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Google Professional Google Workspace Administrator Exam Dumps & Practice Test Questions

Question 1:

You are in charge of configuring and automating Google Cloud Directory Sync (GCDS) for your organization. In the configuration manager, how can you prevent large-scale deletions in your Workspace environment if there are major changes in your company's LDAP directory?

A. Perform a manual GCDS run only after testing it with a simulated sync.
B. Set limits on the number of objects to synchronize for each configuration item, both minimum and maximum.
C. Configure the tool to delete users only when prompted through the configuration manager.
D. Set a cap on the maximum number of deletions allowed per sync.

Answer: A. Perform a manual GCDS run only after testing it with a simulated sync.

Explanation:

A. Performing a manual GCDS run and testing it with a simulated sync ensures that you can review any potential changes, including deletions, before they happen in your live environment. This allows you to identify issues in a safe, controlled manner before they impact your Workspace environment. This is a crucial safeguard to prevent accidental large-scale deletions.

B. While setting limits on the number of objects might seem like a good idea, GCDS doesn’t have this specific feature to limit the number of objects for synchronization. It typically manages user synchronization based on rules, but not based on a set limit for each item.

C. The GCDS configuration manager allows you to review and manually approve actions like deletions, but it doesn’t provide a "prompt" feature for deletions only when specified. Deletions are typically handled automatically based on sync rules unless carefully controlled via testing or simulation.

D. While setting a cap on deletions is a good idea, GCDS doesn't allow you to define a cap on the maximum number of deletions directly per sync. It is better to use simulations and manual reviews to control deletions effectively.

Thus, A is the best answer because it provides a direct way to ensure that deletions (and other sync actions) are reviewed and tested before they impact your live environment.

Question 2:

Your company has acquired a new organization that does not use Google Workspace. Your company is using Google Cloud Directory Sync (GCDS) to sync your LDAP directory with Google Workspace. You need to set up another GCDS instance for the new organization, which also uses an LDAP directory. 

How should you modify your GCDS configuration to ensure a smooth integration? (Choose two.)

A. Provide administrative credentials for the new organization's LDAP directory to your existing GCDS instance.
B. Add an LDAP sync rule to your current GCDS instance to sync new users.
C. Implement exclusion rules to make sure users from the new organization aren’t suspended during synchronization.
D. Set up a new GCDS instance on a separate server to handle synchronization for the acquired organization's LDAP directory.
E. Upgrade to the multiple LDAP version of GCDS.

Answer: D. Set up a new GCDS instance on a separate server to handle synchronization for the acquired organization's LDAP directory.
E. Upgrade to the multiple LDAP version of GCDS.

Explanation:

D. Setting up a new GCDS instance on a separate server for the new organization is the best approach. This allows you to manage the synchronization of both organizations’ LDAP directories independently, avoiding potential conflicts or mistakes in configuration between the two directories. Each GCDS instance can be tailored for its respective LDAP directory.

E. Upgrading to the multiple LDAP version of GCDS allows you to manage multiple LDAP directories simultaneously from one GCDS instance. This makes the integration smoother by enabling synchronization for both organizations from a unified setup without needing separate servers for each LDAP directory.

Regarding the other options:

A. Providing administrative credentials for the new organization’s LDAP directory to your existing GCDS instance is not ideal because it may introduce complexity and potential conflicts with the configuration. It’s best to keep the new organization’s synchronization separate at first.

B. Adding an LDAP sync rule to your current GCDS instance for the new organization would mix the configurations of the two organizations, which could lead to errors or conflicts in syncing their data.

C. Implementing exclusion rules might be necessary depending on your environment, but it's not directly related to setting up a separate instance or handling the integration smoothly for the new organization. It’s a fine-tuning step, but not a primary consideration in the initial setup.

Thus, D and E are the best answers to ensure smooth integration by keeping the two LDAP directories managed independently or through a unified configuration.

Question 3

A user contacted IT regarding a Google Group they own, [email protected]. The group receives emails, but each message is also sent to the user's Gmail inbox. The user wants to reply to emails from Gmail using the group’s address rather than their personal Gmail address. What would you recommend the user do?

