-
8. Printer Sharing (OBJ. 1.6)
macOS
-
1. macOS (OBJ. 1.10)
-
2. Finder, Dock, and Spotlight (OBJ. 1.10)
-
3. Mission Control (OBJ. 1.10)
-
4. Terminal (OBJ. 1.10)
-
5. Disk Utility (OBJ. 1.10)
-
6. File Vault (OBJ. 1.10)
-
7. Remote Disc (OBJ. 1.10)
-
8. Gestures (OBJ. 1.10)
-
9. Keychain (OBJ. 1.10)
-
10. iCloud and Apple ID (OBJ. 1.10)
-
11. System Preferences (OBJ. 1.10)
-
12. Managing macOS Applications (OBJ. 1.10)
-
13. Best Practices for macOS (OBJ. 1.10)
Linux
-
1. Linux (OBJ. 1.11)
-
2. Shells and Terminals (OBJ. 1.11)
-
3. Linux Navigation (OBJ. 1.11)
-
4. File Management Commands (OBJ. 1.11)
-
5. Disk Usage Commands (OBJ. 1.11)
-
6. Text Manipulation (OBJ. 1.11)
-
7. Search Commands (OBJ. 1.11)
-
8. User Management (OBJ. 1.11)
-
9. File Permission Commands (OBJ. 1.11)
-
10. Application Management (OBJ. 1.11)
-
11. Resource Management Commands (OBJ. 1.11)
-
12. Networking Commands (OBJ. 1.11)
-
13. Getting Help in Linux (OBJ. 1.11)
-
14. Best Practices for Linux (OBJ. 1.11)
Threats and Vulnerabilities
-
1. Threats and Vulnerabilities (OBJ. 2.4)
-
2. CIA Triad (OBJ. 2.4)
-
3. Vulnerabilities (OBJ. 2.4)
-
4. Zero-day Attack (OBJ. 2.4)
-
5. DoS and DDoS (OBJ. 2.4)
-
6. Spoofing (OBJ. 2.4)
-
7. On-path Attack (OBJ. 2.4)
-
8. SQL Injection (OBJ. 2.4)
-
9. XSS and XSRF (OBJ. 2.4)
-
10. Password Cracking (OBJ. 2.4)
-
11. Insider Threat (OBJ. 2.4)
Malware
-
1. Malware (OBJ. 2.3)
-
2. Viruses, Worms, and Trojans (OBJ. 2.3)
-
3. Viruses and Trojans (OBJ. 2.3)
-
4. Ransomware (OBJ. 2.3)
-
5. Spyware (OBJ. 2.3)
-
6. Rootkits (OBJ. 2.3)
-
7. Botnets and Zombies (OBJ. 2.3)
-
8. Symptoms of Infection (OBJ. 2.3)
-
9. Removing Malware (OBJ. 3.3)
-
10. Preventing Malware (OBJ. 2.3)
Social Engineering
-
1. Social Engineering (OBJ. 2.3 & 2.4)
-
2. Phishing Attacks (OBJ. 2.4)
-
3. Anti-phishing Training (OBJ. 2.3)
-
4. Spam (OBJ. 2.3)
-
5. Impersonation (OBJ. 2.4)
-
6. Pretexting (OBJ. 2.4)
-
7. Social Engineering Attacks (OBJ. 2.4)
-
8. Evil Twin (OBJ. 2.4)
-
9. Software Firewalls (OBJ. 2.3)
-
10. Using Software Firewalls (OBJ. 2.3)
-
11. User Education (OBJ. 2.3)
Security Controls
-
1. Security Controls (OBJ. 2.1)
-
2. Perimeter Defense (OBJ. 2.1)
-
3. Surveillance (OBJ. 2.1)
-
4. Physical Access Controls (OBJ. 2.1)
-
5. Security Principles (OBJ. 2.1)
-
6. Multifactor Authentication (OBJ. 2.1)
-
7. Mobile Device Management (OBJ. 2.1)
-
8. Active Directory Security (OBJ. 2.1)
Wireless Security
-
1. Wireless Security (OBJ. 2.2 & 2.9)
-
2. Wireless Encryption (OBJ. 2.2)
-
3. Cracking Wireless Networks (OBJ. 2.2)
-
4. WPA3 (OBJ. 2.2)
-
5. Wireless Authentication (OBJ. 2.2)
