CompTIA 220-1201 Practice Test 2
Question 10
During Beacon Group's cloud and desktop infrastructure review, the technician encounters this condition: A hospital hosts a sensitive application on-site and uses public cloud only for an integrated scheduling front end. The desired outcome is to classify a hybrid-cloud deployment based on integrated private and public environments. Service work must follow power isolation, ESD, and manufacturer instructions when applicable. Which controlled service test best evaluates the planned approach?
- Deploy a nonproduction database instance using managed platform defaults
- Pilot a private-to-public integration in a controlled test network
- Test authorized isolation between two synthetic SaaS tenant accounts
- Install a test bare-metal hypervisor on approved compatible lab server hardware
Explanation
Correct Answer
B:
Pilot a private-to-public integration in a controlled test network. It tests the proposed solution safely on an approved representative system. The relevant observation is that a hospital hosts a sensitive application on-site and uses public cloud only for an integrated scheduling front end. The support goal is to classify a hybrid-cloud deployment based on integrated private and public environments; this pilot action specifically addresses public versus private versus hybrid cloud without confusing a different subsystem.
Incorrect Answers
A:
Deploy a nonproduction database instance using managed platform defaults. This action is appropriate for iaas versus paas versus saas ownership, normally when a small business wants a hosted database platform but not responsibility for patching the underlying database server OS. Here the observed facts require public versus private versus hybrid cloud instead.
C:
Test authorized isolation between two synthetic SaaS tenant accounts. This action is appropriate for multitenancy versus dedicated cloud resources, normally when an organization uses a SaaS platform shared with several customer organizations. Here the observed facts require public versus private versus hybrid cloud instead.
D:
Install a test bare-metal hypervisor on approved compatible lab server hardware. This action is appropriate for type 1 versus type 2 hypervisors, normally when an organization needs multiple production VMs on a dedicated virtualization host without a general-purpose desktop OS layer. Here the observed facts require public versus private versus hybrid cloud instead.
Question 11
On a service ticket for Orchard Services, the team observes: A corporate laptop's camera indicator comes on during meetings even when the user thinks video is disabled. The supporting record states that the hardware privacy shutter and camera disable switch are independently controllable from the conferencing app. The desired outcome is to distinguish physical camera privacy control from software meeting settings. Any configuration change must be reversible and validated on a controlled test device. Which planned change most directly resolves the documented issue?
- Stop charging and arrange an approved model-matched battery replacement with proper hazardous battery disposal
- Use the device's physical privacy shutter or supported hardware camera switch for guaranteed local blocking
- Reconnect the correct antenna lead and route cables away from hinge pinch points
- Specify a supported DDR4 SODIMM of the correct capacity instead of desktop or different-generation modules
Explanation
Correct Answer
B:
Use the device's physical privacy shutter or supported hardware camera switch for guaranteed local blocking. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that the hardware privacy shutter and camera disable switch are independently controllable from the conferencing app. The support goal is to distinguish physical camera privacy control from software meeting settings; this design action specifically addresses physical webcam privacy hardware without confusing a different subsystem.
Incorrect Answers
A:
Stop charging and arrange an approved model-matched battery replacement with proper hazardous battery disposal. This action is appropriate for swollen laptop battery replacement, normally when a business laptop has a lifted trackpad and a visibly swollen internal lithium-ion battery. Here the observed facts require physical webcam privacy hardware instead.
C:
Reconnect the correct antenna lead and route cables away from hinge pinch points. This action is appropriate for laptop wi-fi antenna reconnection, normally when after a laptop display assembly replacement, Bluetooth works but Wi-Fi signal is very weak. Here the observed facts require physical webcam privacy hardware instead.
D:
Specify a supported DDR4 SODIMM of the correct capacity instead of desktop or different-generation modules. This action is appropriate for laptop sodimm compatibility, normally when a field technician wants to add RAM to a serviceable laptop that currently uses DDR4 SODIMMs. Here the observed facts require physical webcam privacy hardware instead.
Question 12
At Aster Systems, a technician working in small-office network service desk identifies this issue: A web service needs requests distributed across three application servers with failed nodes removed automatically. The supporting record states that the existing forward proxy serves outbound employee browsing and does not balance inbound app requests. The desired outcome is to choose the appropriate network service for distributing application traffic. The customer requires a verified fix rather than a guess based on one symptom. Which diagnostic check best distinguishes the relevant fault?
