CompTIA 220-1201 Practice Test 54
Question 530
On a service ticket for Falcon Transit, the team observes: A traveling employee's laptop suffers slow random reads and vibration-related drive failures. The desired outcome is to choose a solid-state storage device for random-access latency and portability. The technician must document observations separately from assumptions. Which safe pilot action gives the most relevant evidence?
- Simulate a single disk failure in an isolated RAID 1 test array
- Model two drive failures on a disposable RAID 6 lab array
- Benchmark random reads on approved test HDD and SATA SSD devices
- Install a compatible test DIMM with power disconnected and ESD precautions
Explanation
Correct Answer
C:
Benchmark random reads on approved test HDD and SATA SSD devices. It tests the proposed solution safely on an approved representative system. The relevant observation is that a traveling employee's laptop suffers slow random reads and vibration-related drive failures. The support goal is to choose a solid-state storage device for random-access latency and portability; this pilot action specifically addresses ssd versus hdd latency and interface without confusing a different subsystem.
Incorrect Answers
A:
Simulate a single disk failure in an isolated RAID 1 test array. That action is appropriate for raid 1 mirror capacity and resilience, normally when a file server has two equal 2 TB disks and needs redundancy against one disk failure. Here the observed facts require ssd versus hdd latency and interface instead.
B:
Model two drive failures on a disposable RAID 6 lab array. That action is appropriate for raid 5 versus raid 6 dual parity, normally when a four-disk production array must remain available during any two simultaneous drive failures. Here the observed facts require ssd versus hdd latency and interface instead.
D:
Install a compatible test DIMM with power disconnected and ESD precautions. This action is appropriate for sodimm versus dimm form factor, normally when a desktop repair requires replacement memory but the spare part comes from a notebook. Here the observed facts require ssd versus hdd latency and interface instead.
Question 531
At Fountain Transport, a technician working in IT virtualization planning identifies this issue: An organization expects to store modest data in cloud storage but regularly exports terabytes to an on-premises analytics platform. The supporting record states that the provider bills some outbound data movement as egress while inbound transfer may have different rates. The desired outcome is to account for measured usage and egress charges in cloud cost design. The customer requires a verified fix rather than a guess based on one symptom. What should support monitor to catch a recurrence of the same failure?
- Monitor old snapshots and backup restore-test failures
- Monitor cross-environment data flow and newly unauthorized public exposure
- Monitor egress spikes and unexpected synchronization jobs
- Monitor cross-tenant access alerts and changes to service tenancy configuration
Explanation
Correct Answer
C:
Monitor egress spikes and unexpected synchronization jobs. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that the provider bills some outbound data movement as egress while inbound transfer may have different rates. The support goal is to account for measured usage and egress charges in cloud cost design; this monitor action specifically addresses metered cloud ingress and egress costs without confusing a different subsystem.
Incorrect Answers
A:
Monitor old snapshots and backup restore-test failures. This action is appropriate for vm snapshot versus independent backup, normally when a developer calls a local VM snapshot a complete disaster recovery backup. Here the observed facts require metered cloud ingress and egress costs instead.
B:
Monitor cross-environment data flow and newly unauthorized public exposure. That action is appropriate for public versus private versus hybrid cloud, normally when an enterprise must keep one legacy regulatory workload in its own datacenter while scaling an unrelated web front end in a public provider. Here the observed facts require metered cloud ingress and egress costs instead.
D:
Monitor cross-tenant access alerts and changes to service tenancy configuration. That action is appropriate for multitenancy versus dedicated cloud resources, normally when an organization uses a SaaS platform shared with several customer organizations. Here the observed facts require metered cloud ingress and egress costs instead.
Question 532
A support request at Evergreen Manufacturing presents this problem: A PC technician believes moving the internal disk to first boot position is the same as enabling Secure Boot. The desired outcome is to distinguish boot selection priority from cryptographic boot validation. Service work must follow power isolation, ESD, and manufacturer instructions when applicable. Which inspection most directly confirms the likely cause before changing components?
