PMI PMP Practice Test 79
Question 780
A warehouse autonomous-vehicle pilot has TWO continuous-improvement signals. A new dispatch shortcut reduced cycle time in one demonstration, but over the next four weeks near-collision rates rose while throughput stayed high; managers propose a permanent rollout based only on the initial speed result. Separately, one distribution center has demonstrated a successful pedestrian-right-of-way practice, but other centers have not heard of it and repeat avoidable safety problems. Select exactly TWO responses.
Select exactly TWO answers.
- Launch an additional dispatch shortcut immediately without comparing pedestrian near-misses to time savings
- Assign responsibility for the near-collision trend to the last operator rather than reviewing the changed dispatch procedure
- File a generic lessons-learned form without giving other centers practical access to the successful traffic-separation technique
- Track speed and safety outcomes together, investigate the deteriorating near-miss trend and retain the shortcut only if verified net value remains acceptable
- Share the proven pedestrian separation exercise through demonstrations and peer learning across distribution centers
Explanation
Correct Answers
D:The sustained improvement gate must consider multiple real outcomes, not a single favorable speed sample. Safety deterioration may invalidate the apparent benefit.
E:Peer exercises let other centers reproduce a successful safety practice rather than independently rediscovering it.
Incorrect Answers
A:A second shortcut would add untested change before the first change's harmful safety trend is understood.
B:The near-miss pattern followed a process change and is not evidence that one operator alone caused a systemic effect.
C:A form buried in a repository does not transfer observed site-level practice to crews who need to implement it.
Question 781
In municipal building-permit reform, permit clerks say applications are being auto-rejected because an accessibility field is missing. Developers say clerks configured the wrong form template. The project owner is being asked to impose disciplinary action, but neither side has checked the form version and error trace. What should the project manager do?
- Reconstruct one rejected application using the approved form version, clerk configuration and system error trace before attributing fault
- Discipline the clerk supervisor first because clerks see the rejected applications before developers do
- Disable accessibility questions until the software and clerk teams reach a personal agreement
- Ask the mayor to choose a responsible team without reviewing the available configuration record
Explanation
Correct Answer
A:The competing explanations can be tested. Evidence-led diagnosis identifies whether the fault lies in template configuration or application logic without premature blame.
Incorrect Answers
B:Observing a defect at the service desk does not establish who caused the missing accessibility field.
C:Removing required accessibility information would create a wider service and compliance failure.
D:Authority cannot substitute for the underlying technical cause of the rejection.
Question 782
A retail bank is extending its mortgage-servicing platform to a newly regulated region. Local loan-retention periods, borrower-notice language and permitted offshore processing are not yet established, and no authorized legal or compliance owner has assessed which local rules apply. The technical team proposes reusing the old-region data flows unchanged. What should the project manager do FIRST?
- Integrate accessibility controls and verification into design and acceptance
- Assess impact, consult compliance owners and adjust the plan through governance
- Classify legal, contractual and voluntary requirements and record priorities
- Identify applicable requirements with qualified owners before finalizing design
Explanation
Correct Answer
D:Compliance begins by discovering binding obligations and accountable specialists. Determine which requirements bind each operating location and assign qualified compliance owners. The mortgage-account reconciliation sign-off decision then rests on evidence rather than an unsupported assumption.
Incorrect Answers
A:Mandatory inclusion requirements belong inside the delivery and quality process. The stated facts require another prerequisite first: determine which requirements bind each operating location and assign qualified compliance owners.
B:Regulatory change requires timely realignment of deliverables and evidence. The stated facts require another prerequisite first: determine which requirements bind each operating location and assign qualified compliance owners.
C:Different obligation categories carry different authority and consequences. The stated facts require another prerequisite first: determine which requirements bind each operating location and assign qualified compliance owners.
Question 783
During the scholarship portal cutover, school counsellors discover that applicants with ambiguous residency records are being queued past the statutory award deadline. Project status slides label the portal green because the nightly job completed; counsellors report that escalating an exception risks criticism from regional leadership. The program needs to decide whether to authorize emergency manual review. What should the project manager establish immediately?
- Introduce a protected, timestamped exception channel that identifies affected applicants, records decision ownership and routes deadline risks to authorized award reviewers
- Change the project newsletter audience while leaving counsellors unable to record or escalate deadline-critical cases safely
- Create an additional copy of the same green status report with no applicant exception details or accountable decisions
- Wait for the award deadline to pass, then invite general feedback about how school staff experienced the launch
Explanation
Correct Answer
A:A safe, traceable exception-to-decision workflow corrects the hidden blocker and allows proper authorities to protect eligible applicants before their deadline.