- Compare device time zones, NTP peers, drift, and syslog timestamps
- Inspect application health checks, backend pool membership and where client requests enter
- Compare DHCP lease options, configured DNS server, and forward lookup results
- Map connected endpoints, geography and link boundaries for each example
Explanation
Correct Answer
B:
Inspect application health checks, backend pool membership and where client requests enter. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that the existing forward proxy serves outbound employee browsing and does not balance inbound app requests. The support goal is to choose the appropriate network service for distributing application traffic; this diagnose action specifically addresses load balancer versus proxy server functions without confusing a different subsystem.
Incorrect Answers
A:
Compare device time zones, NTP peers, drift, and syslog timestamps. This action is appropriate for ntp time service versus centralized syslog, normally when authentication logs from two branch routers show conflicting timestamps during the same event. Here the observed facts require load balancer versus proxy server functions instead.
C:
Compare DHCP lease options, configured DNS server, and forward lookup results. This action is appropriate for dns resolution versus dhcp address assignment, normally when a workstation has a valid IPv4 address, gateway and lease but cannot reach services by hostname. Here the observed facts require load balancer versus proxy server functions instead.
D:
Map connected endpoints, geography and link boundaries for each example. This action is appropriate for pan versus lan versus wan scope, normally when a technician must classify a Bluetooth watch connection, office Ethernet and multi-site leased link. Here the observed facts require load balancer versus proxy server functions instead.
Question 13
On a service ticket for Riverlight Retail, the team observes: A networked printer must keep the same IPv4 address while the rest of the office remains DHCP-managed. The supporting record states that a reservation can bind the printer's MAC to one address, while an exclusion only keeps a range from dynamic allocation. The desired outcome is to select a stable printer address assignment without disabling office DHCP. Only approved service procedures and compatible replacement components may be used. What should the technician verify first to establish the problem?
- Compare device time zones, NTP peers, drift, and syslog timestamps
- Inspect DHCP scope, existing leases and printer hardware MAC
- Inspect MX priority and targets separately from SPF TXT policy and mail service availability
- Inspect local broadcast domains, SSID mappings and remote-access traffic path
Explanation
Correct Answer
B:
Inspect DHCP scope, existing leases and printer hardware MAC. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that a reservation can bind the printer's MAC to one address, while an exclusion only keeps a range from dynamic allocation. The support goal is to select a stable printer address assignment without disabling office DHCP; this diagnose action specifically addresses dhcp reservation versus exclusion without confusing a different subsystem.
Incorrect Answers
A:
Compare device time zones, NTP peers, drift, and syslog timestamps. This action is appropriate for ntp time service versus centralized syslog, normally when authentication logs from two branch routers show conflicting timestamps during the same event. Here the observed facts require dhcp reservation versus exclusion instead.
C:
Inspect MX priority and targets separately from SPF TXT policy and mail service availability. This action is appropriate for mx and spf dns records distinct purposes, normally when a domain receives email at the wrong destination after DNS changes. Here the observed facts require dhcp reservation versus exclusion instead.
D:
Inspect local broadcast domains, SSID mappings and remote-access traffic path. This action is appropriate for vlan segmentation versus vpn encrypted tunneling, normally when a small office needs guest Wi-Fi isolated from payroll devices but also needs secure remote employee access. Here the observed facts require dhcp reservation versus exclusion instead.
Question 14
A support request at Juniper Tech presents this problem: A small office sees wireless packet loss during lunch when nearby microwaves and overlapping APs are active. The desired outcome is to resolve radio interference before increasing wired internet capacity. Service work must follow power isolation, ESD, and manufacturer instructions when applicable. What should be tracked after the fix to maintain service reliability?
- Monitor resolver errors and DHCP option drift
- Monitor busy-channel duration and newly deployed neighboring radios
- Monitor recurring connector issues and dock port strain
- Monitor port configuration drift and unexpected subnet allocations
Explanation
Correct Answer
B:
Monitor busy-channel duration and newly deployed neighboring radios. It tracks recurrence of the specific failure mechanism over time. The relevant observation is that a small office sees wireless packet loss during lunch when nearby microwaves and overlapping APs are active. The support goal is to resolve radio interference before increasing wired internet capacity; this monitor action specifically addresses intermittent wi-fi due to channel interference without confusing a different subsystem.
