Question 80
A data migration repeatedly times out and operators keep restarting it without investigating a network bottleneck. Which project-management response BEST addresses the stated need?
Explanation
Correct Answer
Stabilize service with an approved temporary workaround, investigate the root cause, and record permanent corrective action separately. This targets the specific project decision. A workaround limits immediate disruption but is not necessarily a root-cause fix; recurring issues require causal investigation. Before committing, assess: Inspect incident timeline, reproducing conditions, logs, workaround limitations, related change requests, and recurrence data. Situation: A data migration repeatedly times out and operators keep restarting it without investigating a network bottleneck.
Incorrect Answers
Record an active issue, evaluate its severity and urgency, assign a resolver, and escalate it through the agreed path when thresholds are met. That response is associated with Issue severity triage and escalation and does not directly settle this case. Its relevant principle is: An issue is an existing impediment requiring action; its escalation priority reflects actual business impact rather than only theoretical risk. The stated case instead calls for: Stabilize service with an approved temporary workaround, investigate the root cause, and record permanent corrective action separately. Situation: A data migration repeatedly times out and operators keep restarting it without investigating a network bottleneck.
Route material changes to the approved change control board or delegated decision maker and record the final disposition before updating authorized plans. That response is associated with Change control board decision authority and does not directly settle this case. Its relevant principle is: Project change approval belongs to the defined authority; an engineer or requester cannot approve their own material scope change merely by agreeing verbally. The stated case instead calls for: Stabilize service with an approved temporary workaround, investigate the root cause, and record permanent corrective action separately. Situation: A data migration repeatedly times out and operators keep restarting it without investigating a network bottleneck.
Create a communication plan matching each stakeholder group's decision needs, channel, detail level, owner, and reporting cadence. That response is associated with Stakeholder communication plan tailoring and does not directly settle this case. Its relevant principle is: Effective project communication is tailored to audience and timing; giving everyone the same raw data is not equivalent to keeping them informed. The stated case instead calls for: Stabilize service with an approved temporary workaround, investigate the root cause, and record permanent corrective action separately. Situation: A data migration repeatedly times out and operators keep restarting it without investigating a network bottleneck.