A. Create a new content compliance rule that matches outgoing messages from the user and configures them to send from the group address.
B. Add the group as an email address that the user can send from within Gmail, then verify the user's access.
C. Add the user’s Gmail account as a delegate to the group’s inbox to toggle between accounts and send emails on behalf of the group.
D. Set the group address as the default sender in the group’s posting policies.

Answer: B

Explanation:
The situation involves a user wanting to send emails from a Google Group address rather than their personal Gmail address. To achieve this, the most appropriate solution is to add the group address as a sending address within Gmail. This allows the user to reply to emails using the group’s address directly from their Gmail inbox.

B. Add the group as an email address that the user can send from within Gmail, then verify the user's access – This is the correct approach. By adding the group's email address to the user's Gmail settings, they will be able to select the group address as the "from" address when replying to or composing emails. The user will need to verify that they have access to the group email address, ensuring proper configuration and security. This solution addresses the user’s goal and fits the Gmail environment.

Now, let’s evaluate the other options:

A. Create a new content compliance rule that matches outgoing messages from the user and configures them to send from the group address – Content compliance rules are typically used to manage how emails are processed within an organization, but they don’t directly affect how a user replies to emails from specific addresses. These rules are more for enforcing policies, not for user-facing configurations like the "reply-from" email address. This would not solve the user’s request.

C. Add the user’s Gmail account as a delegate to the group’s inbox to toggle between accounts and send emails on behalf of the group – This solution would allow the user to manage the group’s inbox, but it’s not the most efficient or straightforward method for replying from the group’s address. Delegation is typically used for managing and responding to emails in another account, but the user may not need full inbox access and instead just needs to send emails from the group address.

D. Set the group address as the default sender in the group’s posting policies – The posting policies of a Google Group define how emails are received and managed by the group, not how a user replies to messages using the group’s address. Changing posting policies would not affect the user’s ability to reply to messages from Gmail using the group’s address. The user needs to configure their Gmail settings for sending emails from the group address, not modify the group's posting policies.

Thus, the best solution is B, which involves adding the group email as a sending address in Gmail, allowing the user to reply from the group address directly.

Question 4

Your organization recently deployed Google Workspace. The security team has raised concerns about unauthorized add-ons being used by many users, which could result in data exfiltration. The admin team wants to immediately block all add-on access to Workspace data and prevent new add-ons from being installed while still allowing users to sign in to third-party websites with their Workspace accounts. 

What should you do?

A. Modify your Marketplace settings to block users from installing any app from the Marketplace.
B. Set all API services to "restricted access" and ensure that all connected apps have limited access.
C. Remove all client IDs and scopes from the domain-wide delegation API client list.
D. Block access for each connected app.

Answer: A

Explanation:
In this case, the goal is to block unauthorized add-ons from being installed while still allowing users to sign in to third-party websites with their Google Workspace accounts. The key requirement is to stop the installation of new add-ons but still maintain user access for sign-ins to third-party applications.

A. Modify your Marketplace settings to block users from installing any app from the Marketplace – This is the correct solution. The Google Workspace Marketplace is where users can install apps and add-ons. By modifying the Marketplace settings, administrators can prevent users from installing new add-ons, which directly addresses the concern about unauthorized apps. This will restrict the installation of apps while not affecting the ability to sign in to external services, as the sign-in capability is separate from add-on installation.

Let’s evaluate the other options:

B. Set all API services to "restricted access" and ensure that all connected apps have limited access – While this might limit access to API services by restricting the data that connected apps can access, it doesn’t directly address the concern of blocking add-ons. The goal here is to prevent new add-ons from being installed, and this option is more related to API-level restrictions rather than Marketplace add-ons.

C. Remove all client IDs and scopes from the domain-wide delegation API client list – This action would impact the OAuth permissions for apps and services, which is useful for controlling which applications can access Google Workspace data at an API level. However, it doesn't prevent users from installing add-ons via the Google Marketplace. Removing client IDs and scopes is a more technical solution focused on OAuth configurations and doesn't directly address the issue of add-on installations.