Incorrect Answers
A:
Monitor resolver errors and DHCP option drift. This action is appropriate for dns failure with working ip connectivity, normally when a workstation opens a service directly by numeric IP but says its hostname cannot be resolved. Here the observed facts require intermittent wi-fi due to channel interference instead.
C:
Monitor recurring connector issues and dock port strain. This action is appropriate for intermittent monitor image due to video cable, normally when a monitor intermittently goes black when its display cable is moved. Here the observed facts require intermittent wi-fi due to channel interference instead.
D:
Monitor port configuration drift and unexpected subnet allocations. This action is appropriate for vlan mismatch causing one desk to lose access, normally when a desk phone and PC stop reaching their correct services after a switch port change. Here the observed facts require intermittent wi-fi due to channel interference instead.
Question 15
During Cedar Education's workplace mobile support, the technician encounters this condition: A phone's USB-C charging port cannot drive a desktop display despite matching the cable plug. The desired outcome is to differentiate connector shape from electrical and protocol capabilities. A safe non-destructive test must be used before replacing additional parts. Which diagnostic check best distinguishes the relevant fault?
- Inspect WLAN antenna snap connectors, cable routing and card detection against service documentation
- Check headset pairing mode, existing connections, Bluetooth visibility and adapter status
- Compare laptop USB-C video modes, dock Power Delivery wattage, and supported display count and resolution
- Check device and cable specifications for DisplayPort Alternate Mode, Thunderbolt or USB4 video support
Explanation
Correct Answer
D:
Check device and cable specifications for DisplayPort Alternate Mode, Thunderbolt or USB4 video support. It checks the likely failure boundary before altering working parts or settings. The relevant observation is that a phone's USB-C charging port cannot drive a desktop display despite matching the cable plug. The support goal is to differentiate connector shape from electrical and protocol capabilities; this diagnose action specifically addresses usb-c connector versus supported protocol without confusing a different subsystem.
Incorrect Answers
A:
Inspect WLAN antenna snap connectors, cable routing and card detection against service documentation. This action is appropriate for laptop wi-fi antenna reconnection, normally when after a laptop display assembly replacement, Bluetooth works but Wi-Fi signal is very weak. Here the observed facts require usb-c connector versus supported protocol instead.
B:
Check headset pairing mode, existing connections, Bluetooth visibility and adapter status. This action is appropriate for bluetooth headset pairing, normally when a wireless headset pairs with a tablet but does not appear on a new laptop's device discovery list. Here the observed facts require usb-c connector versus supported protocol instead.
C:
Compare laptop USB-C video modes, dock Power Delivery wattage, and supported display count and resolution. This action is appropriate for docking station display and power capability, normally when a small-business employee connects two monitors and power to a laptop through a new USB-C dock. Here the observed facts require usb-c connector versus supported protocol instead.
Question 16
At Brookside Agency, a technician working in small-office network service desk identifies this issue: A warehouse needs coverage through walls at modest data rates while a crowded office needs faster nearby links. The supporting record states that the access points support both 2.4 GHz and 5 GHz with different propagation and channel capacity. The desired outcome is to choose bands according to range and interference rather than assuming one is always superior. User data and business service continuity must be preserved. What should the technician recommend as the corrective approach?
- Use a Wi-Fi analyzer to select a cleaner channel and appropriate channel width
- Provide compatible 2.4 or 5 GHz access for older clients and use 6 GHz only for capable devices
- Use the band and channel plan that balances coverage with capacity, favoring clear 5 GHz channels for dense nearby clients
- Use NFC for intentional close-range taps and Bluetooth for separately paired personal peripherals
Explanation
Correct Answer
C:
Use the band and channel plan that balances coverage with capacity, favoring clear 5 GHz channels for dense nearby clients. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that the access points support both 2.4 GHz and 5 GHz with different propagation and channel capacity. The support goal is to choose bands according to range and interference rather than assuming one is always superior; this design action specifically addresses 2.4 ghz versus 5 ghz wi-fi trade-offs without confusing a different subsystem.
Incorrect Answers
A:
Use a Wi-Fi analyzer to select a cleaner channel and appropriate channel width. This action is appropriate for wi-fi analyzer versus network tap, normally when staff complain about busy wireless channels in a meeting room. Here the observed facts require 2.4 ghz versus 5 ghz wi-fi trade-offs instead.
