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Configure the Sign-in frequency session control on the applicable Conditional Access policy. This is a solution design step for conditional access sign-in frequency, where the organization wants users to reauthenticate periodically for a sensitive web resource. This case instead reports that a confidential application must be available only from Intune-compliant devices. It does not directly demonstrate the required outcome to require device compliance for the protected app at this decision stage.

Configure risk-based Conditional Access targeting the required sign-in risk levels. This is a solution design step for identity protection sign-in risk, where security wants stronger access controls when an individual sign-in exhibits suspicious signals. This case instead reports that a confidential application must be available only from Intune-compliant devices. It does not directly demonstrate the required outcome to require device compliance for the protected app at this decision stage.

Set the draft Conditional Access policy to Report-only before production enforcement. This is a solution design step for conditional access report-only evaluation, where security wants to assess a new Conditional Access requirement without interrupting users. This case instead reports that a confidential application must be available only from Intune-compliant devices. It does not directly demonstrate the required outcome to require device compliance for the protected app at this decision stage.

Inspect active and eligible Microsoft Entra role assignments and activation requirements. This is an investigation step for privileged identity management just-in-time, where high-impact administrator roles should be activated only when needed with approval. This case instead reports that helpdesk must manage ordinary user accounts but must not receive all tenant privileges. It does not directly demonstrate the required outcome to delegate user-management tasks using the least privileged Entra role at this decision stage.

Review administrative unit membership and whether the selected role supports scoped assignment. This is an investigation step for administrative unit scoping, where a regional support team must manage only a subset of users across locations. This case instead reports that helpdesk must manage ordinary user accounts but must not receive all tenant privileges. It does not directly demonstrate the required outcome to delegate user-management tasks using the least privileged Entra role at this decision stage.

Identify Exchange Online administration tasks and their required roles. This is an investigation step for workload-specific exchange admin role, where the mail operations team needs Exchange Online management but not Microsoft 365-wide administrator access. This case instead reports that helpdesk must manage ordinary user accounts but must not receive all tenant privileges. It does not directly demonstrate the required outcome to delegate user-management tasks using the least privileged Entra role at this decision stage.

Confirm a reset follows the required verification steps without relying on a single unapproved method. This is an acceptance testing step for sspr verification method requirements, where password resets must require an approved number of identity verification methods. This case instead reports that a subset of employees should be permitted to reset their passwords without helpdesk tickets. It does not directly demonstrate the required outcome to scope SSPR access to the intended group at this decision stage.

Confirm the user can complete the intended sign-in and the sign-in log shows the required controls satisfied. This is an acceptance testing step for sign-in log authentication troubleshooting, where a user reports an MFA-related sign-in failure to Microsoft 365. This case instead reports that a subset of employees should be permitted to reset their passwords without helpdesk tickets. It does not directly demonstrate the required outcome to scope SSPR access to the intended group at this decision stage.

Confirm targeted admin sign-ins satisfy MFA and excluded emergency access identities remain available. This is an acceptance testing step for conditional access mfa policy targeting, where admins need MFA enforced centrally for a privileged access cohort. This case instead reports that a subset of employees should be permitted to reset their passwords without helpdesk tickets. It does not directly demonstrate the required outcome to scope SSPR access to the intended group at this decision stage.

Review disabled-account sign-in attempts and downstream access revocation. This is an ongoing assurance step for cloud user account sign-in control, where an employee has left the company but their account still permits Microsoft 365 interactive sign-in. This case instead reports that hundreds of users need Microsoft 365 service licenses according to department membership. It does not directly demonstrate the required outcome to automate supported license assignment through Microsoft Entra groups at this decision stage.

Review service-plan assignment state and unexpected re-enablement during license changes. This is an ongoing assurance step for license service-plan control, where users need core Microsoft 365 services but one licensed service plan must remain disabled for a cohort. This case instead reports that hundreds of users need Microsoft 365 service licenses according to department membership. It does not directly demonstrate the required outcome to automate supported license assignment through Microsoft Entra groups at this decision stage.

