Question 20
A product manager wants agents to update CRM records but has not assigned an owner for permissions or retries. Which AI choice or business response BEST addresses the primary requirement?
Explanation
Correct Answer
Place user-facing processes in applications, tool-driven planning in agents and model provisioning/evaluation in platforms, maintaining contracts between them. This approach directly addresses the decision boundary. An app may call an agent, and an agent may use platform models, but these terms do not mean the same component. Validate key assumptions using: Review UI obligations, action permissions, model lifecycle, managed platform capabilities and workflow accountability. Scenario: A product manager wants agents to update CRM records but has not assigned an owner for permissions or retries.
Incorrect Answers
Separate infrastructure, models, platforms, agents and applications by their roles, mapping each requirement to the layer that owns it. This response is aimed at Five-layer gen AI landscape taxonomy, not the controlling requirement here. A complete generative AI solution can combine compute, a foundation model, a development platform, tools/agent logic and an application experience. The targeted response is: Place user-facing processes in applications, tool-driven planning in agents and model provisioning/evaluation in platforms, maintaining contracts between them. Scenario: A product manager wants agents to update CRM records but has not assigned an owner for permissions or retries.
Assess completeness, consistency, relevance, freshness, permissioned accessibility, cost and format before using enterprise data to improve model behavior. This response is aimed at Data quality accessibility and provenance, not the controlling requirement here. Model usefulness depends on accessible trustworthy inputs; adding more stale or unauthorized data can worsen results. The targeted response is: Place user-facing processes in applications, tool-driven planning in agents and model provisioning/evaluation in platforms, maintaining contracts between them. Scenario: A product manager wants agents to update CRM records but has not assigned an owner for permissions or retries.
Monitor deployed generative AI with reproducible evaluations, task KPIs, version records and drift or incident tracking, not only subjective user praise. This response is aimed at Model monitoring versioning and quality KPIs, not the controlling requirement here. Foundation-model updates and data drift can change outcomes; continuous monitoring must include both technical and business indicators. The targeted response is: Place user-facing processes in applications, tool-driven planning in agents and model provisioning/evaluation in platforms, maintaining contracts between them. Scenario: A product manager wants agents to update CRM records but has not assigned an owner for permissions or retries.