B:
Provide compatible 2.4 or 5 GHz access for older clients and use 6 GHz only for capable devices. This action is appropriate for 6 ghz wi-fi client compatibility, normally when a new 6 GHz SSID is invisible to several laptops even though 5 GHz works. Here the observed facts require 2.4 ghz versus 5 ghz wi-fi trade-offs instead.
D:
Use NFC for intentional close-range taps and Bluetooth for separately paired personal peripherals. This action is appropriate for nfc short-range tap versus bluetooth pairing, normally when a checkout kiosk must read a contactless badge at a few centimeters, not stream audio across a room. Here the observed facts require 2.4 ghz versus 5 ghz wi-fi trade-offs instead.
Question 17
During Lakeside Analytics's small-office network service desk, the technician encounters this condition: A new 6 GHz SSID is invisible to several laptops even though 5 GHz works. The supporting record states that the older wireless adapters lack 6 GHz support and some clients are configured for incompatible security modes. The desired outcome is to explain why band and client capabilities must agree before joining 6 GHz Wi-Fi. The technician must document observations separately from assumptions. Which planned change most directly resolves the documented issue?
- Use NFC for intentional close-range taps and Bluetooth for separately paired personal peripherals
- Use the band and channel plan that balances coverage with capacity, favoring clear 5 GHz channels for dense nearby clients
- Restore DHCP server or relay reachability rather than assigning random static client addresses
- Provide compatible 2.4 or 5 GHz access for older clients and use 6 GHz only for capable devices
Explanation
Correct Answer
D:
Provide compatible 2.4 or 5 GHz access for older clients and use 6 GHz only for capable devices. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that the older wireless adapters lack 6 GHz support and some clients are configured for incompatible security modes. The support goal is to explain why band and client capabilities must agree before joining 6 GHz Wi-Fi; this design action specifically addresses 6 ghz wi-fi client compatibility without confusing a different subsystem.
Incorrect Answers
A:
Use NFC for intentional close-range taps and Bluetooth for separately paired personal peripherals. This action is appropriate for nfc short-range tap versus bluetooth pairing, normally when a checkout kiosk must read a contactless badge at a few centimeters, not stream audio across a room. Here the observed facts require 6 ghz wi-fi client compatibility instead.
B:
Use the band and channel plan that balances coverage with capacity, favoring clear 5 GHz channels for dense nearby clients. This action is appropriate for 2.4 ghz versus 5 ghz wi-fi trade-offs, normally when a warehouse needs coverage through walls at modest data rates while a crowded office needs faster nearby links. Here the observed facts require 6 ghz wi-fi client compatibility instead.
C:
Restore DHCP server or relay reachability rather than assigning random static client addresses. This action is appropriate for dhcp client and server port roles, normally when a new PC never receives an IPv4 lease on its office VLAN. Here the observed facts require 6 ghz wi-fi client compatibility instead.
Question 18
During Bluefin Logistics's cloud and desktop infrastructure review, the technician encounters this condition: A datacenter team wants direct server virtualization instead of a developer's hosted VM application. The desired outcome is to choose the hypervisor class appropriate for dedicated host operation. The customer requires a verified fix rather than a guess based on one symptom. What should the technician recommend as the corrective approach?
- Use a container image for the application and a VM where a separate guest OS is necessary
- Select a supported Type 1 bare-metal hypervisor for the production host requirement
- Deploy a supported VDI solution with centrally hosted desktop sessions
- Use a Type 2 hosted hypervisor for a nonproduction guest on the existing OS
Explanation
Correct Answer
B:
Select a supported Type 1 bare-metal hypervisor for the production host requirement. It corrects the documented cause using the compatible technology and support constraints. The relevant observation is that a datacenter team wants direct server virtualization instead of a developer's hosted VM application. The support goal is to choose the hypervisor class appropriate for dedicated host operation; this design action specifically addresses type 1 versus type 2 hypervisors without confusing a different subsystem.
Incorrect Answers
A:
Use a container image for the application and a VM where a separate guest OS is necessary. This action is appropriate for container isolation versus full virtual machine, normally when a team needs to package one web service and its dependencies but not another complete guest kernel. Here the observed facts require type 1 versus type 2 hypervisors instead.