-
6. Wireless Network Security (OBJ. 2.9)
-
7. Configuring SOHO Networks (OBJ. 2.9)
-
8. Securing Wireless Networks (OBJ. 2.9)
-
9. Configuring SOHO Firewalls (OBJ. 2.9)
Movile Device Security
-
1. Mobile Device Security (OBJ. 2.7)
-
2. Securing Wireless Devices (OBJ. 2.7)
-
3. Mobile Device Unlocking (OBJ. 2.7)
-
4. Mobile Malware (OBJ. 2.7)
-
5. Mobile Device Theft (OBJ. 2.7)
-
6. Mobile App Security (OBJ. 2.7)
-
7. Deployment Options (OBJ. 2.7)
-
8. Hardening Mobile Devices (OBJ. 2.7)
-
9. Implementing Mobile Device Security (OBJ. 2.7)
-
10. IoT Vulnerabilities (OBJ. 2.7)
Windows Security
-
1. Windows Security (OBJ. 2.5)
-
2. Login Options (OBJ. 2.5)
-
3. Users and Groups (OBJ. 2.5)
-
4. Encrypting Windows Devices (OBJ. 2.5)
-
5. File Permissions (OBJ. 2.5)
-
6. Microsoft Defender Antivirus (OBJ. 2.5)
-
7. Microsoft Defender Firewall (OBJ. 2.5)
Securing Workstations
-
1. Securing Workstations (OBJ. 2.6 & 2.8)
-
2. Account Management (OBJ. 2.6)
-
3. AutoRun and AutoPlay (OBJ. 2.6)
-
4. Password Best Practices (OBJ. 2.6)
-
5. Encryption Best Practices (OBJ. 2.6)
-
6. End-user Best Practices (OBJ. 2.6)
-
7. Data Destruction (OBJ. 2.8)
-
8. Data Destruction Methods (OBJ. 2.8)
Securing Web Browsers
-
1. Securing Web Browsers (OBJ. 2.10)
-
2. Web Browser Installation (OBJ. 2.10)
-
3. Extensions and Plug-ins (OBJ. 2.10)
-
4. Password Managers (OBJ. 2.10)
-
5. Encrypted Browsing (OBJ. 2.10)
-
6. Private Browsing (OBJ. 2.10)
-
7. Pop-up and Ad Blockers (OBJ. 2.10)
-
8. Cache and History Clearing (OBJ. 2.10)
-
9. Profile Synchronization (OBJ. 2.10)
Supporting Network Operations
-
1. Supporting Network Operations (OBJ. 4.1 & 4.2)
-
2. Ticketing System (OBJ. 4.1)
-
3. Using a Ticketing System (OBJ. 4.1)
-
4. Knowledge Base Articles (OBJ. 4.1)
-
5. Asset Management (OBJ. 4.1)
-
6. Change Management (OBJ. 4.2)
-
7. Conducting Change Management (OBJ. 4.2)
-
8. Documentation Types (OBJ. 4.1)
Backup, Recovery, and Safety
-
1. Backup, Recovery, and Safety
-
2. Backup and Recovery (OBJ. 4.3)
-
3. Backup Schemes (OBJ. 4.3)
-
4. Redundant Power (OBJ. 4.5)
-
5. Electrical Safety (OBJ. 4.4)
-
6. Component Handling and Storage (OBJ. 4.4)
-
7. HVAC Systems (OBJ. 4.5)
-
8. Proper Handling and Disposal (OBJ. 4.4 & 4.5)
-
9. Personal Safety (OBJ. 4.4 & 4.5)
Policy and Privacy Concepts
-
1. Policy and Privacy Concepts (OBJ. 4.6)
-
2. Incident Response (OBJ. 4.6)
-
3. Chain of Custody (OBJ. 4.6)
-
4. Order of Volatility (OBJ. 4.6)
-
5. Data Collection Procedures (OBJ. 4.6)
-
6. Conduct Disk Imaging (OBJ. 4.6)
-
7. Licensing, EULA, and DRM (OBJ. 4.6)
-
8. Data Classification (OBJ. 4.6)
