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PEOPLECERT Exams
About PEOPLECERT
PEOPLECERT Exams
  • 102 - MSP Foundation
  • 58 - ITIL 2011 Foundation
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  • DOFD - DevOps Foundation
  • P3O - PPM Portfolio, Programme and Project Offices Foundation
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PeopleCert Competency and Certification Track

PeopleCert is a globally recognized organization that provides a wide range of professional certifications aimed at enhancing skills and competencies across multiple industries. These certifications are designed to help individuals advance their careers by validating their knowledge and expertise in specific domains. The PeopleCert Competency and Certification Tracks offer a structured pathway that guides professionals through different levels of certification, from foundational to advanced, enabling them to progressively develop specialized skills.

The certification tracks offered by PeopleCert are carefully designed to align with industry standards and best practices. They are developed in collaboration with organizations such as AXELOS, which is known for expertise in IT service management and project management. This ensures that the certifications remain relevant, up-to-date, and globally recognized, providing credentials that are highly regarded by employers and peers.

One major advantage of pursuing certifications through PeopleCert is the flexibility and accessibility they provide. Many exams are available online, allowing candidates to take them at their convenience from home or office. This is especially beneficial for working professionals with limited time to attend in-person training sessions or exams.

PeopleCert also provides a comprehensive support system to guide candidates throughout their certification journey. This includes access to official training materials, practice exams, and eBooks, all designed to prepare candidates effectively. Resources are available to help candidates understand exam requirements, registration processes, and how to use exam vouchers or promotional codes.

The PeopleCert Competency and Certification Tracks cater to a wide range of professionals, from those beginning their careers to experienced experts looking to enhance their skills. The tracks are structured in levels, with each building upon the previous one. This approach ensures systematic progression, equipping individuals with the knowledge and skills required at each stage.

In the following sections, we will explore the main certification tracks offered by PeopleCert, their objectives, target audiences, and the benefits they provide. Whether seeking IT service management skills, project management capabilities, or expertise in agile methodologies, PeopleCert offers certification tracks to help achieve professional goals.

ITIL Certification Track

The ITIL (Information Technology Infrastructure Library) certification track is one of the most widely recognized and sought-after certifications in IT service management. ITIL provides a comprehensive framework for managing IT services, focusing on aligning IT services with business needs and improving service delivery. The ITIL certification track is structured in several levels, each designed to build upon knowledge and skills gained in the previous level.

The journey begins with the ITIL 4 Foundation certification, which introduces key concepts and principles of ITIL. This foundational level gives individuals a solid understanding of the ITIL framework, enabling effective contribution to service management processes in their organizations.

After the Foundation level, candidates can pursue the ITIL 4 Managing Professional (MP) stream, which includes modules such as Create, Deliver and Support, Drive Stakeholder Value, High Velocity IT, and Direct, Plan and Improve. These modules provide deeper, specialized knowledge to manage and improve IT services in various contexts.

For those interested in strategic IT service management, the ITIL 4 Strategic Leader (SL) stream offers modules including Digital and IT Strategy, and Direct, Plan and Improve. These modules focus on aligning IT services with business strategies and developing long-term plans for organizational success.

The ITIL Master certification represents the highest level of achievement in IT service management. It recognizes individuals who demonstrate exceptional expertise and experience in applying ITIL principles in real-world scenarios. Achieving this level signifies a profound understanding of IT service management and a commitment to continuous improvement.

PRINCE2 Certification Track

PRINCE2 (PRojects IN Controlled Environments) is a process-based method for effective project management. The PRINCE2 certification track provides professionals with a comprehensive understanding of project management principles, enabling successful management of projects from initiation to closure.

The PRINCE2 Foundation level introduces fundamental concepts and terminology of PRINCE2 methodology. This level ensures candidates understand the basics required to work effectively within a PRINCE2 project environment.

Building on the Foundation level, the PRINCE2 Practitioner certification focuses on applying PRINCE2 principles in real-world project scenarios. Candidates learn how to tailor the methodology to the needs of specific projects, ensuring successful delivery within time, cost, and quality constraints.

PRINCE2 Agile certification combines agile methodologies with the structured approach of PRINCE2. It is designed for professionals working in dynamic environments where adaptability, collaboration, and responsiveness are crucial for project success.

Benefits of PeopleCert Certifications

PeopleCert certifications provide numerous advantages for professionals seeking career advancement. They serve as proof of an individual’s knowledge, skills, and commitment to professional growth, giving employers confidence in their capabilities.