C:
Deploy a supported VDI solution with centrally hosted desktop sessions. This action is appropriate for vdi versus local desktop processing, normally when a company wants centrally managed user desktops accessed from inexpensive endpoints. Here the observed facts require type 1 versus type 2 hypervisors instead.
D:
Use a Type 2 hosted hypervisor for a nonproduction guest on the existing OS. This action is appropriate for hosted type 2 virtualization for testing, normally when a help desk engineer needs an isolated test operating system on an existing laptop. Here the observed facts require type 1 versus type 2 hypervisors instead.
Question 19
During Bluefin Logistics's small-office network service desk, the technician encounters this condition: A workstation has a valid IPv4 address, gateway and lease but cannot reach services by hostname. The supporting record states that direct access by approved service IP works while DNS queries time out. The desired outcome is to separate name resolution failures from IP address provisioning. The goal is to restore required function without creating a new security or safety problem. Which acceptance result best demonstrates the issue is resolved?
- Verify independent device logs use consistent event times after synchronization
- Verify healthy nodes continue serving requests and unhealthy nodes leave rotation
- Verify hostname access returns while the assigned IP lease remains unchanged
- Confirm the same address returns on renewal and is not leased to another client
Explanation
Correct Answer
C:
Verify hostname access returns while the assigned IP lease remains unchanged. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that direct access by approved service IP works while DNS queries time out. The support goal is to separate name resolution failures from IP address provisioning; this validate action specifically addresses dns resolution versus dhcp address assignment without confusing a different subsystem.
Incorrect Answers
A:
Verify independent device logs use consistent event times after synchronization. This action is appropriate for ntp time service versus centralized syslog, normally when authentication logs from two branch routers show conflicting timestamps during the same event. Here the observed facts require dns resolution versus dhcp address assignment instead.
B:
Verify healthy nodes continue serving requests and unhealthy nodes leave rotation. This action is appropriate for load balancer versus proxy server functions, normally when a web service needs requests distributed across three application servers with failed nodes removed automatically. Here the observed facts require dns resolution versus dhcp address assignment instead.
D:
Confirm the same address returns on renewal and is not leased to another client. This action is appropriate for dhcp reservation versus exclusion, normally when a networked printer must keep the same IPv4 address while the rest of the office remains DHCP-managed. Here the observed facts require dns resolution versus dhcp address assignment instead.
Question 20
At Amberline Finance, a technician working in small-office network service desk identifies this issue: A domain receives email at the wrong destination after DNS changes. The supporting record states that its MX record points to a decommissioned mail host while SPF TXT data still names authorized outbound senders. The desired outcome is to distinguish mail routing records from sender authorization policies. A safe non-destructive test must be used before replacing additional parts. Which acceptance result best demonstrates the issue is resolved?
- Verify guest traffic cannot reach payroll while VPN users reach their approved internal resources
- Verify hostname access returns while the assigned IP lease remains unchanged
- Verify incoming mail resolves to the right mail exchanger and SPF evaluates approved senders
- Confirm the same address returns on renewal and is not leased to another client
Explanation
Correct Answer
C:
Verify incoming mail resolves to the right mail exchanger and SPF evaluates approved senders. It proves the required function with an observable result instead of assuming the change worked. The relevant observation is that its MX record points to a decommissioned mail host while SPF TXT data still names authorized outbound senders. The support goal is to distinguish mail routing records from sender authorization policies; this validate action specifically addresses mx and spf dns records distinct purposes without confusing a different subsystem.
Incorrect Answers
A:
Verify guest traffic cannot reach payroll while VPN users reach their approved internal resources. This action is appropriate for vlan segmentation versus vpn encrypted tunneling, normally when a small office needs guest Wi-Fi isolated from payroll devices but also needs secure remote employee access. Here the observed facts require mx and spf dns records distinct purposes instead.
B:
Verify hostname access returns while the assigned IP lease remains unchanged. This action is appropriate for dns resolution versus dhcp address assignment, normally when a workstation has a valid IPv4 address, gateway and lease but cannot reach services by hostname. Here the observed facts require mx and spf dns records distinct purposes instead.
D:
Confirm the same address returns on renewal and is not leased to another client. This action is appropriate for dhcp reservation versus exclusion, normally when a networked printer must keep the same IPv4 address while the rest of the office remains DHCP-managed. Here the observed facts require mx and spf dns records distinct purposes instead.
