ECBA: Entry Certificate in Business Analysis Certification Video Training Course
The complete solution to prepare for for your exam with ECBA: Entry Certificate in Business Analysis certification video training course. The ECBA: Entry Certificate in Business Analysis certification video training course contains a complete set of videos that will provide you with thorough knowledge to understand the key concepts. Top notch prep including IIBA ECBA exam dumps, study guide & practice test questions and answers.
ECBA: Entry Certificate in Business Analysis Certification Video Training Course Exam Curriculum
The Business Analysis Certification Program (IIBA - ECBA)
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10:00
1. Program Overview
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4:00
2. Program Guidelines
Introduction to Business Analysis (IIBA - ECBA)
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3:00
1. Section Overview
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7:00
2. Business Analysis - Definition and Context
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7:00
3. The Business Analyst's Role
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4:00
4. The Value of Business Analysis
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9:00
5. Exercise - Understanding Business Analysis
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9:00
6. Business Analysis Knowledge Areas
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8:00
7. Business Analysis Key Terms
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9:00
8. Business Analysis Core Concepts
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12:00
9. Exercise: Business Analysis Key Terms and Concepts
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6:00
10. Stakeholders Within a Project Team
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4:00
11. Stakeholders External to the Project
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5:00
12. Requirements Classification Schema
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4:00
13. Requirements and Designs
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4:00
14. The Requirements and Design Cycle
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11:00
15. Exercise: Stakeholders, Requirements and Designs
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2:00
16. Introduction to Business Analysis
Business Analysis Planning and Monitoring (IIBA - ECBA)
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4:00
1. Section Overview
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9:00
2. Overview of Business Anlysis Planning and Monitoring
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6:00
3. Business Analysis Planning and Monitoring and the Business Analysis Core Concept
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10:00
4. Exercise: Understanding Business Analysis Planning and Monitoring
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10:00
5. Plan Business Analysis Approach: Inputs and Elements
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7:00
6. Plan Business Analysis Approach: Guidelines and Techniques
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3:00
7. Plan Business Analysis Approach: Stakeholders and Output
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10:00
8. Exercise: Planning the Business Analysis Approach
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5:00
9. Plan Stakeholder Engagement: Inputs and Elements
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5:00
10. Plan Stakeholder Engagement: Guidelines & Techniques
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5:00
11. Plan Stakeholder Engagement: Stakeholders & Outputs
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9:00
12. Exercise: Planning Stakeholder Engagement
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7:00
13. Plan Business Analysis Governance: Inputs and Elements
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3:00
14. Plan Business Analysis Governance: Guidelines and Techniques
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2:00
15. Plan Business Analysis Governance: Stakeholders and Outputs
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7:00
16. Exercise: Planning Business Analysis Governance
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8:00
17. Plan Information Management: Inputs and Elements
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4:00
18. Plan Information Management: Guidelines & Techniques
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2:00
19. Plan Information Management: Stakeholders & Outputs
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9:00
20. Exercise: Planning BA Information Management
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8:00
21. Performance Improvements: Inputs and Elements
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5:00
22. Performance Improvements: Guidelines and Techniques
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3:00
23. Performance Improvements: Stakeholders and Outputs
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9:00
24. Exercise: Identifying Business Analysis Performance Improvements
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3:00
25. Business Analysis Planning and Monitoring
Business Analysis Elicitation and Collaboration (IIBA -ECBA)
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3:00
1. Section Overview
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10:00
2. Overview of Elicitation and Collaboration
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8:00
3. Core Concepts and the Business Analyst's Role
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11:00
4. Exercise: Understand Elicitation and Collaboration
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10:00
5. Prepare for Elicitation: Inputs and Elements
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5:00
6. Prepare for Elicitation: Guidelines and Techniques
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3:00
7. Prepare for Elicitation: Stakeholders and Outputs
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12:00
8. Exercise: Preparing for Elicitation
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5:00
9. Conduct Elicitation: Inputs and Elements
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7:00
10. Conduct Elicitation: Guidelines and Techniques
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4:00
11. Conduct Elicitation: Stakeholders and Outputs
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8:00
12. Exercise: Conducting Elicitation
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3:00
13. Confirm Elicitation Results: Inputs and Elements
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5:00
14. Confirm Elicitation Results: Guidelines and Techniques
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3:00
15. Confirm Elicitation Results: Stakeholders and Outputs
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11:00
16. Exercise: Confirming Elicitation Results
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10:00
17. Communicating BA Information: Inputs and Elements
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3:00
18. Communicating BA Information: Guidelines and Techniques
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4:00
19. Communicating BA Information: Stakeholders and Outputs
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10:00
20. Exercise: Communicating BA Information
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9:00
21. Stakeholder Collaboration: Inputs and Elements
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8:00
22. Stakeholder Collaboration: Guidelines and Techniques
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4:00
23. Stakeholder Collaboration: Stakeholders and Outputs
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13:00
24. Exercise: Managing Stakeholder Collaboration
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3:00
25. Business Analysis Elicitation and Collaboration (IIBA -ECBA)
Business Analysis and Requirements Life Cycle Management
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3:00
1. Section Overview
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7:00
2. Requirements Life Cycle Management
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4:00
3. Requirements Management and the BACCM (TM)
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1:00
4. Requirements Life Cycle Management Input/Output Diagram
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10:00
5. Exercise - Understanding Requirements Management
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4:00
6. Requirements and Traceability
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7:00
7. Trace Requirements - Inputs and Elements
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6:00
8. Trace Requirements - Guidelines and Techniques
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4:00
9. Trace Requirements - Stakeholders and Outputs
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10:00
10. Exercise - Trace Requirements
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6:00
11. Maintain Requirements - Elements and Guidelines
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6:00
12. Maintain Requirements - Techniques and Stakeholders
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7:00
13. Prioritise Requirements - Inputs and Elements
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5:00
14. Prioritise Requirements - Guidelines and Techniques