- Check heatsink contact, fan operation, thermal compound and measured CPU temperature
- Read motherboard M.2 keying and SATA or PCIe lane support alongside drive protocol
- Check motherboard socket, chipset BIOS support and CPU thermal rating
- Inspect UEFI Secure Boot state, key database and boot entries separately
Explanation
Correct Answer
D:
Inspect UEFI Secure Boot state, key database and boot entries separately. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that a PC technician believes moving the internal disk to first boot position is the same as enabling Secure Boot. The support goal is to distinguish boot selection priority from cryptographic boot validation; this diagnose action specifically addresses uefi secure boot versus boot order without confusing a different subsystem.
Incorrect Answers
A:
Check heatsink contact, fan operation, thermal compound and measured CPU temperature. This action is appropriate for cpu heatsink thermal interface, normally when a workstation reaches a thermal limit seconds after a cooler was replaced. Here the observed facts require uefi secure boot versus boot order instead.
B:
Read motherboard M.2 keying and SATA or PCIe lane support alongside drive protocol. This action is appropriate for nvme pcie versus sata storage interface, normally when a technician orders an M.2 SSD for a motherboard slot that supports only SATA signaling. Here the observed facts require uefi secure boot versus boot order instead.
C:
Check motherboard socket, chipset BIOS support and CPU thermal rating. This action is appropriate for cpu socket matching motherboard, normally when a gaming PC has a motherboard with an AMD processor socket but an Intel CPU was ordered. Here the observed facts require uefi secure boot versus boot order instead.
Question 533
During Stonebridge Research's small-office network service desk, the technician encounters this condition: A customer receives a fiber-to-the-premises service but attempts to connect the optical fiber directly to a DOCSIS cable modem. The supporting record states that the provider hands off optical PON through an optical network terminal. The desired outcome is to choose access equipment that terminates the actual carrier medium. The goal is to restore required function without creating a new security or safety problem. Which verification result supports the intended technical outcome?
- Verify permitted inter-subnet traffic succeeds and disallowed networks remain isolated
- Verify internet access and signal status follow the approved provider equipment path
- Verify hostname access returns while the assigned IP lease remains unchanged
- Verify all ports supply stable power at maximum expected simultaneous load
Explanation
Correct Answer
B:
Verify internet access and signal status follow the approved provider equipment path. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that the provider hands off optical PON through an optical network terminal. The support goal is to choose access equipment that terminates the actual carrier medium; this validate action specifically addresses ont versus cable modem access equipment without confusing a different subsystem.
Incorrect Answers
A:
Verify permitted inter-subnet traffic succeeds and disallowed networks remain isolated. That action is appropriate for router versus layer 2 switch forwarding, normally when two PCs on separate IPv4 subnets can communicate within their own LANs but not across subnets. Here the observed facts require ont versus cable modem access equipment instead.
C:
Verify hostname access returns while the assigned IP lease remains unchanged. This action is appropriate for dns resolution versus dhcp address assignment, normally when a workstation has a valid IPv4 address, gateway and lease but cannot reach services by hostname. Here the observed facts require ont versus cable modem access equipment instead.
D:
Verify all ports supply stable power at maximum expected simultaneous load. That action is appropriate for poe switch power budget, normally when new IP cameras power off when all connected access points and phones start at once. Here the observed facts require ont versus cable modem access equipment instead.
Question 534
A support request at Keystone Health presents this problem: A dispatch app cannot show a user's current position on an otherwise connected smartphone. The supporting record states that location services are disabled for that specific app though GPS hardware is available. The desired outcome is to restore necessary location access without granting unrelated apps broad tracking. The goal is to restore required function without creating a new security or safety problem. Which planned change most directly resolves the documented issue?
- Grant the dispatch app only the location permission needed for its approved use
- Select a compatible dock and power adapter with adequate charging wattage and video transport
- Use available app-level protection policies for corporate data instead of assuming whole-device ownership
- Install the authorized eSIM profile and select the correct plan for cellular data
Explanation
Correct Answer
A:
Grant the dispatch app only the location permission needed for its approved use. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that location services are disabled for that specific app though GPS hardware is available. The support goal is to restore necessary location access without granting unrelated apps broad tracking; this design action specifically addresses location permission for navigation without confusing a different subsystem.
