Question 540
A finance team receives a new approval workflow but managers do not know which decisions they must make. Which result BEST demonstrates that the project-management response met the stated need?
Explanation
Correct Answer
Representative users perform the new workflow correctly and sustained use improves after launch and reinforcement. This is an observable measure of the intended outcome, not just evidence that a meeting or configuration occurred. Organizational change management addresses human behavior and process adoption; technical deployment is only one part of the transition. Situation: A finance team receives a new approval workflow but managers do not know which decisions they must make.
Incorrect Answers
Critical users and decision makers receive timely opportunities to influence requirements and required approvals are not missed. That outcome tests Stakeholder analysis and engagement; it is not proof of this particular requirement. The more specific validation is: Representative users perform the new workflow correctly and sustained use improves after launch and reinforcement. Situation: A finance team receives a new approval workflow but managers do not know which decisions they must make.
The sponsor authorizes the project and team members can distinguish its intended outcome from unsupported optional requests. That outcome tests Project charter and measurable success criteria; it is not proof of this particular requirement. The more specific validation is: Representative users perform the new workflow correctly and sustained use improves after launch and reinforcement. Situation: A finance team receives a new approval workflow but managers do not know which decisions they must make.
The status report distinguishes current facts from estimates and flags material variances in time for decisions. That outcome tests Progress reporting and budget forecast updates; it is not proof of this particular requirement. The more specific validation is: Representative users perform the new workflow correctly and sustained use improves after launch and reinforcement. Situation: A finance team receives a new approval workflow but managers do not know which decisions they must make.