-
9. Data Retention (OBJ. 4.6)
-
10. PII, PHI, and PCI-DSS (OBJ. 4.6)
-
11. Security Policies (OBJ. 4.6)
Scripting
-
1. Scripting (OBJ. 4.8)
-
2. Script File Types (OBJ. 4.8)
-
3. Variables (OBJ. 4.8)
-
4. Loops (OBJ. 4.8)
-
5. Logic Control (OBJ. 4.8)
-
6. Bash Script Example (OBJ. 4.8)
-
7. Automation Scripting (OBJ. 4.8)
-
8. Scripting Considerations (OBJ. 4.8)
Remote Access Support
-
1. Remote Access Support (OBJ. 4.9)
-
2. Remote Access Protocols (OBJ. 4.9)
-
3. Connecting to a VPN (OBJ. 4.9)
-
4. Remote Monitoring and Management (RMM) (OBJ. 4.9)
-
5. Microsoft Remote Assistance (MSRA) (OBJ. 4.9)
-
6. Other Remote Access Tools (OBJ. 4.9)
-
7. Desktop Management Software (OBJ. 4.9)
Troubleshooting Windows
-
1. Troubleshooting Windows (OBJ. 3.1)
-
2. Boot Issues (OBJ. 3.1)
-
3. Boot Recovery Tools (OBJ. 3.1)
-
4. Update or Driver Rollback (OBJ. 3.1)
-
5. System Restore (OBJ. 3.1)
-
6. System Reinstall or Reimage (OBJ. 3.1)
-
7. Performance Issues (OBJ. 3.1)
-
8. System Fault Issues (OBJ. 3.1)
-
9. System Instability Issues (OBJ. 3.1)
-
10. Application and Service Issues (OBJ. 3.1)
Troubleshooting Workstation Security
-
1. Troubleshooting Workstation Security (OBJ. 3.2 & 3.3)
-
2. Malware Removal Process (OBJ. 3.3)
-
3. Infected Browser Symptoms (OBJ. 3.2)
-
4. Alerts and Notifications (OBJ. 3.2)
-
5. OS Update Failures (OBJ. 3.2)
-
6. File System Issues (OBJ. 3.2)
Troubleshooting Mobile Issues
-
1. Troubleshooting Mobile Issues (OBJ. 3.4)
-
2. Reseting or Rebooting (OBJ. 3.4)
-
3. Mobile OS Update Failure (OBJ. 3.4)
-
4. Mobile Performance Issues (OBJ. 3.4)
-
5. Mobile App Issues (OBJ. 3.4)
-
6. Mobile Connectivity Issues (OBJ. 3.4)
-
7. Mobile Battery Issues (OBJ. 3.4)
-
8. Screen Autorotation Issues (OBJ. 3.4)
Troubleshooting Mobile Security
-
1. Troubleshooting Mobile Security (OBJ. 3.5)
-
2. Rooting and Jailbreaking (OBJ. 3.5)
-
3. Sideloading Apps (OBJ. 3.5)
-
4. Mobile Malware Symptoms (OBJ. 3.5)
-
5. Unexpected Application Behavior (OBJ. 3.5)
-
6. Leaked Mobile Data (OBJ. 3.5)
Professionalism
-
1. Professionalism (OBJ. 4.7)
-
2. Professional Appearance (OBJ. 4.7)
-
3. Respect Others' Time (OBJ. 4.7)
-
4. Proper Communication (OBJ. 4.7)
-
5. Dealing with Private Data (OBJ. 4.7)
-
6. Difficult Situations (OBJ. 4.7)
Conclusion
-
1. Conclusion
About 220-1102: CompTIA A+ Certification Exam: Core 2 Certification Video Training Course
220-1102: CompTIA A+ Certification Exam: Core 2 certification video training course by prepaway along with practice test questions and answers, study guide and exam dumps provides the ultimate training package to help you pass.