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4:00
15. Prioritise Requirements - Stakeholders and Outputs
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8:00
16. Exercise - Maintain and Prioritize Requirements
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5:00
17. Assess Requirements Changes - Inputs and Elements
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6:00
18. Assess Requirements Changes - Guidelines and Techniques
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4:00
19. Assess Requirements Changes - Stakeholders and Outputs
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6:00
20. Approve Requirements - Inputs and Elements
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6:00
21. Approve Requirements - Guidelines and Techniques
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10:00
22. Exercise - Assess and Approve Requirements
Business Analysis and Strategy Analysis (IIBA - ECBA)
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3:00
1. Section Overview
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6:00
2. Introduction to Strategy Analysis
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5:00
3. Strategy Analysis and the BACCM (TM)
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11:00
4. Exercise: Understanding Strategy Analysis
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9:00
5. Analyze Current State: Inputs and Elements
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5:00
6. Analyse Current State: Guidelines and Techniques
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4:00
7. Analyze Current State: Stakeholders and Outputs
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8:00
8. Define Future State: Inputs and Elements
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3:00
9. Define Future State: Guidelines and Techniques
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4:00
10. Define Future State: Stakeholders and Outputs
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12:00
11. Exercise: Define Current and Future States
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5:00
12. Assess Risks: Inputs and Elements
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3:00
13. Assess Risks: Guidelines and Techniques
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3:00
14. Assess Risks: Stakeholders and Outputs
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10:00
15. Exercise: Performing a Risk Assessment
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6:00
16. Define Change Strategy: Inputs and Elements
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3:00
17. Define Change Strategy: Guidelines and Techniques
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3:00
18. Define Change Strategy: Stakeholders and Output
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5:00
19. Exercise: Developing a Change Strategy
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3:00
20. Business Analysis and Strategy Analysis
Requirements Analysis and Design Definition (IIBA - ECBA)
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3:00
1. Section Overview
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7:00
2. Overview of RADD
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5:00
3. RADD and the BACCM (TM)
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11:00
4. Exercise: Understanding RADD
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8:00
5. Specify and Model Requirements: Inputs and Elements
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9:00
6. Requirements Modeling: Guidelines and Tools
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8:00
7. Exercise: Defining Requirements
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5:00
8. Verify Requirements: Inputs and Elements
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2:00
9. Verify Requirements: Tools and Techniques
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9:00
10. Exercise: Verifying Requirements
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4:00
11. Validate Requirements: Inputs and Elements
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5:00
12. Validate Requirements: Guidelines and Techniques
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7:00
13. Exercise: Validating Requirements
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2:00
14. Requirements Analysis and Design Definition (RADD)
Requirements Architecture and Design Options (IIBA - ECBA)
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2:00
1. Section Overview
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8:00
2. Requirements Architecture Overview
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7:00
3. Define Requirements Architecture: Inputs and Elements
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3:00
4. Define Requirements Architecture: Techniques
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13:00
5. Exercise: Defining the Requirements Architecture
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6:00
6. Define Design Options: Inputs and Elements
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5:00
7. Define Design Options: Guidelines and Techniques
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3:00
8. Define Design Options: Stakeholders and Outputs
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11:00
9. Exercise: Defining Design Options
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9:00
10. Analyze Potential Value: Inputs and Elements
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7:00
11. Analyze Potential Value: Guidelines and Techniques
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2:00
12. Recommend Solution: Elements and Outputs
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11:00
13. Exercise: Creating RADD's Final Output
Business Analysis and Solution Evaluation (IIBA - ECBA)
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1:00
1. Section Overview
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7:00
2. Overview of Solution Evaluation
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3:00
3. Solution Evaluation and the BACCM TM
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13:00
4. Exercise: Understanding Solution Evaluation
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8:00
5. Measure Solution Performance: Inputs and Elements
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5:00
6. Measure Solution Performance: Guidelines and Techniques
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7:00
7. Analyze Performance Measures: Inputs and Elements
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5:00
8. Analyze Performance Measures: Stakeholders
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14:00
9. Exercise: Assessing Solution Performance
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4:00
10. Solution Limitations: Elements and Guidelines
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5:00
11. Solution Limitations: Techniques and Stakeholders
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8:00
12. Enterprise Limitations: Inputs and Elements
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6:00
13. Enterprise Limitations: Techniques and Stakeholders
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12:00
14. Exercise: Assessing Limitations
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6:00
15. Recommend Actions: Elements
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4:00
16. Recommend Actions: Guidelines and Techniques
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11:00
17. Exercise: Increasing Solution Value
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2:00
18. Business Analysis and Solution Evaluation (IIBA - ECBA)
Analytical Techniques for Business Analysis (IIBA - ECBA)
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3:00
1. Section Overview
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7:00
2. Benchmarking and Market Analysis
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9:00
3. Document Analysis
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9:00
4. Scope Modeling
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6:00
5. State Modelling
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8:00
6. Exercise: Scoping and Planning Tools
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12:00
7. Process Modeling
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19:00
8. Process Analysis
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8:00
9. Organizational Modeling
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6:00
10. Interface Analysis
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7:00
11. Data Flow Diagrams
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8:00
12. Data Mining
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7:00
13. Data Modeling
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8:00
14. Prototyping
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17:00
15. Exercise: Business Analysis Models
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11:00
16. Risk Analysis and Management
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10:00
17. Financial Analysis
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5:00
18. Root Cause Analysis
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6:00
19. SWOT Analysis
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12:00
20. Decision Modelling and Decision Analysis
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11:00