Global recognition enhances the credibility and marketability of certified professionals in competitive job markets. Certifications open doors to new career opportunities, promotions, and higher earning potential. The structured learning paths enable individuals to gain specialized knowledge and skills, making them valuable assets to their organizations.

The flexibility of online exams and access to official training materials make the certification process convenient and accessible. PeopleCert’s comprehensive support ensures candidates are well-prepared to succeed in exams and apply their knowledge effectively in their professional roles.

Agile Certification Track

Agile methodologies have revolutionized the way projects are managed, emphasizing flexibility, collaboration, and customer-centric approaches. PeopleCert offers certifications in Agile frameworks, notably through the PRINCE2 Agile® methodology, which combines the flexibility and responsiveness of Agile with the clearly defined governance of PRINCE2.

The PRINCE2 Agile® certification track is designed for professionals working within a project environment, including key staff responsible for integrating project management with product delivery. This certification is particularly beneficial for those involved with governance responsibilities for projects using Agile delivery approaches, as well as those in programme and project support functions.

The PRINCE2 Agile® certification pathway consists of two main levels: Foundation and Practitioner. The Foundation level provides an understanding of the PRINCE2 Agile® methodology and its application in real-world scenarios. The Practitioner level focuses on the application of PRINCE2 Agile® in various project environments, ensuring that professionals can tailor the methodology to suit specific project needs.

The PRINCE2 Agile® Foundation exam is designed to assess the candidate's knowledge and understanding of the PRINCE2 Agile® methodology. The Practitioner exam evaluates the candidate's ability to apply PRINCE2 Agile® principles in real-world project scenarios. Both exams are available through PeopleCert's online proctored examination system, offering flexibility and convenience for candidates.

Lean Certification Track

Lean principles focus on maximizing value by eliminating waste and improving processes. PeopleCert offers Lean certifications that provide professionals with the tools and techniques to enhance efficiency and effectiveness within their organizations.

The Lean certification track is structured to cater to various levels of expertise, from beginners to advanced practitioners. The certification pathway includes multiple levels, each building upon the knowledge and skills acquired in the previous level. This structured approach ensures that individuals can progress systematically, gaining the necessary competencies to drive continuous improvement within their organizations.

The Lean certification exams are designed to assess the candidate's understanding of Lean principles and their ability to apply them in real-world scenarios. These exams are available through PeopleCert's online proctored examination system, allowing candidates to take the exams at their convenience.

Lean Six Sigma Certification Track

Lean Six Sigma combines the principles of Lean and Six Sigma to provide a comprehensive approach to process improvement. PeopleCert offers Lean Six Sigma certifications in collaboration with the International Association for Six Sigma Certification (IASSC), providing professionals with globally recognized credentials.

The Lean Six Sigma certification track includes multiple levels: Yellow Belt, Green Belt, Black Belt, and Master Black Belt. Each level is designed to provide professionals with the knowledge and skills necessary to lead and manage process improvement initiatives within their organizations.

The Yellow Belt certification is aimed at individuals who are new to Lean Six Sigma and wish to gain a foundational understanding of its principles. The Green Belt certification is intended for professionals who are involved in process improvement projects and wish to develop their skills further. The Black Belt certification is designed for individuals who lead complex process improvement projects and require advanced knowledge and expertise. The Master Black Belt certification is the highest level, focusing on strategic leadership and the development of Lean Six Sigma methodologies within organizations.

The Lean Six Sigma certification exams are designed to assess the candidate's understanding of Lean Six Sigma principles and their ability to apply them in real-world scenarios. These exams are available through PeopleCert's online proctored examination system, offering flexibility and convenience for candidates.

Benefits of Agile, Lean, and Six Sigma Certifications

Obtaining certifications in Agile, Lean, and Six Sigma methodologies offers numerous benefits to professionals seeking to enhance their careers. These certifications serve as a testament to an individual's knowledge, skills, and commitment to professional development, providing employers with assurance that certified individuals possess the competencies required to perform effectively in their roles.

Agile certifications enable professionals to manage projects more effectively by embracing flexibility and collaboration, leading to improved project outcomes and customer satisfaction. Lean certifications equip individuals with the tools to streamline processes, reduce waste, and enhance efficiency, contributing to organizational success. Lean Six Sigma certifications provide professionals with advanced problem-solving techniques and data-driven decision-making skills, enabling them to lead complex process improvement initiatives and drive significant organizational change.