Practice Exams for CompTIA A+ Core 2 (220-1102) Certification
Course Overview
This course is designed to prepare candidates for the CompTIA A+ 220-1102 Core 2 certification exam. The 220-1102 exam focuses on operating systems, security, software troubleshooting, and operational procedures. By the end of this course, students will have a solid understanding of key IT concepts and skills needed for entry-level IT support roles.
The course covers both theoretical knowledge and practical skills, ensuring students are ready to handle real-world IT problems. Emphasis is placed on critical thinking and problem-solving, which are essential for IT professionals.
Importance of the CompTIA A+ 220-1102 Exam
The CompTIA A+ certification is globally recognized and highly respected in the IT industry. Passing the 220-1102 exam validates your ability to manage operating systems, security protocols, and troubleshoot software issues effectively.
This certification can open doors to IT support roles, help desk technician jobs, and many other entry-level positions. It also serves as a foundation for more advanced certifications and career growth in IT.
Course Objectives
This training course aims to help learners achieve the following objectives:
Understand different operating systems including Windows, macOS, Linux, and mobile OS.
Gain knowledge of security fundamentals such as malware, encryption, and access control.
Develop skills to troubleshoot software and operating system issues.
Learn operational procedures including best practices for IT support and safety guidelines.
Prepare thoroughly for the CompTIA A+ 220-1102 exam with practice questions and real-world scenarios.
Who Should Take This Course
This course is ideal for individuals seeking to enter the IT field or advance their skills in computer support. It is perfect for those new to IT, including recent graduates, career changers, or employees looking to validate their skills with certification.
Help desk technicians, desktop support analysts, and IT support specialists will find this course highly valuable. It is also a great resource for anyone preparing for the CompTIA A+ 220-1102 exam for the first time.
Prerequisites and Requirements
While there are no mandatory prerequisites, it is recommended that candidates have some basic familiarity with computers and operating systems. Prior experience with hardware and software troubleshooting can be beneficial.
A solid understanding of computer hardware from the CompTIA A+ 220-1101 (Core 1) exam or equivalent knowledge will enhance your ability to grasp the Core 2 concepts. This course assumes that you already have fundamental IT knowledge or have completed the first part of the A+ certification.
Course Structure and Delivery
The course is divided into modules, each focusing on specific exam objectives. Learning is structured to build knowledge progressively, starting from basic concepts to more complex topics.
The content is delivered through a mix of lectures, hands-on labs, quizzes, and practice exams. This variety helps reinforce learning and ensures students gain practical skills alongside theory.
Students will have access to supplementary resources such as study guides, flashcards, and troubleshooting exercises to support their learning outside of the classroom.
Key Areas Covered in This Course
Operating Systems Fundamentals: installation, configuration, and management of different OS types.
Security: identifying threats, implementing security measures, and protecting devices and data.
Software Troubleshooting: diagnosing common software and OS problems, and applying effective solutions.
Operational Procedures: IT best practices, safety protocols, communication skills, and professionalism.
Benefits of Completing This Course
Upon completing the course, students will be well-prepared to pass the CompTIA A+ 220-1102 exam. They will also be equipped with practical IT skills applicable in a variety of support roles.
The certification boosts your credibility and can increase job prospects, salary potential, and professional growth opportunities. This course also lays a strong foundation for advanced IT certifications.
Introduction to Operating Systems
This module introduces different operating systems and their features. Understanding operating systems is critical as they manage hardware and software resources.
Windows Operating System
You will learn about Windows, the most common OS in business environments. This module covers installation, configuration, and maintenance of Windows versions including Windows 10 and 11. You will explore system settings, control panels, and file management.
macOS Fundamentals
macOS is popular in creative industries. This section explains macOS installation, updates, and basic troubleshooting. You will learn how macOS differs from Windows and how to navigate its unique interface.
Linux Basics
Linux is widely used for servers and specialized systems. You will gain insight into common Linux distributions, command-line basics, and file system structures. Understanding Linux basics expands your versatility as an IT professional.