21. Exercise: Decision-making Analysis Tools
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3:00
22. Analytical Techniques for Business Analysis (IIBA - ECBA)
Activities and Tools Used for Business (IIBA - ECBA)
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2:00
1. Section Overview
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11:00
2. Brainstorming and Mind Mapping
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19:00
3. Focus Groups and Workshops
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8:00
4. Surveys and Questionnaires
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13:00
5. Interviews and Observation I
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9:00
6. Interviews and Observation II
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10:00
7. Lessons Learned and Collaborative Games
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15:00
8. Exercise: Group Activities in Knowledge Sharing
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8:00
9. Estimation
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5:00
10. Prioritization
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16:00
11. Reviews and Item Tracking
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3:00
12. Vendor Assessment
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9:00
13. Exercise: Techniques to Support Decision Making
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10:00
14. Stakeholder List, Map, and Personas
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6:00
15. Backlog Management
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6:00
16. Balanced Scorecard
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3:00
17. Roles and Permissions Matrix
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7:00
18. Business Model Canvas
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7:00
19. Functional Decomposition
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9:00
20. Exercise: Using Business Analysis Tools
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2:00
21. Activities and Tools Used for Business (IIBA - ECBA)
Documentation Used for Business Analysis (IIBA - ECBA)
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2:00
1. Section Overview
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10:00
2. Glossary and Data Dictionary
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4:00
3. Concept Modelling
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8:00
4. Business Rules Analysis
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7:00
5. Exercise: Understanding Glossaries and Rules
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6:00
6. Business Cases
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9:00
7. Business Capability Analysis
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7:00
8. Use Cases and Scenarios
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6:00
9. Sequence Diagrams
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5:00
10. User Stories
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10:00
11. Exercise: Understanding Business and Use Cases
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9:00
12. Metrics and Key Performance Indicators (KPIs)
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6:00
13. Acceptance and Evaluation Criteria
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9:00
14. Nonfunctional Requirements Analysis
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8:00
15. Exercise: Understanding Metrics and Criteria
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2:00
16. Documentation and Criteria Used for Business Analysis
Business Analysis Competencies: Personal Skills (IIBA-ECBA)
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2:00
1. Section Overview
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12:00
2. Creative and Visual Thinking
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7:00
3. Conceptual and Systems Thinking
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7:00
4. Decision Making and Problem Solving
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15:00
5. Exercise: Analytical Thinking Core Competencies
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9:00
6. Teamwork, Facilitation, and Teaching
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6:00
7. Leadership and Negotiation Skills
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13:00
8. Exercise: Interaction Core Competencies
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6:00
9. Communication Skills Overview
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4:00
10. Verbal Communication
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7:00
11. Nonverbal Communication
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4:00
12. Written Communication
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5:00
13. Effective Listening Skills
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17:00
14. Exercise: Communication Core Competencies
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2:00
15. Business Analysis Competencies: Personal Skills
Business Analysis Competencies: Professional Effectiveness
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2:00
1. Section Overview
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7:00
2. Ethical Behaviour
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6:00
3. Personal Accountability
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8:00
4. Trustworthiness
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5:00
5. Adaptability
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7:00
6. Organization and Time Management
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20:00
7. Exercise: Behavioural Core Competencies
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4:00
8. Business Acumen
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6:00
9. Industry Knowledge
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6:00
10. Organization, Methodology, and Solution Knowledge
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11:00
11. Exercise: Business Knowledge Competencies
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2:00
12. Office Productivity Tools and Technology
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4:00
13. Business Analysis Tools and Technology
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4:00
14. Communication Tools and Technology
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11:00
15. Exercise: Using BA Tools and Technologies
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2:00
16. Business Analysis Competencies: Professional Effectiveness
Business Analysis Perspectives (IIBA - ECBA)
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3:00
1. Section Overview
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10:00
2. Overview of the Agile Perspective
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5:00
3. Agile and Business Analysis
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12:00
4. Agile: Approaches, Techniques, and Competencies
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12:00
5. Exercise: Understanding the Agile Perspective
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9:00
6. Overview of the Business Intelligence Perspective
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12:00
7. Business Intelligence and the Business Analyst
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11:00
8. Exercise: Understanding the BI Perspective
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10:00
9. IT Initiatives and the Business Analyst
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10:00
10. Change in the Information Technology Context
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3:00
11. Information Technology Methodologies
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13:00
12. Exercise: Understanding the IT Perspective
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7:00
13. Overview of Business Architecture
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10:00
14. Business Architecture and the Business Analyst
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6:00
15. Business Architecture Techniques
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9:00
16. Exercise: Understanding Business Architecture
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7:00
17. Business Process Management Overview
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11:00
18. BPM and the Business Analyst
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8:00
19. BPM Frameworks, Methodologies, and Techniques
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9:00
20. Exercise: Understanding Business Process Management
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3:00
21. Business Analysis Perspectives
About ECBA: Entry Certificate in Business Analysis Certification Video Training Course
ECBA: Entry Certificate in Business Analysis certification video training course by prepaway along with practice test questions and answers, study guide and exam dumps provides the ultimate training package to help you pass.
Ace the ECBA Exam: Proven Training Course & Core Business Analysis Essentials
Course Overview
This course is designed to prepare you for the Entry Certificate in Business Analysis (ECBA) exam. You will gain the knowledge and skills required to understand core business analysis principles. The course balances theory with practice. You will work through practice tests, examples, and exercises to ensure you are ready for the exam.