D. Block access for each connected app – Blocking individual connected apps is an ongoing maintenance task and doesn't directly prevent new add-ons from being installed. It would require admins to manually block each app, which is not as efficient as preventing new installations altogether via Marketplace settings.

Thus, A is the most effective solution because it directly addresses the need to block new add-ons while keeping user access to third-party sign-ins intact.

Question 5:

After migrating users to Google Workspace, employees are concerned about accessing and editing their legacy Microsoft Office documents. How can you address their concerns while still using Google Workspace’s collaboration features? (Choose two.)

A. Configure Context-Aware Access policies to block access to Microsoft Office applications.
B. Demonstrate how to convert Microsoft Office documents to Google’s native file formats in Drive.
C. Show users how to use the Workspace Migrate tool.
D. Conduct training to show users how to access and edit Office files in Drive using Workspace file editors and Drive for Desktop.
E. Continue using installed Microsoft Office applications alongside Google Drive for Desktop.

Answer: B. Demonstrate how to convert Microsoft Office documents to Google’s native file formats in Drive.
D. Conduct training to show users how to access and edit Office files in Drive using Workspace file editors and Drive for Desktop.

Explanation:

B. Google Workspace provides tools like Google Drive and Google Docs that allow users to upload, store, and easily convert Microsoft Office files (Word, Excel, PowerPoint) into Google’s native formats for seamless editing and collaboration. By demonstrating this, users will understand how to migrate their files to a more integrated system within Google Workspace.

D. Google Workspace file editors (Google Docs, Sheets, and Slides) have built-in support for opening and editing Microsoft Office files without needing Office applications installed. By using Google Drive for Desktop, users can synchronize their Microsoft Office files and seamlessly open them for editing directly in Google Workspace. Training users on this feature will help them work with Office files more efficiently within the Workspace environment.

Other options:

A. Configuring Context-Aware Access policies to block access to Microsoft Office applications might not be the best option for addressing employees' concerns. Instead, enabling seamless interaction with Office files within Google Workspace is a more appropriate solution.

C. The Workspace Migrate tool is mainly used for migrating data, but it might not directly address the concern of editing and accessing legacy Office documents.

E. While continuing to use Microsoft Office applications alongside Google Drive for Desktop might be an option, it doesn’t align with fully adopting Google Workspace’s collaboration features and might create friction or redundancy in workflows.

Question 6:

Your organization's legal team has requested an MBOX file for eDiscovery, which will be shared with an external partner. The query should be run for multiple users, but the legal team does not have admin rights to Google Vault. How should you proceed with this request?

A. Create a Google Vault matter for each user and share the matters with the legal admin.
B. Create a Google Vault matter, search for the required data, and run an export for the legal department.
C. Use the Investigation Tool to search for the requested data and export it for the legal team.
D. Search for the data directly in Gmail and export it for the legal department.

Answer: B. Create a Google Vault matter, search for the required data, and run an export for the legal department.

Explanation:

B. The Google Vault matter feature allows you to create a specific search query, run it across multiple users, and export the data in formats such as MBOX, which is the requested format. Since the legal team doesn't have admin rights to Google Vault, it’s appropriate for an admin to create the matter, perform the search, and export the data for the legal team.

Other options:

A. Creating a matter for each user and sharing it with the legal admin is not necessary in this case. Instead, running a single query that includes all users' data and then exporting it is more efficient.

C. The Investigation Tool can be used for searching but isn't the most efficient tool for exporting MBOX files specifically. Using Google Vault's matter functionality is the recommended approach for this kind of eDiscovery request.

D. Searching directly in Gmail without using Google Vault would be impractical for multiple users and would not allow for the structured eDiscovery process that Vault provides, especially when exporting to MBOX format.

Thus, B is the best approach for handling the legal team's request efficiently and in compliance with eDiscovery requirements.