Furthermore, these certifications are globally recognized, enhancing the credibility and marketability of professionals in the competitive job market. They open doors to new career opportunities, promotions, and higher earning potential. The structured learning paths offered by PeopleCert enable individuals to acquire specialized knowledge and skills, making them valuable assets to their organizations.

PeopleCert's Agile, Lean, and Six Sigma certification tracks provide professionals with the knowledge and skills necessary to excel in today's dynamic and competitive business environment. By pursuing these certifications, individuals can demonstrate their commitment to continuous improvement and their ability to contribute effectively to their organizations' success.

Whether you are looking to enhance your project management capabilities through Agile methodologies, improve process efficiency with Lean principles, or lead complex process improvement initiatives with Lean Six Sigma, PeopleCert offers a certification track that can help you achieve your professional goals. With globally recognized credentials and a structured pathway for development, PeopleCert certifications are a valuable investment in your career advancement.

ITIL 4 Specialist and Strategic Leader Certifications

Building upon the foundational knowledge gained in the ITIL 4 Foundation certification, professionals can advance their expertise through the ITIL 4 Specialist and Strategic Leader certifications. These advanced modules delve deeper into specific areas of IT service management, enabling individuals to specialize in key practices and strategic leadership roles.

The ITIL 4 Specialist certifications include modules such as "Create, Deliver and Support," "Drive Stakeholder Value," "High Velocity IT," and "Direct, Plan and Improve." Each module focuses on a particular aspect of service management, providing professionals with the skills and knowledge necessary to excel in those areas.

For those aiming for strategic leadership roles, the ITIL 4 Strategic Leader certifications offer modules like "Digital and IT Strategy" and "Direct, Plan and Improve." These certifications are designed to equip individuals with the strategic insights and leadership capabilities required to align IT services with business objectives and drive organizational success.

The certification journey culminates in the ITIL Master certification, which recognizes professionals who have demonstrated exceptional expertise and experience in applying ITIL principles in real-world scenarios. Achieving this level signifies a deep understanding of IT service management and a commitment to continuous improvement.

PRINCE2 Practitioner and Agile Practitioner Certifications

The PRINCE2 certification track offers professionals the opportunity to deepen their project management skills through the PRINCE2 Practitioner certification. This level focuses on the application of PRINCE2 principles in real-world project scenarios, enabling individuals to tailor the methodology to suit specific project needs and environments.

In addition to the PRINCE2 Practitioner certification, professionals can enhance their project management capabilities by pursuing the PRINCE2 Agile Practitioner certification. This certification combines the flexibility and responsiveness of Agile methodologies with the structured approach of PRINCE2, providing professionals with the tools and techniques to manage projects effectively in dynamic environments.

The PRINCE2 Agile Practitioner certification is particularly beneficial for professionals working in organizations that have adopted Agile methodologies and are seeking to integrate them with traditional project management practices. It equips individuals with the skills necessary to manage projects that require adaptability, collaboration, and iterative development.

Lean Six Sigma Green Belt and Black Belt Certifications

Lean Six Sigma is a methodology that combines the principles of Lean and Six Sigma to improve processes and eliminate waste. The Lean Six Sigma Green Belt certification is designed for professionals who are involved in process improvement projects and wish to develop their skills in applying Lean Six Sigma tools and techniques.

The Green Belt certification provides individuals with the knowledge and skills necessary to lead and support process improvement initiatives within their organizations. It focuses on data-driven decision-making, problem-solving, and process analysis, enabling professionals to contribute effectively to continuous improvement efforts.

For those seeking to take on more advanced roles in process improvement, the Lean Six Sigma Black Belt certification offers a deeper understanding of the methodology and its application. The Black Belt certification is intended for professionals who lead complex process improvement projects and require advanced knowledge and expertise.

Achieving the Lean Six Sigma Black Belt certification signifies a high level of proficiency in process improvement and positions individuals as leaders in driving organizational change.

PeopleCert Exam Registration and Scheduling

Registering for a PeopleCert exam involves several steps to ensure a smooth and successful certification experience. The process begins with creating or signing into a PeopleCert account. Once logged in, candidates can redeem their exam voucher, which provides access to official training materials and the certification exam.

After redeeming the voucher, candidates should complete their profile by filling in personal details that match the identification document they will use on exam day. This step is crucial for identity verification and ensures a seamless exam experience.

The next step is to schedule the exam by selecting a suitable date and time. PeopleCert offers flexibility in scheduling, allowing candidates to choose a time that fits their availability. Once the exam is scheduled, candidates will receive a confirmation email with all the necessary details.