The course introduces the Business Analysis Body of Knowledge (BABOK). You will explore the essential concepts, tasks, and techniques that every business analyst should know. The training ensures that you can apply business analysis principles effectively in real-world scenarios.
By the end of the course, you will have both the knowledge and confidence to pass the ECBA exam. You will also develop foundational skills to contribute to business analysis projects in your organization.
Course Description
This course covers all aspects of the ECBA exam. You will learn about business analysis planning, stakeholder engagement, requirements elicitation, analysis, and solution evaluation. The course emphasizes practical exercises to reinforce learning.
You will learn to identify business needs and determine solutions to address them. The course helps you understand the lifecycle of requirements from planning through implementation. You will also gain skills in documentation, modeling, and communication, which are crucial for business analysts.
Practical examples are included throughout the course. These examples help you connect theory with real-world situations. Practice tests simulate the exam environment to improve your readiness.
Learning Objectives
You will understand the key tasks, techniques, and competencies required for entry-level business analysis. You will gain confidence in identifying requirements, engaging stakeholders, and analyzing information effectively. The course equips you with tools to perform your role in business analysis projects successfully.
You will develop the ability to communicate clearly with stakeholders. You will also learn how to document requirements accurately and ensure they meet organizational goals. The course helps you understand different modeling techniques used in business analysis.
By completing this course, you will be prepared to tackle all areas of the ECBA exam. You will have the skills to support project teams and contribute to successful outcomes.
Who This Course Is For
This course is ideal for aspiring business analysts, project coordinators, or anyone seeking foundational business analysis knowledge. It is suitable for professionals looking to transition into business analysis roles.
Students who are new to business analysis will benefit from the structured approach of this course. Experienced professionals seeking certification will also find value in the practice exams and detailed explanations of concepts.
The course provides guidance for individuals aiming to improve their analytical and documentation skills. It also helps those who want to understand stakeholder needs and provide actionable solutions.
Course Requirements
No prior business analysis experience is required. A basic understanding of business operations or project work is helpful but not mandatory.
Participants should have access to a computer and the internet for practice tests and course materials. Willingness to engage in exercises and self-assessment will maximize learning outcomes.
This course requires dedication to complete exercises and review practice tests. Consistent practice ensures readiness for the ECBA exam and practical application of skills.
Understanding Business Analysis
Business analysis is the practice of identifying business needs and determining solutions to business problems. Solutions may include software, process improvements, or organizational change.
Business analysts bridge the gap between stakeholders and project teams. They ensure that business requirements are understood and implemented correctly. This role requires analytical thinking, problem-solving, and strong communication skills.
Core Concepts in Business Analysis
Business analysis involves tasks such as requirements elicitation, documentation, and validation. Analysts use techniques to understand and model business processes.
Stakeholder analysis is key to understanding who will be affected by solutions. Business analysts also focus on aligning solutions with organizational goals.
Techniques such as process modeling, use case analysis, and data modeling are essential. These methods help analysts represent requirements clearly and ensure solutions meet business needs.
The Role of the ECBA Certification
ECBA certification validates your knowledge of business analysis fundamentals. It demonstrates commitment to the profession and readiness to contribute to projects.
The certification helps you stand out in the job market. Employers recognize ECBA as a standard for entry-level business analysts. It provides a foundation for more advanced certifications in business analysis.
Achieving ECBA certification boosts confidence. It ensures you understand key concepts and can apply them effectively in professional environments.
Introduction to BABOK Knowledge Areas
The Business Analysis Body of Knowledge (BABOK) is the foundation of the ECBA exam. It defines the tasks, techniques, and competencies needed by business analysts. Understanding BABOK is essential for passing the ECBA exam and performing well in real-world projects.
BABOK is divided into six knowledge areas, each focusing on a specific aspect of business analysis. These knowledge areas provide a structured approach to managing business requirements, stakeholders, and solutions. Mastering these areas is crucial for exam success and career readiness.
The six knowledge areas include business analysis planning and monitoring, elicitation and collaboration, requirements life cycle management, strategy analysis, requirements analysis and design definition, and solution evaluation. Each area has tasks, inputs, outputs, and techniques that you need to understand.
Business Analysis Planning and Monitoring Overview
Business analysis planning involves defining the approach and activities needed for business analysis tasks. Planning ensures that efforts are organized, efficient, and aligned with project goals. Monitoring ensures that the planned activities are executed as expected.
The purpose of planning is to clarify what needs to be done, who is responsible, and how success will be measured. Analysts create plans for requirements management, stakeholder engagement, and solution assessment. Monitoring helps track progress and identify issues early.
Effective planning reduces project risks. Without a plan, business analysis activities may be inconsistent, incomplete, or misaligned with organizational objectives. Planning ensures that all stakeholders understand expectations and deliverables.
Key Planning Tasks
One critical task in planning is defining business analysis approach. Analysts decide whether to use a predictive approach, an adaptive approach, or a combination. The chosen approach depends on project complexity, uncertainty, and stakeholder preferences.
Another important task is planning stakeholder engagement. Analysts identify who the stakeholders are, their roles, and how to involve them effectively. Understanding stakeholder influence and interest helps prioritize communication and engagement strategies.
Business analysts also plan requirements management. This includes deciding how requirements will be documented, reviewed, and maintained throughout the project lifecycle. Proper requirements management ensures that requirements remain accurate and relevant.
Planning for solution evaluation is part of the process. Analysts determine how they will assess the solution’s performance against business needs. This task ensures that solutions deliver expected value.