Incorrect Answers
B:
Select a compatible dock and power adapter with adequate charging wattage and video transport. This action is appropriate for docking station display and power capability, normally when a small-business employee connects two monitors and power to a laptop through a new USB-C dock. Here the observed facts require location permission for navigation instead.
C:
Use available app-level protection policies for corporate data instead of assuming whole-device ownership. That action is appropriate for byod mobile application management, normally when staff use personally owned phones to read corporate mail but refuse full device enrollment. Here the observed facts require location permission for navigation instead.
D:
Install the authorized eSIM profile and select the correct plan for cellular data. That action is appropriate for mobile esim carrier activation, normally when a company phone has cellular signal bars but cannot attach to its assigned business data plan. Here the observed facts require location permission for navigation instead.
Question 535
During Evergreen Manufacturing's laptop and mobile device repair, the technician encounters this condition: A user's phone receives mail but calendar edits never appear on the company laptop. The supporting record states that both devices use different cloud accounts despite similarly named calendar applications. The desired outcome is to restore synchronization by matching the authorized account and sync service. Any configuration change must be reversible and validated on a controlled test device. Which inspection most directly confirms the likely cause before changing components?
- Inspect WLAN antenna snap connectors, cable routing and card detection against service documentation
- Inspect supported app management features, existing policy assignment and ownership model
- Compare signed-in identity, calendar data source, sync permissions and last successful sync
- Inspect eSIM profiles, carrier activation state, service plan and cellular data toggle
Explanation
Correct Answer
C:
Compare signed-in identity, calendar data source, sync permissions and last successful sync. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that both devices use different cloud accounts despite similarly named calendar applications. The support goal is to restore synchronization by matching the authorized account and sync service; this diagnose action specifically addresses mobile calendar and contact synchronization without confusing a different subsystem.
Incorrect Answers
A:
Inspect WLAN antenna snap connectors, cable routing and card detection against service documentation. This action is appropriate for laptop wi-fi antenna reconnection, normally when after a laptop display assembly replacement, Bluetooth works but Wi-Fi signal is very weak. Here the observed facts require mobile calendar and contact synchronization instead.
B:
Inspect supported app management features, existing policy assignment and ownership model. This action is appropriate for byod mobile application management, normally when staff use personally owned phones to read corporate mail but refuse full device enrollment. Here the observed facts require mobile calendar and contact synchronization instead.
D:
Inspect eSIM profiles, carrier activation state, service plan and cellular data toggle. This action is appropriate for mobile esim carrier activation, normally when a company phone has cellular signal bars but cannot attach to its assigned business data plan. Here the observed facts require mobile calendar and contact synchronization instead.
Question 536
At Silverline Travel, a technician working in branch networking support identifies this issue: A print server loses its queue target after a DHCP address change and needs a persistent assigned lease. The desired outcome is to select a stable printer address assignment without disabling office DHCP. User data and business service continuity must be preserved. Which configuration or repair action best addresses the stated requirement?
- Use a cable tester for conductor mapping and a toner/probe to locate an unidentified cable
- Create a separate guest VLAN with appropriate ACLs and a supported authenticated VPN for remote staff
- Create a scoped DHCP reservation for the printer MAC instead of relying on an exclusion as an assignment
- Correct MX routing to the active mail service without treating SPF as an incoming delivery address
Explanation
Correct Answer
C:
Create a scoped DHCP reservation for the printer MAC instead of relying on an exclusion as an assignment. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that a print server loses its queue target after a DHCP address change and needs a persistent assigned lease. The support goal is to select a stable printer address assignment without disabling office DHCP; this design action specifically addresses dhcp reservation versus exclusion without confusing a different subsystem.
Incorrect Answers
A:
Use a cable tester for conductor mapping and a toner/probe to locate an unidentified cable. This action is appropriate for cable tester versus toner and probe, normally when a technician must determine whether a terminated Ethernet run has crossed wires and split pairs. Here the observed facts require dhcp reservation versus exclusion instead.