Mobile Operating Systems
Mobile operating systems like Android and iOS are covered with emphasis on security settings, app management, and troubleshooting common issues. This knowledge is essential as mobile devices are integral to today’s workplaces.
Module 2: Security Fundamentals
Overview of Security Concepts
Security is a major focus of the 220-1102 exam. This module covers essential security concepts and practices to protect devices and networks.
Understanding Malware
You will learn about types of malware including viruses, worms, ransomware, and spyware. Understanding how these threats operate helps you prevent and mitigate attacks.
Authentication Methods
Authentication methods such as passwords, biometrics, and multifactor authentication are explained. Securing user access is key to maintaining system integrity.
Data Encryption
Encryption techniques are introduced to safeguard data both at rest and in transit. You will explore how encryption protects sensitive information from unauthorized access.
Network Security Basics
Network security basics, including firewalls, VPNs, and Wi-Fi security protocols, are covered. You will understand how to secure connections and limit vulnerabilities.
Security Policies and Best Practices
Security policies and best practices are discussed, emphasizing the importance of regular updates, backups, and user education. You will also learn about physical security measures like device locks and secure disposal of hardware.
Module 3: Software Troubleshooting Techniques
Importance of Troubleshooting
Effective troubleshooting is vital for IT support professionals. This module teaches systematic approaches to diagnose and resolve software issues.
Identifying Common Problems
You will learn how to identify common problems such as slow system performance, application crashes, and error messages. Understanding symptoms helps narrow down root causes.
Windows Troubleshooting Tools
Troubleshooting Windows includes tools like Task Manager, Event Viewer, and System Restore. These utilities assist in monitoring and fixing system problems.
macOS Troubleshooting Tools
In macOS, you will use Activity Monitor and Disk Utility to diagnose issues.
Linux Troubleshooting Tools
Linux troubleshooting involves command-line tools and log file analysis.
Mobile Device Troubleshooting
Mobile device troubleshooting covers app crashes, connectivity problems, and OS updates. You will also explore strategies for data recovery and device resets.
Troubleshooting Best Practices
Best practices such as documenting problems, using knowledge bases, and escalating complex issues are emphasized to improve support efficiency.
Module 4: Operational Procedures
Overview of Operational Procedures
This module focuses on the non-technical skills and procedures essential for IT professionals. Good operational practices improve workplace safety and communication.
Safety Guidelines
You will learn about safety guidelines including proper handling of hardware, electrical safety, and ergonomic considerations. Preventing physical injuries and equipment damage is a priority.
Communication Skills
Effective communication with customers and team members is covered. You will develop skills to gather information, explain solutions clearly, and manage customer expectations.
Documentation Techniques
Documentation techniques are taught to keep accurate records of support activities. This helps maintain continuity and accountability.
Professionalism and Ethics
Understanding professionalism, ethics, and privacy policies ensures respectful and responsible behavior in the workplace.
Change Management and Disaster Recovery
You will also explore change management processes and disaster recovery plans.
Preparing for OS Installation
Before installing any operating system, it’s important to prepare by backing up data and verifying hardware compatibility. This step prevents data loss and ensures smooth installation.
Windows Installation Methods
You will explore different ways to install Windows, such as clean installs, upgrades, and custom installations. Each method serves different needs and scenarios.
Configuring Windows Settings
Post-installation, configuring system settings like user accounts, time zones, and regional options is essential for a personalized experience.
macOS Installation and Updates
Understanding the process for installing macOS and managing updates is important. You will learn how to use the App Store and System Preferences for updates.
Linux Installation Basics
Linux installations often require choosing distributions and partitioning drives. You will learn how to select the right distro and perform basic setup.
Mobile OS Installation and Updates
Mobile operating systems require periodic updates for security and performance. This section covers OTA (over-the-air) updates and manual update methods.
Module 6: Command-Line Tools and Features
Introduction to Command Line Interfaces
Command-line interfaces (CLI) provide powerful control over operating systems. This module introduces CLI basics for Windows, macOS, and Linux.