Monitoring Business Analysis Work
Monitoring involves tracking the progress of planned activities. Analysts ensure that work is completed on time and meets quality standards. Monitoring also helps identify gaps or risks early in the process.
Key monitoring activities include reviewing completed work, comparing it against plans, and adjusting tasks as needed. Analysts communicate progress to stakeholders to ensure alignment and transparency.
Monitoring allows analysts to respond to changes in project scope, resources, or stakeholder needs. Continuous monitoring improves the likelihood of project success and ensures that requirements are properly managed.
Stakeholder Engagement Overview
Stakeholders are individuals or groups affected by a solution or who can influence it. Engaging stakeholders effectively is critical for successful business analysis. Poor stakeholder engagement can lead to misaligned requirements, resistance, or project failure.
Stakeholder engagement involves identifying stakeholders, understanding their needs, and communicating effectively. Analysts must build trust, manage expectations, and facilitate collaboration among diverse groups.
Stakeholders can include business users, customers, project managers, sponsors, and subject matter experts. Each stakeholder group has unique interests, influence, and communication preferences. Analysts must adapt engagement strategies accordingly.
Stakeholder Analysis
Stakeholder analysis is the process of identifying stakeholders and understanding their influence and needs. Analysts classify stakeholders based on their level of interest, influence, and potential impact on the project.
Stakeholder analysis helps prioritize engagement activities. High-influence stakeholders may require frequent communication and involvement in decision-making. Low-influence stakeholders may require updates at key milestones.
Analysts also assess stakeholder expectations and concerns. Understanding these elements ensures that solutions meet business needs and that stakeholders are supportive throughout the project.
Communication with Stakeholders
Effective communication is the cornerstone of stakeholder engagement. Analysts must convey information clearly and concisely. They must also listen actively to understand stakeholder perspectives.
Communication plans define what information will be shared, how often, and through which channels. Regular communication ensures stakeholders remain informed, engaged, and aligned with project objectives.
Analysts use techniques such as interviews, workshops, surveys, and observation to gather information from stakeholders. Each method has advantages depending on the type of information needed and the stakeholder group involved.
Requirements Elicitation
Elicitation is the process of discovering, gathering, and documenting requirements from stakeholders. It is a core task in business analysis and is closely linked to stakeholder engagement.
Elicitation techniques include interviews, focus groups, workshops, document analysis, and prototyping. Each technique helps analysts uncover needs, constraints, and expectations.
During elicitation, analysts must ensure that stakeholders understand the purpose and context of questions. Clear and structured elicitation prevents misunderstandings and incomplete requirements.
Collaboration Techniques
Collaboration is essential for ensuring that all stakeholders contribute effectively. Analysts facilitate discussions, mediate conflicts, and ensure that all voices are heard.
Techniques for collaboration include brainstorming, facilitated workshops, and joint application development sessions. These methods encourage creative problem-solving and consensus building.
Collaboration also involves continuous engagement. Analysts must provide feedback to stakeholders on how their input is used. This transparency builds trust and encourages ongoing participation.
Planning Requirements Activities
Planning requirements activities involves determining how requirements will be elicited, documented, validated, and managed. This planning ensures consistency and alignment throughout the project.
Analysts define templates, standards, and review processes. They determine how to handle changes to requirements and how to maintain traceability. Traceability ensures that all requirements are linked to business objectives.
Requirements planning also addresses priorities. Analysts work with stakeholders to identify critical requirements and manage expectations for non-essential needs. Prioritization helps focus efforts on delivering maximum value.
Techniques for Engaging Stakeholders
Engaging stakeholders effectively requires a range of techniques. Active listening, empathy, and negotiation are critical skills. Analysts must adapt their approach to different personalities and organizational cultures.
Visualization techniques such as process diagrams, mockups, and prototypes help stakeholders understand requirements. Visuals make abstract concepts concrete and facilitate agreement.
Regular feedback loops help identify misunderstandings early. Analysts encourage stakeholders to review and validate requirements to ensure accuracy and completeness.
Managing Stakeholder Expectations
Managing expectations involves clearly communicating what will be delivered, when, and how it aligns with business objectives. Mismanaged expectations can lead to dissatisfaction and conflict.
Analysts set realistic goals and communicate potential risks. They use status reports, meetings, and dashboards to keep stakeholders informed. Transparency and honesty are key to maintaining trust.
Expectation management also involves negotiation. Analysts help stakeholders prioritize needs and make trade-offs when resources or time are limited. Effective negotiation ensures alignment and project success.
Challenges in Stakeholder Engagement
Stakeholder engagement is not without challenges. Conflicting interests, unclear roles, and communication gaps can create obstacles. Analysts must navigate these challenges carefully.
Resistance to change is common. Analysts address resistance by explaining benefits, involving stakeholders early, and demonstrating quick wins. Building strong relationships mitigates resistance and fosters collaboration.
Analysts also manage cultural differences, power dynamics, and varying levels of expertise. Understanding organizational context is essential for effective engagement.
Practical Exercises for Stakeholder Engagement
Practicing stakeholder engagement helps prepare for real-world scenarios. Role-playing exercises simulate interactions with stakeholders, allowing analysts to practice communication, negotiation, and facilitation skills.
Case studies provide opportunities to analyze complex stakeholder situations. Analysts identify key stakeholders, plan engagement strategies, and evaluate outcomes.
Simulated workshops help analysts practice elicitation and collaboration techniques. These exercises reinforce learning and build confidence for both exams and professional practice.
Summary of Business Analysis Planning and Stakeholder Engagement
Business analysis planning and stakeholder engagement are critical knowledge areas for the ECBA exam. Planning ensures that business analysis activities are structured and efficient. Monitoring ensures work stays on track and meets quality standards.