Review external mail-contact changes and stale contact details. This is an ongoing assurance step for exchange online mail contact, where a supplier needs to appear in the organization address book but must not have a mailbox or tenant sign-in. This case instead reports that hundreds of users need Microsoft 365 service licenses according to department membership. It does not directly demonstrate the required outcome to automate supported license assignment through Microsoft Entra groups at this decision stage.

Inspect report-only policy evaluation results in sign-in logs and the policy insights view. This is an investigation step for conditional access report-only evaluation, where security wants to assess a new Conditional Access requirement without interrupting users. This case instead reports that a user identity has evidence of compromise beyond one isolated authentication attempt. It does not directly demonstrate the required outcome to trigger appropriate user-risk remediation rather than just reviewing individual sign-ins at this decision stage.

Review Conditional Access grant requirements and device compliance claims on sign-in records. This is an investigation step for conditional access compliant-device grant, where a confidential application must be available only from Intune-compliant devices. This case instead reports that a user identity has evidence of compromise beyond one isolated authentication attempt. It does not directly demonstrate the required outcome to trigger appropriate user-risk remediation rather than just reviewing individual sign-ins at this decision stage.

Inspect Conditional Access target resource assignments and the finance app service principal. This is an investigation step for conditional access application targeting, where a high-value finance application needs stronger sign-in controls than ordinary collaboration apps. This case instead reports that a user identity has evidence of compromise beyond one isolated authentication attempt. It does not directly demonstrate the required outcome to trigger appropriate user-risk remediation rather than just reviewing individual sign-ins at this decision stage.

Investigate location-specific recommendations using Microsoft 365 network connectivity insights. This is a solution design step for network connectivity insights, where remote users have poor Microsoft 365 connectivity in one branch office. This case instead reports that the company legal name and support contact shown in Microsoft 365 tenant information are outdated. It does not directly demonstrate the required outcome to update customer-facing and tenant administrative organization information at this decision stage.

Create Microsoft 365 Backup protection policies for the supported target workloads. This is a solution design step for microsoft 365 backup configuration, where critical Exchange Online and OneDrive content needs a defined operational backup and recovery plan. This case instead reports that the company legal name and support contact shown in Microsoft 365 tenant information are outdated. It does not directly demonstrate the required outcome to update customer-facing and tenant administrative organization information at this decision stage.

Use Microsoft 365 Service health incident details to guide operational response and communication. This is a solution design step for microsoft 365 service health incident, where users report service failures across several departments despite healthy local networks. This case instead reports that the company legal name and support contact shown in Microsoft 365 tenant information are outdated. It does not directly demonstrate the required outcome to update customer-facing and tenant administrative organization information at this decision stage.

Inspect application role assignments and candidate Microsoft Entra security groups. This is an investigation step for security group permission targeting, where application access must be granted to a controlled group of staff, without a collaboration mailbox. The current case instead reports that a cross-functional team needs shared group conversations and files with self-service collaboration. It does not directly demonstrate the required outcome to use the collaboration features of a Microsoft 365 Group at this decision stage.

Review shared mailbox delegation and current common-address access patterns. This is an investigation step for shared mailbox management, where several support agents need to manage one common support address without sharing a password. The current case instead reports that a cross-functional team needs shared group conversations and files with self-service collaboration. It does not directly demonstrate the required outcome to use the collaboration features of a Microsoft 365 Group at this decision stage.

Inspect the SKU's service plans and the affected user's direct and inherited license assignments. This is an investigation step for license service-plan control, where users need core Microsoft 365 services but one licensed service plan must remain disabled for a cohort. The current case instead reports that a cross-functional team needs shared group conversations and files with self-service collaboration. It does not directly demonstrate the required outcome to use the collaboration features of a Microsoft 365 Group at this decision stage.

Configure a Purview DLP policy covering SharePoint and OneDrive file locations. This is a solution design step for sharepoint and onedrive dlp, where sensitive files in SharePoint and OneDrive can be shared with external recipients. This case instead reports that the organization must prevent Microsoft 365 Copilot from processing certain highly confidential content in supported scenarios. It does not directly demonstrate the required outcome to limit Copilot's processing of protected content using supported Purview DLP controls at this decision stage.