Common Windows Command-Line Tools
You will practice with commands like ipconfig, ping, chkdsk, and sfc. These tools help diagnose network issues and file system errors.
macOS Terminal Commands
In macOS, commands such as ls, cd, and grep are essential for file navigation and system management.
Linux Command Basics
Linux commands like sudo, apt-get, and ps are vital for package management and process monitoring.
Using Command Line for Troubleshooting
You’ll learn how command-line tools speed up troubleshooting and automate repetitive tasks.
Module 7: Preventive Maintenance
Importance of Preventive Maintenance
Preventive maintenance ensures systems run efficiently and reduces the risk of failures.
Regular Software Updates
Keeping operating systems and applications up-to-date protects against vulnerabilities and improves functionality.
Disk Cleanup and Defragmentation
You will learn how to use disk cleanup utilities and defragment hard drives to optimize performance.
Managing Startup Programs
Controlling which programs start automatically can improve boot times and system responsiveness.
Hardware Maintenance Tips
Cleaning dust from hardware components and checking for loose connections prolong equipment lifespan.
Module 8: Backup and Recovery Procedures
Backup Types and Strategies
Understanding full, incremental, and differential backups helps you create efficient backup plans.
Using Backup Tools
This section covers built-in tools like Windows Backup and third-party software to safeguard data.
Creating Restore Points
Restore points enable users to revert to a previous system state after a problem occurs.
Recovery Options
You will explore recovery methods including system restore, reset, and reinstalling the OS.
Disaster Recovery Planning
Disaster recovery plans prepare organizations to respond to catastrophic events, minimizing downtime.
Module 9: Mobile Device Management
Mobile Device Security
Mobile devices are vulnerable to threats. You’ll learn to configure security features like screen locks, remote wipe, and encryption.
Mobile Device Synchronization
Managing synchronization between mobile devices and cloud or local storage is covered here.
Application Management
Installing, updating, and troubleshooting apps on mobile devices are key skills.
Mobile Connectivity Troubleshooting
This section explains how to troubleshoot common issues with Wi-Fi, cellular data, and Bluetooth connections.
Mobile Device Accessories
You will get familiar with common mobile accessories and how they integrate with devices.
Module 10: Security Threats and Vulnerabilities
Understanding Security Threats
This module dives deep into the various types of security threats IT professionals face daily. Understanding these threats is key to protecting systems.
Malware Types and Characteristics
You will study different malware types such as viruses, worms, trojans, ransomware, spyware, and adware. Each type has unique behavior and impacts.
Social Engineering Attacks
Social engineering attacks rely on human manipulation. Techniques like phishing, pretexting, and tailgating will be covered.
Network Attacks
Learn about network-based attacks including denial of service (DoS), man-in-the-middle, and spoofing attacks. Recognizing attack patterns helps in defense.
Vulnerabilities and Exploits
Explore common system vulnerabilities such as outdated software, weak passwords, and unsecured Wi-Fi. You’ll also learn about exploit methods attackers use.
Module 11: Implementing Security Measures
Securing Devices and Data
You will learn how to implement security controls to protect devices and sensitive data from unauthorized access.
Access Control Methods
This section covers authentication and authorization methods including passwords, biometrics, smart cards, and multifactor authentication.
Encryption Techniques
Encryption is vital to protect data. Learn about symmetric and asymmetric encryption and when to use each.
Firewalls and Antivirus Software
Using firewalls and antivirus programs correctly helps prevent attacks and detect malware.
Securing Wireless Networks
Securing Wi-Fi networks involves configuring strong encryption, disabling SSID broadcasting, and setting up guest networks.
Physical Security Controls
Physical security measures such as cable locks, secure storage, and surveillance protect hardware from theft and damage.
Module 12: Software and Operating System Troubleshooting
Troubleshooting Methodology
Following a structured approach to troubleshooting improves efficiency. Learn to identify the problem, establish a theory, test the theory, and implement solutions.
Common Software Issues
You will explore troubleshooting frequent software problems including application errors, compatibility issues, and update failures.
Operating System Issues
Issues such as system crashes, boot failures, and driver conflicts are analyzed along with practical fixes.