Stakeholder engagement ensures that requirements reflect real needs and that stakeholders support solutions. Analysts must use a combination of analysis, communication, and collaboration skills to succeed.
Mastering these areas builds a solid foundation for more advanced business analysis tasks. It also increases the likelihood of exam success and professional effectiveness.
Introduction to Requirements
Requirements form the foundation of business analysis. They define what a solution must accomplish to meet business needs. Understanding requirements and managing them effectively is critical for project success.
Requirements are not just lists of features. They include business requirements, stakeholder requirements, solution requirements, and transition requirements. Each type of requirement has a distinct purpose and audience.
The ECBA exam tests your ability to identify, document, analyze, and manage requirements. Mastery of these skills ensures both exam readiness and professional effectiveness.
Business Requirements
Business requirements describe the high-level goals and objectives of an organization. They define why a project exists and what it aims to achieve. Business requirements are typically strategic and align with organizational objectives.
Analysts work with stakeholders to identify business requirements through interviews, workshops, and document analysis. Clear business requirements guide all downstream activities, including solution design and implementation.
Business requirements must be measurable and achievable. Ambiguous or incomplete business requirements increase project risk and can lead to misalignment between solutions and organizational goals.
Stakeholder Requirements
Stakeholder requirements describe the needs of specific stakeholders or stakeholder groups. These requirements explain what stakeholders expect from the solution.
Capturing stakeholder requirements involves understanding different perspectives. Each stakeholder may have unique priorities, concerns, and expectations. Analysts must reconcile conflicts and ensure clarity.
Stakeholder requirements must be traceable to business requirements. This traceability ensures that all stakeholder needs contribute to achieving the organization’s strategic goals.
Solution Requirements
Solution requirements define the characteristics of the solution itself. They specify what the solution must do to meet stakeholder and business requirements. Solution requirements include functional and non-functional requirements.
Functional requirements describe specific behaviors, features, or functions. Non-functional requirements define system qualities such as performance, security, and usability.
Accurate solution requirements prevent miscommunication between business analysts, developers, and testers. They provide the foundation for designing, building, and validating solutions.
Transition Requirements
Transition requirements describe conditions needed to move from the current state to the desired future state. These include data migration, training, process changes, and system conversion.
Transition requirements are temporary but critical. Ignoring them can result in implementation failures or user adoption challenges. Analysts must document and monitor transition requirements alongside other requirement types.
Elicitation Overview
Elicitation is the process of discovering and gathering requirements from stakeholders and other sources. Effective elicitation ensures that requirements reflect real needs and project objectives.
Elicitation is both an art and a science. Analysts must combine technical skills with interpersonal abilities to ask the right questions and understand stakeholder perspectives.
The ECBA exam emphasizes elicitation techniques, approaches, and best practices. Understanding these elements improves both exam performance and workplace effectiveness.
Elicitation Techniques
Interviews are a primary technique for eliciting requirements. Analysts prepare questions in advance, engage stakeholders, and clarify responses. Open-ended questions help uncover detailed information.
Workshops facilitate group discussions and collaboration. Facilitated workshops allow multiple stakeholders to contribute simultaneously, encouraging consensus and idea generation.
Observation allows analysts to study current processes and behaviors. By watching how work is performed, analysts gain insights that stakeholders may not articulate explicitly.
Document analysis involves reviewing existing documentation, reports, and system specifications. Analysts identify gaps, inconsistencies, or outdated information that impacts requirements.
Prototyping creates visual or functional representations of solutions. Prototypes help stakeholders understand possibilities, provide feedback, and validate requirements before development.
Preparing for Elicitation
Preparation is critical for successful elicitation. Analysts define objectives, select techniques, and identify stakeholders. Preparation ensures that sessions are focused, productive, and efficient.
Creating a structured agenda helps manage time and expectations. Analysts also gather existing materials, review past requirements, and anticipate challenges that may arise during elicitation.
Building rapport with stakeholders before elicitation increases participation and trust. Stakeholders are more likely to share candid insights when they feel valued and understood.
Conducting Elicitation
During elicitation, analysts guide discussions to uncover needs, constraints, and preferences. Active listening and questioning skills are essential. Analysts must clarify ambiguous responses and confirm understanding.
Analysts document findings in real-time to prevent loss of information. Recording sessions, taking notes, or using collaborative tools ensures that all insights are captured accurately.
Flexibility is essential. Analysts must adapt to stakeholder dynamics, respond to unexpected questions, and manage conflicts constructively. Effective facilitation keeps the session productive and on track.
Validating Requirements
Validation ensures that requirements accurately reflect stakeholder needs and business objectives. Analysts review requirements with stakeholders, clarify misunderstandings, and confirm alignment.
Validation involves checking completeness, consistency, feasibility, and clarity. Analysts identify missing or conflicting requirements and resolve issues before moving forward.
Validation also includes ensuring that requirements are testable. Unclear or unmeasurable requirements create challenges during solution implementation and verification.
Documenting Requirements
Documentation is a key responsibility of business analysts. Clear, concise, and structured documentation ensures that requirements are understandable and actionable.
Common documentation formats include use cases, user stories, process models, and requirements specifications. The choice of format depends on project methodology, complexity, and stakeholder preferences.
Requirements documentation should be accessible to all relevant stakeholders. Analysts maintain a central repository to ensure that information is current and traceable throughout the project lifecycle.
Requirements Modeling
Modeling techniques help visualize requirements and processes. Models support understanding, communication, and analysis. Common techniques include process flows, data models, entity-relationship diagrams, and state diagrams.