Incorrect Answers
B:Better newsletter routing does not protect case reporters or supply the missing decisions on urgent residency exceptions.
C:Duplicated success dashboards conceal the people actually at risk and do not create a route to authorized manual review.
D:Feedback after the deadline would be too late to prevent avoidable denial or loss of scholarship eligibility.
Question 784
The credit union member onboarding workflow team is preparing identity-evidence ingestion and teller exceptions for membership identity acceptance gate. The risk register covering identity-evidence ingestion and teller exceptions contains several named threats all rated high, without comparable severity, probability, urgency or tolerance. The team has owners but cannot yet prioritize responses. Which course of action is most appropriate at this stage?
- Evaluate mitigation, avoidance, transfer and acceptance against tolerance and value
- Report exposure, uncertainty, options and the required decision to authorized governance
- Evaluate probability, impact, urgency and uncertainty using agreed criteria
- Reassess residual and secondary risk using actual control evidence
Explanation
Correct Answer
C:Meaningful prioritization requires comparable risk assessment. Comparable probability, impact, urgency and tolerance criteria distinguish safety-level threats from minor interruptions. That is the missing step before membership identity acceptance gate can be responsibly authorized.
Incorrect Answers
A:Compare response choices with expected exposure and tolerance; risk elimination is not always economical. But no such decision is currently required; here, comparable probability, impact, urgency and tolerance criteria distinguish safety-level threats from minor interruptions.
B:A decision-ready exposure summary shows uncertainty, alternatives and which approval exceeds team delegation. But no such decision is currently required; here, comparable probability, impact, urgency and tolerance criteria distinguish safety-level threats from minor interruptions.
D:Assess both remaining original exposure and secondary harms created by the chosen control. But no such decision is currently required; here, comparable probability, impact, urgency and tolerance criteria distinguish safety-level threats from minor interruptions.
Question 785
A spare-parts planning project's new customer liaison believes a backlog refinement vote is authority to alter contractual stock-service penalties. The commercial contract reserves penalty changes to procurement and the sponsor. The liaison has not received onboarding to governance. What should the project manager do first?
- Remove the stock-service penalty immediately because the liaison received the most votes in a team meeting
- Walk the liaison through a proposed penalty change from backlog discussion to procurement impact review and authorized contract amendment
- Tell the liaison to stop attending project meetings rather than explaining the difference between feedback and approval
- Reopen the spare-parts program vision because a new representative used the wrong contractual process
Explanation
Correct Answer
B:The issue is a correctable confusion between product priority and contractual authority. Practical mentoring preserves stakeholder input without making an unauthorized commitment.
Incorrect Answers
A:Product votes cannot change a signed commercial remedy outside delegated decision authority.
C:Exclusion wastes legitimate operational insight and does not solve the underlying expectation gap.
D:No evidence shows disagreement with the strategic purpose; governance orientation is the immediate need.
Question 786
The next review of irrigation meter feeds and reservoir allocations in agricultural co-op water management service is due at water-allocation approval. A regulator says approval of irrigation meter feeds and reservoir allocations may slip next quarter, but no application rejection or agreed milestone failure has occurred. Which management action should be taken FIRST?
- Facilitate cross-team workflow changes and resource coordination to remove the root bottleneck
- Record probability, impact, owner and a response trigger as a risk
- Escalate with evidence and response options through agreed governance
- Evaluate immediate delivery impact and log it as an issue with owner and priority
Explanation
Correct Answer
B:Record the uncertain future approval delay as a risk with indicators, not as an event that has occurred. A future uncertain condition is a risk rather than a current issue. The team therefore has the decision evidence it needs for water-allocation approval.
Incorrect Answers
A:Structural impediments require collaborative resolution beyond blame. That action would address a different decision: bring workstream owners together to clarify handoffs and remove the actual cross-team constraint. In this case, record the uncertain future approval delay as a risk with indicators, not as an event that has occurred.
C:Escalation is appropriate when the team lacks the authority to remove the obstacle. That action would address a different decision: raise the proven dependency and evidence through the contract owner who can exercise the missing authority. In this case, record the uncertain future approval delay as a risk with indicators, not as an event that has occurred.
D:A present impediment needs active removal rather than only probabilistic tracking. That action would address a different decision: characterize the actual current integration blockage, owner and service consequence before selecting a recovery. In this case, record the uncertain future approval delay as a risk with indicators, not as an event that has occurred.
Question 787
A sports-arena crowd-flow initiative has an approved vision of 'safe guest movement.' Facilities defines it as high gate throughput; emergency staff interpret it as no bottlenecks at accessible evacuation routes. Both teams accept the vision wording but disagree about the actual performance test. What should the project manager do FIRST?