Question 7

Your organization is planning to deploy Google Workspace for all users, but you want to ensure minimal disruption. What steps should you take to facilitate a smooth transition for employees who are migrating from Microsoft Office to Google Workspace? (Choose two.)

A. Implement Google Workspace Migrate to move user data from Office 365 to Google Workspace.
B. Restrict users from accessing their legacy Office documents during the migration process.
C. Provide training sessions to teach users how to use Google Docs, Sheets, and Slides for their day-to-day tasks.
D. Set up a coexistence solution to allow users to continue using Microsoft Office while transitioning to Google Workspace.
E. Use Google Vault to archive Office documents before migrating to Workspace.

Answer: A, C

Explanation:
When transitioning from Microsoft Office to Google Workspace, it's crucial to minimize disruption and facilitate a smooth transition for employees. Here are the most effective steps to achieve this:

A. Implement Google Workspace Migrate to move user data from Office 365 to Google Workspace – Google Workspace Migrate is a tool designed to move data from legacy systems like Office 365 to Google Workspace. It helps in migrating emails, calendars, contacts, and other files with minimal disruption. This ensures that all user data is transferred accurately, which is a crucial part of the transition process to ensure users have access to their historical data in the new platform.

C. Provide training sessions to teach users how to use Google Docs, Sheets, and Slides for their day-to-day tasks – Training is essential for a smooth transition. Users familiar with Microsoft Office may need guidance on how to use Google Docs, Sheets, and Slides for their everyday tasks. Providing training sessions will help employees feel more confident in using the new tools and will ease the learning curve, ultimately ensuring productivity is not disrupted.

Now, let’s look at the other options:

B. Restrict users from accessing their legacy Office documents during the migration process – Restricting access to legacy Office documents during the migration is not advisable. Users will still need access to these documents while transitioning. Restricting access could lead to productivity issues and frustration. It’s better to have a seamless migration process where users can access their legacy documents and transition gradually to Google Workspace.

D. Set up a coexistence solution to allow users to continue using Microsoft Office while transitioning to Google Workspace – While a coexistence solution might be helpful for a phased transition, it’s not always necessary. Google Workspace tools are designed to work well on their own, and users can often transition directly to Google Workspace without needing to continue using Office applications. A coexistence solution could add complexity and isn’t always required if the migration is well-managed.

E. Use Google Vault to archive Office documents before migrating to Workspace – Google Vault is primarily used for archiving data for legal and compliance purposes. It’s not the most suitable tool for migrating Office documents to Google Workspace. The main purpose of Google Vault is to retain, search, and export data, not necessarily to facilitate migration. It could be part of your overall strategy for compliance, but it’s not directly tied to the migration process.

The two best steps to ensure a smooth transition are to use Google Workspace Migrate for data migration and to provide training to users to help them adapt to the new platform.

Question 8

A department in your company has reported that some users' Google Drive files are no longer accessible. You have verified that the users are still active, but the issue persists. How can you investigate and resolve the issue? (Choose two.)

A. Check if the users have exceeded their Google Drive storage limit.
B. Review the sharing permissions for the affected files and ensure they are not restricted.
C. Investigate whether any organizational or folder-level policies are preventing access.
D. Ensure the users have the necessary permissions in Google Vault to access the files.
E. Use the Google Workspace Admin console to audit login activity for the affected users.

Answer: A, B

Explanation:
To resolve the issue of Google Drive files becoming inaccessible, here’s how to investigate:

A. Check if the users have exceeded their Google Drive storage limit – If a user has exceeded their Google Drive storage limit, they may not be able to access or upload new files. It's important to check whether the user’s storage quota has been reached, as this can lead to issues with file access. You can easily check the storage status in the Google Workspace Admin Console or through the user’s Drive settings. If the storage is full, either increasing the user’s storage or managing their existing files will help resolve the issue.

B. Review the sharing permissions for the affected files and ensure they are not restricted – Sharing permissions are a common cause of inaccessibility issues in Google Drive. Files that were previously shared may have their permissions changed, causing users to lose access. It’s important to check the file’s sharing settings and ensure that the appropriate users or groups still have the necessary access. If permissions have been changed inadvertently, restoring them will resolve the issue.