Process models illustrate how business activities are performed. They highlight dependencies, inputs, outputs, and stakeholders involved. Process modeling helps identify inefficiencies and improvement opportunities.
Data models describe how information is structured and related. Analysts use data models to ensure that system design aligns with business requirements and data quality standards.
State diagrams show system behavior under various conditions. They illustrate how the solution responds to events and transitions between states.
Requirements Traceability
Traceability links requirements to business objectives, stakeholders, and solution components. Traceability ensures that all requirements contribute to project goals and can be verified during implementation.
Analysts maintain traceability matrices to map relationships between requirements. Traceability supports impact analysis when changes occur and ensures alignment throughout the project lifecycle.
Traceability also supports quality assurance and regulatory compliance. It provides a clear audit trail for decision-making and solution validation.
Managing Requirements Changes
Requirements change over time due to evolving business needs, regulatory changes, or project discoveries. Analysts manage changes systematically to maintain alignment and prevent scope creep.
Change management involves assessing the impact of proposed changes, obtaining approvals, and updating documentation. Analysts communicate changes to stakeholders and ensure that updates are reflected across all artifacts.
Effective change management reduces project risk, improves stakeholder satisfaction, and maintains project focus. It ensures that solutions continue to deliver intended business value.
Requirements Prioritization
Prioritization helps focus efforts on the most critical requirements. Analysts work with stakeholders to rank requirements based on business value, risk, cost, and feasibility.
Prioritization techniques include MoSCoW (Must have, Should have, Could have, Won’t have), weighted scoring, and ranking exercises. Prioritization ensures that resources are allocated effectively and that high-value requirements are delivered first.
Analysts must balance conflicting priorities and negotiate trade-offs. Effective prioritization improves project outcomes and stakeholder satisfaction.
Managing Requirements Repositories
A requirements repository centralizes all project requirements. Analysts use repositories to store, organize, and maintain requirements artifacts. Centralization ensures accessibility, consistency, and version control.
Repositories also support collaboration. Stakeholders and team members can access up-to-date information, review changes, and provide feedback efficiently.
Maintaining a repository involves regular updates, version tracking, and quality control. Analysts ensure that the repository reflects current requirements and supports traceability.
Ensuring Quality in Requirements
Requirements quality is essential for successful solutions. Analysts evaluate requirements for clarity, completeness, consistency, and testability. High-quality requirements reduce errors, rework, and project risk.
Peer reviews, inspections, and validation workshops are techniques used to ensure requirements quality. Continuous quality checks maintain confidence in the accuracy and usability of requirements.
Summary of Requirements Elicitation and Life Cycle Management
Requirements elicitation, documentation, and life cycle management are central to business analysis. They ensure that solutions meet real business needs and stakeholder expectations.
Effective elicitation combines technical knowledge with interpersonal skills. Documentation and modeling provide clarity and structure. Traceability, change management, and prioritization ensure requirements remain aligned with objectives.
Mastering these skills prepares you for the ECBA exam and equips you to contribute meaningfully to business analysis projects. Analysts who manage requirements effectively increase the likelihood of project success, stakeholder satisfaction, and organizational value.
Introduction to Strategy Analysis
Strategy analysis is the practice of identifying business needs and determining the best solutions to achieve organizational goals. It bridges the gap between business objectives and actionable projects.
The ECBA exam evaluates your understanding of strategy analysis. It tests your ability to define the current state, identify desired outcomes, and analyze gaps to recommend appropriate solutions.
Strategy analysis ensures that business decisions align with organizational strategy. Analysts use this knowledge to define opportunities, assess risks, and determine the most valuable initiatives.
Understanding Business Needs
Business needs describe the underlying reasons for a change initiative. They are higher-level drivers for projects and solutions. Identifying business needs is the first step in strategy analysis.
Analysts gather information through stakeholder engagement, document analysis, market research, and observation. Understanding the business context helps analysts identify priorities and constraints.
Business needs may include increasing revenue, improving efficiency, reducing risk, or enhancing customer satisfaction. Clear articulation of needs ensures that solutions are relevant and valuable.
Defining Current State
Defining the current state involves analyzing existing processes, systems, and organizational structures. Analysts identify strengths, weaknesses, and areas for improvement.
Techniques for defining current state include process modeling, data analysis, surveys, and interviews. Analysts document findings to create a baseline for evaluating potential solutions.
Understanding the current state helps identify gaps, inefficiencies, and opportunities. It also supports realistic planning and solution design that addresses actual needs rather than assumptions.
Defining Future State
Future state defines the desired outcomes or conditions that the organization aims to achieve. Analysts describe what success looks like, including process improvements, system changes, and business goals.
Defining future state involves collaboration with stakeholders to ensure alignment with organizational strategy. Analysts consider feasibility, resource availability, and potential risks when envisioning the future state.
Clear articulation of future state provides a target for solution design and evaluation. It guides project planning, prioritization, and performance measurement.
Gap Analysis
Gap analysis compares the current state with the desired future state to identify gaps. These gaps represent areas where changes are needed to achieve business objectives.
Analysts assess gaps in processes, technology, skills, and organizational structures. Gap analysis helps prioritize initiatives and determine the scope of solutions.
Gap analysis also informs requirements definition. By understanding what needs to change, analysts can define actionable requirements that address identified gaps.
Assessing Risks and Constraints
Risk assessment identifies potential obstacles that may impact the success of a solution. Analysts evaluate technical, operational, financial, and regulatory risks.
Constraints include budget limitations, resource availability, and organizational policies. Understanding constraints ensures that proposed solutions are realistic and achievable.
Analysts use risk and constraint analysis to recommend solutions that balance benefits, costs, and feasibility. Proactive risk management improves project outcomes and stakeholder confidence.