- Select entry throughput as the only safety measure because it is easier to count with turnstile sensors
- Buy additional crowd sensors before agreeing which risk or guest outcome should be measured
- Elicit the underlying movement and evacuation assumptions from both groups, then reconcile the meaning of safety against authorized spectator outcomes
- Ask emergency staff to adopt the facilities' definition without reviewing the accessibility and evacuation evidence
Explanation
Correct Answer
C:The problem is incompatible interpretation of an approved objective. Evidence from each operational duty must be understood before choosing metrics or altering the plan.
Incorrect Answers
A:Fast entry does not demonstrate that guests can evacuate safely through accessible routes.
B:Technical data volume may increase while the underlying success definition remains disputed.
D:That would resolve disagreement by hierarchy rather than reconciling legitimate safety responsibilities.
Question 788
A construction-materials quality portal pilot is rejected because inspection certificates linked to steel batches are invisible to the receiving supervisor, although the supplier's metadata view shows them. The contract requires receiving staff to retrieve certificates before use. What is the project manager's BEST response?
- Declare acceptance because administrators can view the certificates and no data was physically lost
- Confirm the receiving-role permission failure, agree an authorized access correction and demonstrate certificate retrieval in a supervised acceptance retest
- Tell supervisors to request screenshots from the supplier permanently without changing the portal role controls
- Delete the certificate access requirement from the closeout checklist to avoid delaying final payment
Explanation
Correct Answer
B:The defect is visible in the client's actual workflow. A verified, controlled correction protects material traceability instead of treating a supplier-only screen as adequate.
Incorrect Answers
A:A supplier or administrator view is not proof that the intended receiving role can perform its contractually required check.
C:A manual workaround would preserve a known access-control and evidence-availability failure at the release gate.
D:A project manager cannot silently remove a documented compliance and customer acceptance obligation.
Question 789
In the regional port cargo tracking upgrade, container event feeds and customs release status must be assessed at cargo tracking cutover. Recurring container event feeds and customs release status failures persist across different testers, but the retrospective assigns blame to the latest person rather than investigating the mechanism. What response best fits this decision point?
- Share practical examples and peer learning between teams as part of normal work
- Run a small controlled improvement experiment with defined measures
- Analyze process causes and learning evidence before assigning improvements
- Track multiple outcome measures and sustain the improvement only with evidence
Explanation
Correct Answer
C:Systemic learning is more useful than blame for recurring failures. Investigate shared mechanisms across repeats rather than assigning blame to the most recent tester. The cargo tracking cutover decision then rests on evidence rather than an unsupported assumption.
Incorrect Answers
A:Continuous improvement benefits from deliberate cross-team knowledge transfer. That action would address a different decision: peers need operational demonstrations and discussion of proven solutions, not another unread archive entry. In this case, investigate shared mechanisms across repeats instead of assigning blame to the most recent tester.
B:Experiments reduce the risk of scaling ineffective changes. That action would address a different decision: measure a contained trial before rolling a speculative process change across all users. In this case, investigate shared mechanisms across repeats rather than assigning blame to the most recent tester.
D:An improvement must remain beneficial under real operating conditions. That action would address a different decision: measure quality and throughput over successive cycles before claiming sustained improvement. In this case, investigate shared mechanisms across repeats instead of assigning blame to the most recent tester.
Question 790
A regional rail fare-capping deployment depends on a transit regulator that does not attend normal delivery meetings. That agency can refuse fare-policy approval if the cap calculation fails statutory requirements, while daily working-group participants can approve only minor user-interface changes. What stakeholder-analysis decision should the project manager make before committing the fare-validation schedule?
- Tailor message content, frequency and channels to stakeholder information needs
- Assess the regulator’s influence, concerns and engagement needs separately from contact frequency
- Use transparent evidence and facilitated discussions to build shared understanding of impacts and tradeoffs
- Run the planned two-way feedback activities and close the loop on decisions and concerns
Explanation
Correct Answer
B:Influence and impact—not meeting attendance—determine engagement priority. Engage the release-blocking regulator according to authority and exposure, not meeting attendance. The fare policy acceptance decision then rests on evidence rather than an unsupported assumption.
Incorrect Answers
A:Executives and operators require different decision detail, content, channels and sensitivity controls. But no such decision is currently required; here, engage the release-blocking regulator according to authority and exposure, not meeting attendance.
C:Two-way evidence sharing and explicit follow-through are needed where groups doubt the agreed outcome. But no such decision is currently required; here, engage the release-blocking regulator according to authority and exposure, not meeting attendance.
D:Use existing two-way forums to resolve objections and show stakeholders what was done with their input. But no such decision is currently required; here, engage the release-blocking regulator according to authority and exposure, not meeting attendance.