On the day of the exam, candidates should ensure they have a compatible computer and internet connection. PeopleCert provides guidelines for preparing the exam environment, including requirements for the computer, webcam, and exam room setup. It's essential to review these guidelines ahead of time to avoid any issues on exam day.

PeopleCert Exam Formats and Requirements

PeopleCert offers various exam formats to accommodate different certification tracks and candidate preferences. The most common formats include the Web Based Exam Driver and ExamShield.

The Web Based Exam Driver is an online proctored exam format that allows candidates to take the exam from the comfort of their home or office. To use this format, candidates must ensure their computer meets specific technical requirements, such as having a compatible operating system, browser, and internet connection.

ExamShield is another online proctored exam format that provides a secure and controlled environment for taking the exam. It requires candidates to install a secure browser on their computer, which prevents access to unauthorized resources during the exam.

Both exam formats require candidates to verify their identity using a government-issued ID and to ensure their exam environment meets specific criteria, such as being quiet, well-lit, and free from unauthorized materials.

PeopleCert Certification Validity and Renewal

PeopleCert certifications are valid for a specific period, after which professionals may need to renew their credentials to maintain their certification status. The renewal process typically involves completing continuing professional development (CPD) activities and submitting evidence of ongoing learning and application of the certification's principles.

Renewing a certification demonstrates a commitment to staying current with industry best practices and maintaining the skills and knowledge necessary to perform effectively in the professional role. PeopleCert provides guidelines and resources to assist professionals in the renewal process, ensuring they meet the requirements and continue to benefit from their certifications.

PeopleCert's comprehensive suite of certification tracks offers professionals the opportunity to enhance their skills, advance their careers, and demonstrate their expertise in various domains. From foundational certifications to advanced and specialized tracks, PeopleCert provides a structured pathway for continuous professional development.

By pursuing PeopleCert certifications, individuals can gain recognition for their competencies, increase their employability, and contribute more effectively to their organizations' success. Whether aiming for roles in IT service management, project management, process improvement, or strategic leadership, PeopleCert offers the certifications and support needed to achieve professional goals.

COBIT 2019 Certification Track

COBIT, which stands for Control Objectives for Information and Related Technology, is a globally recognized framework for IT governance and management. PeopleCert offers COBIT 2019 certifications, designed to equip professionals with the knowledge and tools required to align IT initiatives with business objectives, manage risks, and ensure regulatory compliance. The COBIT 2019 certification pathway is structured to accommodate various levels of expertise, beginning with the Foundation level and progressing to advanced practitioner and implementation levels.

The COBIT 2019 Foundation certification provides candidates with a comprehensive understanding of the framework’s principles, governance system components, and design factors. This foundational knowledge enables professionals to support and manage IT governance initiatives effectively. The exam assesses understanding of key concepts, terminology, and the application of COBIT governance principles in real-world organizational contexts.

After the Foundation level, professionals can pursue the COBIT 2019 Design and Implementation certifications. These advanced modules focus on applying COBIT in organizational settings, creating governance frameworks, and tailoring them to specific business needs. Candidates learn how to design governance systems, assess current processes, identify gaps, and implement improvements that align IT with organizational strategy.

COBIT certifications are particularly beneficial for IT managers, auditors, compliance officers, and governance professionals who need to ensure that IT supports business goals while mitigating risks and ensuring compliance. Achieving COBIT certifications enhances credibility and demonstrates expertise in IT governance, risk management, and compliance, which are critical in today’s rapidly evolving business landscape.

Risk Management Certification Track

Risk management is an essential aspect of modern business, ensuring organizations identify, evaluate, and mitigate potential threats that could affect operations or strategic goals. PeopleCert offers professional certifications in risk management designed to develop competencies in assessing, prioritizing, and responding to risks effectively.

The PeopleCert Risk Management certification pathway includes levels tailored to both foundational knowledge and advanced application. The Foundation level introduces candidates to risk management principles, frameworks, and methodologies. Candidates gain an understanding of risk identification, assessment, response strategies, and monitoring techniques, preparing them to contribute to risk management initiatives within their organizations.

Advanced certifications, such as the Risk Practitioner and Risk Manager levels, emphasize practical application. Candidates learn to implement risk management frameworks, develop risk registers, and integrate risk practices into organizational processes. They also acquire the skills to communicate risks to stakeholders, establish mitigation plans, and evaluate the effectiveness of risk management initiatives.

The Risk Management certification exams are structured to evaluate both theoretical understanding and the practical application of risk management principles. Candidates are assessed on their ability to analyze complex scenarios, develop risk mitigation strategies, and make informed decisions in line with organizational objectives.