Defining Solution Scope
Solution scope outlines the boundaries of what the solution will deliver. Analysts define what is included and excluded, helping manage stakeholder expectations.
Clear scope definition prevents scope creep and ensures alignment with business objectives. Analysts document scope to guide solution design, implementation, and evaluation.
Scope definition also supports prioritization. Analysts focus resources on delivering high-value requirements and avoid wasting effort on unnecessary features.
Requirements Analysis and Design Definition Overview
Requirements analysis involves refining, structuring, and validating requirements. Analysts ensure requirements are clear, complete, and feasible.
Design definition translates requirements into detailed solution specifications. Analysts work with technical teams to determine how solutions will meet business needs.
This knowledge area ensures that solutions are practical, implementable, and aligned with stakeholder expectations. ECBA candidates must understand the tasks, inputs, and techniques involved.
Analyzing Requirements
Requirement analysis involves breaking down complex needs into smaller, actionable elements. Analysts clarify ambiguities, resolve conflicts, and ensure alignment with business objectives.
Techniques include decomposition, modeling, and prioritization. Analysts verify that requirements are measurable, feasible, and testable.
Analysis also involves assessing dependencies between requirements. Understanding relationships ensures consistency and prevents gaps or duplication.
Specifying and Modeling Requirements
Analysts use modeling to visualize requirements and processes. Models communicate complex information clearly and facilitate stakeholder understanding.
Common techniques include process flows, data models, use case diagrams, and user stories. Models provide a blueprint for solution design and validation.
Specifying requirements involves documenting detailed descriptions of functionality, constraints, and performance criteria. Well-specified requirements reduce ambiguity and guide development teams.
Validating Requirements
Validation ensures that requirements reflect stakeholder needs and business objectives. Analysts review requirements with stakeholders, verify completeness, and confirm alignment.
Validation techniques include reviews, inspections, walkthroughs, and prototyping. Validation prevents misunderstandings and ensures that solutions will deliver intended value.
Defining Design Options
Design options describe potential ways to meet requirements. Analysts explore multiple alternatives to determine the most effective solution.
Options may include new systems, process improvements, organizational changes, or hybrid approaches. Analysts evaluate options based on feasibility, cost, risk, and alignment with strategy.
Decision-making tools such as cost-benefit analysis, SWOT analysis, and decision matrices support selecting the best design option.
Assessing Solution Risks
Analysts assess risks associated with each design option. Risks may include technical challenges, resource limitations, regulatory compliance, and stakeholder resistance.
Risk assessment helps prioritize options and develop mitigation strategies. Addressing risks early improves solution feasibility and reduces project delays.
Specifying Solution Requirements
Solution requirements describe how a solution will fulfill business and stakeholder needs. Analysts document functional and non-functional requirements, ensuring clarity and testability.
Requirements are linked to business objectives and stakeholder expectations. Analysts maintain traceability to ensure all requirements are addressed throughout the project lifecycle.
Specifying requirements also involves defining acceptance criteria. Acceptance criteria provide measurable standards to determine whether a requirement has been met.
Verifying and Validating Design Options
Verification ensures that proposed designs meet requirements and adhere to standards. Validation ensures that designs fulfill business needs and deliver expected outcomes.
Analysts use prototypes, simulations, and walkthroughs to test design options. Feedback from stakeholders is incorporated to refine designs and improve solution quality.
Verification and validation reduce rework and increase stakeholder confidence in the solution.
Solution Evaluation Overview
Solution evaluation determines whether a delivered solution meets business needs and delivers value. Analysts assess performance, identify gaps, and recommend improvements.
Evaluation occurs throughout the solution lifecycle, including after implementation. Continuous evaluation ensures that solutions remain effective and relevant.
Measuring Solution Performance
Analysts define metrics to measure solution performance. Metrics may include efficiency, quality, cost savings, customer satisfaction, or risk reduction.
Performance measurement provides objective evidence of solution effectiveness. Analysts use data to identify areas for improvement and validate that objectives are achieved.
Analyzing Solution Limitations
Limitations are gaps between actual performance and expected outcomes. Analysts identify causes of limitations and recommend corrective actions.
Analysis may involve reviewing user feedback, system logs, process metrics, and financial reports. Identifying limitations helps organizations optimize solutions and maximize value.
Assessing Enterprise Limitations
Enterprise limitations include constraints within the organization that affect solution success. Analysts consider factors such as culture, technology, governance, and resource availability.
Understanding enterprise limitations ensures that solutions are realistic and achievable. Analysts recommend strategies to address limitations and enhance solution adoption.
Recommending Actions to Increase Value
Analysts identify opportunities to enhance solution value. Recommendations may involve process changes, additional features, training, or technology upgrades.
Recommendations are based on analysis of performance, limitations, and enterprise context. Analysts communicate benefits and costs to stakeholders to support informed decisions.
Continuous Improvement and Feedback
Solution evaluation is an ongoing process. Analysts collect feedback from stakeholders, monitor performance, and recommend iterative improvements.
Continuous improvement ensures that solutions remain aligned with evolving business needs. Feedback loops enhance user satisfaction and optimize organizational outcomes.
Case Studies and Practical Exercises
Case studies allow analysts to practice strategy analysis, design definition, and solution evaluation. Analysts define current and future states, identify gaps, and recommend solutions.
Exercises may involve evaluating multiple design options, performing risk assessments, and developing performance metrics. These activities reinforce learning and prepare candidates for real-world application.
Simulated workshops provide opportunities to practice validation, verification, and stakeholder communication. Role-playing exercises develop interpersonal and facilitation skills.
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