Malware Removal
Learn the step-by-step process of identifying, quarantining, and removing malware from infected systems.
Troubleshooting Tools
Utilize built-in tools such as Safe Mode, System Configuration, and recovery environments to resolve OS issues.
Module 13: Operational Procedures and Best Practices
IT Policies and Procedures
Understand the importance of following IT policies, including acceptable use policies, data handling, and incident reporting.
Change Management Process
Learn how to manage changes in IT environments systematically to reduce risks and maintain stability.
Disaster Recovery and Business Continuity
Plan and prepare for unexpected events that could disrupt business operations. Develop backup and recovery plans.
Documentation and Reporting
Accurate documentation and incident reporting support accountability and continuous improvement.
Professionalism and Communication
Effective communication with colleagues and customers improves service quality. You’ll learn strategies for active listening and clear explanations.
Safety and Environmental Procedures
Follow safety protocols for handling hardware, managing hazardous materials, and minimizing environmental impact.
Who This Course Is For
Entry-Level IT Professionals
This course is ideal for those starting their careers in IT support and help desk roles. It provides foundational knowledge and skills needed to succeed in technical support environments.
Career Changers
If you are transitioning from another field into IT, this course offers a structured path to gain essential computer and troubleshooting skills required in IT jobs.
Recent Graduates
Graduates from technical or computer science programs can benefit from this course to prepare for the CompTIA A+ certification and strengthen their resumes.
IT Support Technicians
Current support technicians who want to validate their skills or prepare for promotion will find this course helpful for mastering OS management, security, and troubleshooting.
Small Business IT Staff
Employees responsible for managing small business IT infrastructure will gain practical skills to maintain systems, secure data, and resolve software issues.
Students Preparing for Certification
Anyone preparing for the CompTIA A+ 220-1102 exam will find this course comprehensive, covering all exam objectives with practice tests and real-world scenarios.
Those Seeking Professional Growth
This course also suits professionals aiming to expand their knowledge, prepare for advanced certifications, or improve their effectiveness in technical roles.
Why Choose This Course
This training course offers a thorough curriculum aligned with the official CompTIA A+ 220-1102 exam objectives. It balances theoretical concepts with practical skills, supported by hands-on labs and troubleshooting exercises. The course is structured to build confidence and competence, preparing you not just to pass the exam, but to excel in your IT career.
You will gain insights into current industry best practices, emerging threats, and essential operational procedures. With a focus on clear explanations and easy-to-follow modules, this course makes complex topics accessible.
Final Thoughts
Achieving the CompTIA A+ 220-1102 certification is a significant step toward a successful IT career. This course equips you with the knowledge and tools to tackle real-world challenges, keep systems secure, and provide effective user support.
By investing your time and effort into this training, you open the door to numerous job opportunities, professional credibility, and ongoing career development. Whether you’re new to IT or enhancing existing skills, this course offers valuable guidance every step of the way.
Prepaway's 220-1102: CompTIA A+ Certification Exam: Core 2 video training course for passing certification exams is the only solution which you need.
Pass CompTIA 220-1102 Exam in First Attempt Guaranteed!
Get 100% Latest Exam Questions, Accurate & Verified Answers As Seen in the Actual Exam!
30 Days Free Updates, Instant Download!

220-1102 Premium Bundle
- Premium File 677 Questions & Answers. Last update: Oct 13, 2025
- Training Course 296 Video Lectures
- Study Guide 3030 Pages
Free 220-1102 Exam Questions & CompTIA 220-1102 Dumps | ||
---|---|---|
Comptia.examcollection.220-1102.v2025-09-13.by.connor.7q.ete |
Views: 0
Downloads: 763
|
Size: 15.11 KB
|
Student Feedback
Can View Online Video Courses
Please fill out your email address below in order to view Online Courses.
Registration is Free and Easy, You Simply need to provide an email address.
- Trusted By 1.2M IT Certification Candidates Every Month
- Hundreds Hours of Videos
- Instant download After Registration
A confirmation link will be sent to this email address to verify your login.
Please Log In to view Online Course
Registration is free and easy - just provide your E-mail address.
Click Here to Register