Let’s consider the other options:

C. Investigate whether any organizational or folder-level policies are preventing access – Organizational policies or folder-level access restrictions can also cause file access issues. For example, Google Workspace admins can set up sharing restrictions or folder-level permissions to control who can access files. It’s worth investigating if any policies were recently implemented that may be affecting access. However, this step might not always be the root cause, as it depends on the specific organizational setup.

D. Ensure the users have the necessary permissions in Google Vault to access the files – Google Vault is a tool for archiving, eDiscovery, and compliance, not for regular file access. Users don’t need Vault permissions to access their personal or team files in Google Drive unless there is a legal or compliance matter. This option is more relevant for data retrieval in legal scenarios, not for general file access issues.

E. Use the Google Workspace Admin console to audit login activity for the affected users – While auditing login activity can provide insights into whether users have had any issues logging in, it’s not directly related to resolving file access problems in Google Drive. The problem is more likely tied to storage limits or permissions, so the focus should be on those areas first.

In conclusion, the best actions to investigate and resolve the issue are to check if the users have exceeded their Google Drive storage limit and to review the sharing permissions for the affected files. These two steps will address the most common causes of inaccessibility.

Question 9:

Your company needs to restrict access to specific Google Drive files based on the user's organizational unit. How can you implement this restriction effectively?

A. Configure file-level sharing permissions to ensure only specific organizational units can access the files.
B. Apply Google Drive API restrictions that control access to files by organizational unit.
C. Use organizational unit-level Google Drive settings to prevent file access for certain units.
D. Use a third-party app to manage file access by organizational unit.
E. Assign Google Drive access permissions for each user individually to restrict access.

Answer: C. Use organizational unit-level Google Drive settings to prevent file access for certain units.

Explanation:

C. Google Workspace Admin settings allow you to control file sharing and access by organizational units (OUs). By applying restrictions to Google Drive at the organizational unit level, you can prevent users in one OU from accessing files that are only meant for other OUs. This is the most effective and centralized way to implement this restriction.

Other options:

A. File-level sharing permissions typically apply to individual files and can be complex to manage at scale. It's more efficient to control access at the OU level where policies can be applied to groups of users.

B. While you can use the Google Drive API for custom access control, this would involve complex development and wouldn't be as effective as using native admin console settings.

D. Using a third-party app to manage file access is an additional overhead and might not be as seamless or secure as using native Google Workspace features.

E. Assigning individual access permissions is not scalable for managing large numbers of users and files, especially in organizations with complex access requirements.

Question 10:

Your organization is implementing Google Workspace for its employees, and you need to enforce strong password policies for all users. What actions should you take to ensure compliance with these password policies?

A. Set up a password policy in the Google Workspace Admin console to enforce minimum length, complexity, and expiration.
B. Encourage users to use a third-party password manager to enforce strong passwords.
C. Disable the "Remember me" feature in the Google sign-in page for added security.
D. Enforce two-factor authentication (2FA) for all users to complement password security.
E. Manually monitor user passwords and enforce policies for password changes via Google Drive.

Answer: A. Set up a password policy in the Google Workspace Admin console to enforce minimum length, complexity, and expiration.

Explanation:

A. The Google Workspace Admin console allows you to define and enforce password policies for your entire organization, including settings for minimum password length, complexity, and expiration periods. This is the most straightforward and centralized way to ensure all users comply with strong password policies.

Other options:

B. While a password manager can help users manage strong passwords, it doesn't enforce the organization-wide password policy and might not ensure that passwords meet the required strength and complexity.

C. Disabling the "Remember me" feature may improve security, but it doesn't directly address the enforcement of strong passwords, which is the primary concern in this question.

D. Enforcing two-factor authentication (2FA) is important for additional security but doesn't directly enforce strong passwords. It's best to implement 2FA in conjunction with a strong password policy.

E. Manually monitoring passwords and enforcing policies via Google Drive is inefficient and impractical for large organizations. Automated enforcement via the Admin console is far more effective.