Professional Skills Certification Track

In addition to technical and process-oriented certifications, PeopleCert offers a range of Professional Skills certifications aimed at enhancing leadership, communication, and organizational capabilities. These certifications are critical for professionals seeking to advance in management roles or improve team performance and productivity.

Professional Skills certifications cover areas such as leadership, negotiation, problem-solving, decision-making, and effective communication. Candidates gain tools and methodologies to manage teams, handle conflicts, motivate employees, and drive organizational success. The certifications are structured in levels, beginning with foundational skills and advancing to more complex competencies applicable in senior management and executive roles.

These certifications are particularly valuable for project managers, team leaders, department heads, and business professionals aiming to develop a comprehensive skill set that complements technical and process knowledge. By combining professional skills with domain-specific certifications, individuals become well-rounded professionals capable of delivering both technical excellence and organizational impact.

Exam Codes, Formats, and Preparation

PeopleCert provides clear and structured information regarding exam codes and formats for all certifications. Each certification track has a designated exam code used during registration and scheduling. For example, ITIL 4 Foundation has the exam code ITILFND, PRINCE2 Foundation is PRINCE2F, and PRINCE2 Practitioner is PRINCE2PRAC. COBIT 2019 Foundation is designated COBITF, and Lean Six Sigma Green Belt uses LSSGB. These codes are essential for ensuring that candidates register for the correct exam and receive accurate access to study materials and resources.

PeopleCert exams are primarily delivered through online proctoring platforms, ensuring flexibility and convenience. Candidates can schedule their exams at suitable times, taking them from a secure location while adhering to technical requirements. The exams are designed to test both knowledge and practical application, depending on the certification level. PeopleCert provides guidance on compatible devices, internet connectivity, webcam setup, and environment preparation to ensure a smooth examination experience.

Preparation for PeopleCert exams involves studying official manuals, practice tests, e-learning modules, and instructor-led training. The organization emphasizes understanding core concepts, mastering practical applications, and engaging with sample questions to develop exam confidence. Candidates are encouraged to follow structured study plans, utilize available resources, and schedule practice sessions to assess readiness prior to the exam.

Career Impact of PeopleCert Certifications

PeopleCert certifications significantly enhance professional credibility, employability, and career growth opportunities. For IT professionals, ITIL and COBIT certifications demonstrate expertise in service management and governance, positioning individuals for roles such as IT service manager, IT auditor, or enterprise architect.

Project management certifications such as PRINCE2 and PRINCE2 Agile equip candidates with proven methodologies for planning, executing, and delivering projects successfully. Professionals with these certifications are often considered for roles like project manager, program manager, or portfolio manager, and they frequently command higher salaries due to their verified competencies.

Lean and Lean Six Sigma certifications enable professionals to lead process improvement initiatives, improve operational efficiency, and reduce organizational waste. Green Belt, Black Belt, and Master Black Belt certifications validate proficiency in problem-solving, process analysis, and leadership, preparing individuals for roles like process improvement manager, quality assurance manager, or operational excellence lead.

Professional Skills certifications, combined with technical knowledge, create well-rounded leaders capable of managing teams, driving innovation, and improving business outcomes. Organizations benefit from employees who not only have technical expertise but also possess leadership, communication, and problem-solving skills.

Continuous Professional Development and Recertification

Many PeopleCert certifications require ongoing professional development and recertification to ensure skills remain current and relevant. Continuous Professional Development (CPD) involves activities such as attending workshops, webinars, conferences, and completing additional training courses related to the certification domain.

Recertification typically occurs after a designated period, often three to five years depending on the certification track. Renewal ensures that certified professionals remain up-to-date with evolving industry practices, regulatory requirements, and technological advancements. PeopleCert provides guidance and tools to track CPD activities and facilitate the recertification process, maintaining the credibility and value of certifications over time.

Conclusion

PeopleCert’s certifications in IT governance, risk management, and professional skills provide a comprehensive suite of credentials that address both technical expertise and leadership capabilities. By following structured certification tracks, professionals can acquire knowledge, validate their skills, and enhance career prospects. The combination of practical application, global recognition, and continuous professional development ensures that PeopleCert-certified professionals are well-equipped to meet the challenges of modern business environments.

Whether pursuing IT governance through COBIT, mastering risk management practices, or strengthening professional skills, PeopleCert provides the pathways, resources, and support to achieve meaningful career advancement and organizational impact.


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