B:
Create a separate guest VLAN with appropriate ACLs and a supported authenticated VPN for remote staff. That action is appropriate for vlan segmentation versus vpn encrypted tunneling, normally when a small office needs guest Wi-Fi isolated from payroll devices but also needs secure remote employee access. Here the observed facts require dhcp reservation versus exclusion instead.
D:
Correct MX routing to the active mail service without treating SPF as an incoming delivery address. That action is appropriate for mx and spf dns records distinct purposes, normally when a domain receives email at the wrong destination after DNS changes. Here the observed facts require dhcp reservation versus exclusion instead.
Question 537
On a service ticket for Monarch Pharmacy, the team observes: A field technician wants to add RAM to a serviceable laptop that currently uses DDR4 SODIMMs. The supporting record states that the proposed upgrade is a full-sized DDR5 DIMM intended for a desktop board. The desired outcome is to select physically and electrically compatible mobile memory. User data and business service continuity must be preserved. Which verification result supports the intended technical outcome?
- Confirm the camera shows no image behind the closed shutter while audio remains unaffected
- Confirm user files and boot integrity are restored and encryption reports protected state
- Verify BIOS reports the expected memory and extended diagnostics pass without errors
- Compare Wi-Fi received signal strength and roaming stability before and after reconnection
Explanation
Correct Answer
C:
Verify BIOS reports the expected memory and extended diagnostics pass without errors. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that the proposed upgrade is a full-sized DDR5 DIMM intended for a desktop board. The support goal is to select physically and electrically compatible mobile memory; this validate action specifically addresses laptop sodimm compatibility without confusing a different subsystem.
Incorrect Answers
A:
Confirm the camera shows no image behind the closed shutter while audio remains unaffected. This action is appropriate for physical webcam privacy hardware, normally when a corporate laptop's camera indicator comes on during meetings even when the user thinks video is disabled. Here the observed facts require laptop sodimm compatibility instead.
B:
Confirm user files and boot integrity are restored and encryption reports protected state. This action is appropriate for laptop ssd replacement and encryption, normally when a laptop SSD is failing SMART health checks and holds company data protected with full-disk encryption. Here the observed facts require laptop sodimm compatibility instead.
D:
Compare Wi-Fi received signal strength and roaming stability before and after reconnection. This action is appropriate for laptop wi-fi antenna reconnection, normally when after a laptop display assembly replacement, Bluetooth works but Wi-Fi signal is very weak. Here the observed facts require laptop sodimm compatibility instead.
Question 538
On a service ticket for Amberline Finance, the team observes: A technician plans to exchange a failing M.2 drive before confirming an encrypted user's data is recoverable. The desired outcome is to replace storage without losing required user data or encryption recovery access. Service work must follow power isolation, ESD, and manufacturer instructions when applicable. Which acceptance result best demonstrates the issue is resolved?
- Confirm user files and boot integrity are restored and encryption reports protected state
- Compare Wi-Fi received signal strength and roaming stability before and after reconnection
- Verify microphone and speaker profiles work on the chosen computer
- Verify the new battery sits flat, charges normally, and the enclosure closes without pressure
Explanation
Correct Answer
A:
Confirm user files and boot integrity are restored and encryption reports protected state. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that a technician plans to exchange a failing M.2 drive before confirming an encrypted user's data is recoverable. The support goal is to replace storage without losing required user data or encryption recovery access; this validate action specifically addresses laptop ssd replacement and encryption without confusing a different subsystem.
Incorrect Answers
B:
Compare Wi-Fi received signal strength and roaming stability before and after reconnection. That action is appropriate for laptop wi-fi antenna reconnection, normally when after a laptop display assembly replacement, Bluetooth works but Wi-Fi signal is very weak. Here the observed facts require laptop ssd replacement and encryption instead.
C:
Verify microphone and speaker profiles work on the chosen computer. This action is appropriate for bluetooth headset pairing, normally when a wireless headset pairs with a tablet but does not appear on a new laptop's device discovery list. Here the observed facts require laptop ssd replacement and encryption instead.