Configure an Exchange Online DLP rule with the appropriate sensitivity condition and external-sharing action. This is a solution design step for exchange online dlp sensitive email, where users occasionally send external messages containing regulated personal identifiers. This case instead reports that the organization must prevent Microsoft 365 Copilot from processing certain highly confidential content in supported scenarios. It does not directly demonstrate the required outcome to limit Copilot's processing of protected content using supported Purview DLP controls at this decision stage.

Configure Purview Endpoint DLP rules for the approved sensitive-data and device activity conditions. This is a solution design step for endpoint data loss prevention, where users can copy sensitive documents to unmanaged removable storage on managed endpoints. This case instead reports that the organization must prevent Microsoft 365 Copilot from processing certain highly confidential content in supported scenarios. It does not directly demonstrate the required outcome to limit Copilot's processing of protected content using supported Purview DLP controls at this decision stage.

Review authentication method registration and sign-in method usage. This is an ongoing assurance step for passkey and authentication methods policy, where security wants approved phishing-resistant sign-in methods for administrators. This case instead reports that a new employee cannot register strong authentication methods because no usable method is yet available. It does not directly demonstrate the required outcome to bootstrap an approved strong authentication method without permanent insecure credentials at this decision stage.

Review SSPR verification failures and registration completeness. This is an ongoing assurance step for sspr verification method requirements, where password resets must require an approved number of identity verification methods. This case instead reports that a new employee cannot register strong authentication methods because no usable method is yet available. It does not directly demonstrate the required outcome to bootstrap an approved strong authentication method without permanent insecure credentials at this decision stage.

Monitor Conditional Access failures and MFA requirement fulfillment for the admin scope. This is an ongoing assurance step for conditional access mfa policy targeting, where admins need MFA enforced centrally for a privileged access cohort. This case instead reports that a new employee cannot register strong authentication methods because no usable method is yet available. It does not directly demonstrate the required outcome to bootstrap an approved strong authentication method without permanent insecure credentials at this decision stage.

Inspect endpoint configuration policies and device configuration health. This is an investigation step for defender for endpoint device settings, where the SOC needs consistent endpoint detection configuration across a managed device population. This case instead reports that security must prioritize endpoint software exposure across a large workstation fleet. It does not directly demonstrate the required outcome to use exposure-aware vulnerability recommendations at this decision stage.

Review device alert severity and connectivity evidence supporting isolation. This is an investigation step for endpoint isolation response, where a confirmed compromised workstation continues making malicious network connections. This case instead reports that security must prioritize endpoint software exposure across a large workstation fleet. It does not directly demonstrate the required outcome to use exposure-aware vulnerability recommendations at this decision stage.

Inspect the Defender for Endpoint device timeline and process event relationships. This is an investigation step for endpoint device investigation timeline, where an analyst needs to understand a suspicious process chain on a specific laptop. This case instead reports that security must prioritize endpoint software exposure across a large workstation fleet. It does not directly demonstrate the required outcome to use exposure-aware vulnerability recommendations at this decision stage.

Confirm allowed user actions match the policy and disallowed release paths remain blocked. This is an acceptance testing step for quarantine policy permissions, where the helpdesk needs to determine which quarantined messages users may preview or release. This case instead reports that security needs to locate every recipient of a suspected phishing campaign and examine message verdicts. It does not directly demonstrate the required outcome to investigate affected messages and delivery outcomes at this decision stage.

Confirm simulation reports and training assignments reflect the approved campaign. This is an acceptance testing step for attack simulation training campaign, where security awareness owners want to evaluate susceptibility to phishing using approved practice messages. This case instead reports that security needs to locate every recipient of a suspected phishing campaign and examine message verdicts. It does not directly demonstrate the required outcome to investigate affected messages and delivery outcomes at this decision stage.

Confirm suspicious attachments receive the expected Safe Attachments verdict or handling. This is an acceptance testing step for safe attachments detonation, where unknown malicious attachments evade signature-only filtering in business email. This case instead reports that security needs to locate every recipient of a suspected phishing campaign and examine message verdicts. It does not directly demonstrate the required outcome to investigate affected messages and delivery outcomes at this decision stage.