D:
Verify the new battery sits flat, charges normally, and the enclosure closes without pressure. That action is appropriate for swollen laptop battery replacement, normally when a business laptop has a lifted trackpad and a visibly swollen internal lithium-ion battery. Here the observed facts require laptop ssd replacement and encryption instead.
Question 539
At Beacon Group, a technician working in cloud and desktop infrastructure review identifies this issue: A hospital hosts a sensitive application on-site and uses public cloud only for an integrated scheduling front end. The desired outcome is to classify a hybrid-cloud deployment based on integrated private and public environments. Service work must follow power isolation, ESD, and manufacturer instructions when applicable. Which planned change most directly resolves the documented issue?
- Select a supported Type 1 bare-metal hypervisor for the production host requirement
- Choose appropriate PaaS managed database for the stated database-without-OS-maintenance requirement
- Describe the combination as hybrid cloud rather than calling it wholly public or wholly private
- Select dedicated hosting only when explicitly required and otherwise verify tenant isolation controls
Explanation
Correct Answer
C:
Describe the combination as hybrid cloud rather than calling it wholly public or wholly private. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that a hospital hosts a sensitive application on-site and uses public cloud only for an integrated scheduling front end. The support goal is to classify a hybrid-cloud deployment based on integrated private and public environments; this design action specifically addresses public versus private versus hybrid cloud without confusing a different subsystem.
Incorrect Answers
A:
Select a supported Type 1 bare-metal hypervisor for the production host requirement. This action is appropriate for type 1 versus type 2 hypervisors, normally when an organization needs multiple production VMs on a dedicated virtualization host without a general-purpose desktop OS layer. Here the observed facts require public versus private versus hybrid cloud instead.
B:
Choose appropriate PaaS managed database for the stated database-without-OS-maintenance requirement. That action is appropriate for iaas versus paas versus saas ownership, normally when a small business wants a hosted database platform but not responsibility for patching the underlying database server OS. Here the observed facts require public versus private versus hybrid cloud instead.
D:
Select dedicated hosting only when explicitly required and otherwise verify tenant isolation controls. That action is appropriate for multitenancy versus dedicated cloud resources, normally when an organization uses a SaaS platform shared with several customer organizations. Here the observed facts require public versus private versus hybrid cloud instead.
Question 540
On a service ticket for Amberline Finance, the team observes: An office run has continuity but pairs are crossed and technicians keep using a tone generator as proof of correctness. The desired outcome is to select the diagnostic tool for wiring correctness versus cable tracing. Any configuration change must be reversible and validated on a controlled test device. What should the technician recommend as the corrective approach?
- Use a cable tester for conductor mapping and a toner/probe to locate an unidentified cable
- Label short-range personal devices PAN, building networking LAN and multi-site WAN appropriately
- Create a scoped DHCP reservation for the printer MAC instead of relying on an exclusion as an assignment
- Use a Wi-Fi analyzer to select a cleaner channel and appropriate channel width
Explanation
Correct Answer
A:
Use a cable tester for conductor mapping and a toner/probe to locate an unidentified cable. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that an office run has continuity but pairs are crossed and technicians keep using a tone generator as proof of correctness. The support goal is to select the diagnostic tool for wiring correctness versus cable tracing; this design action specifically addresses cable tester versus toner and probe without confusing a different subsystem.
Incorrect Answers
B:
Label short-range personal devices PAN, building networking LAN and multi-site WAN appropriately. That action is appropriate for pan versus lan versus wan scope, normally when a technician must classify a Bluetooth watch connection, office Ethernet and multi-site leased link. Here the observed facts require cable tester versus toner and probe instead.
C:
Create a scoped DHCP reservation for the printer MAC instead of relying on an exclusion as an assignment. This action is appropriate for dhcp reservation versus exclusion, normally when a networked printer must keep the same IPv4 address while the rest of the office remains DHCP-managed. Here the observed facts require cable tester versus toner and probe instead.
D:
Use a Wi-Fi analyzer to select a cleaner channel and appropriate channel width. That action is appropriate for wi-fi analyzer versus network tap, normally when staff complain about busy wireless channels in a meeting room. Here the observed facts require cable tester versus toner and probe instead.
