Microsoft MB-335 Exam Dumps & Practice Test Questions
Question No 1:
A company that manufactures paints and assembles bicycle frames wants to optimize its workflow. To do this, it needs to factor in the drying time of the paint before the assembly process can begin, and also account for queue times during production.
Which two strategies should be implemented to ensure smooth operations? Please note that each correct selection is worth one point.
A. Develop capabilities for each resource based on color.
B. Enter a value in the "Queue Time After" field for the painting operation.
C. Enter a value in the "Transit Time" for the painting operation.
D. Create a resource group for each size and color, and assign that group to the operation.
E. Enter a value in the "Queue Time Before" field for the assembly operation.
Correct Answer:
B. Enter a value in the "Queue Time After" field for the painting operation.
E. Enter a value in the "Queue Time Before" field for the assembly operation.
Explanation:
To optimize the manufacturing workflow, it's crucial to account for drying time and queue time:
Option B - Queue Time After the Painting Operation: This allows you to account for the drying time of the paint by specifying how long the product should wait after painting before proceeding to the next operation. This ensures that assembly only occurs once the paint has properly dried, preventing defects or inefficiencies in the assembly process.
Option E - Queue Time Before the Assembly Operation: This setting is crucial to manage the waiting time before the assembly process begins. It ensures that the assembly operation starts at the right time, factoring in the necessary drying or curing period, which helps maintain the efficiency of the production process.
Why Other Options Are Not Correct:
Option A (Develop capabilities for each resource related to color) focuses on resource management by color, which doesn't directly address the timing of operations like drying or queue time.
Option C (Enter a value in the "Transit Time" for the painting operation) pertains to transportation but doesn't account for the critical drying time needed before assembly.
Option D (Create a resource group for each size and color) organizes resources but doesn't manage the timing aspect between painting and assembly.
In summary, adding queue times after painting and before assembly ensures that drying times are properly integrated into the workflow, reducing errors and improving overall efficiency.
Question No 2:
A company manufactures pipes of fixed lengths and needs to effectively schedule its cutting machines. These machines are set up as resources in the system. Some cutting machines can handle longer pipe lengths, while others are not capable of cutting these longer lengths.
How should you configure the resources in the system to account for the differences in the capabilities of the cutting machines?
A. Build capability related to length and assign it to the appropriate resources.
B. Configure the Data/Hour option on the Capacity unit field on the resource.
C. Create a resource for each length.
D. Create a resource group for each length.
Correct Answer: A. Build capability related to length and assign it to the appropriate resources.
Explanation:
To efficiently schedule cutting machines, it's important to account for the machines' varying capabilities based on the pipe lengths they can handle.
Option A is the most effective solution. By building a capability related to the length of the pipe and assigning it to the relevant machines, you can ensure that only the appropriate machines are assigned tasks based on their specific capabilities. For example, machines capable of cutting longer pipes should only be scheduled for tasks requiring that capability, optimizing resource usage and preventing machines from being assigned tasks they cannot perform.
Why Other Options Are Less Suitable:
Option B (Configure the Data/Hour option on the Capacity unit field) deals with machine capacity and time management, but does not address the critical need to differentiate between machines based on pipe length capabilities.
Option C (Create a resource for each length) would create unnecessary complexity, as machines can handle multiple lengths. This would complicate scheduling and resource management.
Option D (Create a resource group for each length) might group machines together but doesn’t directly address the need to match machine capabilities with product requirements, which is the key to optimizing scheduling.
In conclusion, Option A ensures that the cutting machines are assigned tasks according to their specific capabilities, promoting efficiency and accuracy in the scheduling process.
Question No 3:
A company manufactures high-performance bicycles available in several pre-configured models, with an option for customers to customize the configurations. Some bicycle add-ons require other accessories to be installed first before they can be added to the bicycle.
To efficiently manage the various configurations and ensure that the correct parts are assembled, how should the system be set up to handle these different product configurations?
A. Create an expression constraint.
B. Create a phantom Bill of Materials (BOM).
C. Create a co-product.
D. Create a batch version.
Correct Answer: B. Create a phantom Bill of Materials (BOM).
Explanation:
In a manufacturing environment, especially with products like bicycles that have various configurations and dependencies, it is crucial to handle the complexity of parts and accessories efficiently. Let’s explore why creating a phantom BOM (Bill of Materials) is the most suitable choice:
Expression Constraint (Option A):
Expression constraints are useful in enforcing rules in product configurations but are limited when it comes to managing complex assemblies with dependencies between components. They are not designed to organize product configurations or subassemblies the way a BOM can.Phantom BOM (Option B):
A phantom Bill of Materials (BOM) is a virtual assembly used to group components or subassemblies that are needed for a product. It treats the components as individual parts within a higher-level product. For bicycle manufacturing, where certain add-ons require other accessories to be installed first, a phantom BOM helps manage the dependencies efficiently. It allows for flexible product configurations and ensures that the correct parts are included in each customized bicycle, simplifying the assembly process.Co-Product (Option C):
A co-product involves producing two or more items together in the same manufacturing process, which is not applicable to this scenario. Since the bicycle configurations are custom and not the result of a single production process that yields multiple products simultaneously, this approach would not be appropriate.Batch Version (Option D):
A batch version is used to track the production of items in specific batches but does not directly help in managing the complexity of product configurations or dependencies between parts. This method is more relevant to tracking production runs rather than handling custom product configurations.
To efficiently manage the bicycle configurations and dependencies among parts and accessories, setting up a phantom BOM (Option B) is the best approach. It allows for flexible configurations and ensures all necessary components are included when assembling a custom bicycle.
Question No 4:
A beverage company uses Dynamics 365 Supply Chain Management’s batch processing feature for its production process. When a base attribute of a product is included in a formula line, you need to identify the specific ingredient type that is associated with it during batch processing.
Which ingredient type is applicable in this scenario?
A. Active
B. Compensating
C. Filler
D. None
Correct Answer: A. Active
Explanation:
In Dynamics 365 Supply Chain Management, batch processing for manufacturing involves defining formulas with different ingredient types, each serving a specific role in the production process. Let’s explore why Active is the correct ingredient type for the base attribute:
Active (Option A):
The base attribute refers to the core component that directly contributes to the product’s final composition. In batch processing, the ingredient type assigned to the base attribute is classified as Active. This is the primary ingredient that defines the essential characteristics of the product. For example, in beverage production, ingredients like water, juice concentrate, or sugar are considered active because they play a direct role in the final product.Compensating (Option B):
Compensating ingredients are used to adjust quantities or balance the overall composition of the formula but do not contribute directly to the product's primary characteristics. They are supplementary and used to ensure that the final product meets required specifications.Filler (Option C):
Filler ingredients are non-essential substances that are added to increase volume without significantly altering the product’s primary properties. These ingredients are often used in small quantities and do not affect the final product’s quality in a meaningful way.None (Option D):
“None” would not be applicable here because each base attribute in a formula line is always assigned an ingredient type. Therefore, “None” is not a valid option for the base attribute.
The Active ingredient type is the most appropriate for the base attribute in a formula when using batch processing in Dynamics 365 Supply Chain Management. It directly contributes to the product's primary characteristics and ensures the production process runs smoothly.
Question No 5:
You are the production manager at a company that produces large batches of coffee and creamers. After performing a quality check, you discover that batch 120008 of your cold brew coffee (item number CB-0001) has a problem: it is too acidic and needs to be reworked. To address this, you need to add 20 grams of sugar to the batch and stir it for an additional 0.5 hours.
Which three actions are necessary to successfully rework the batch? Each correct action contributes to the solution.
A. Manually reserve batch 120008 after estimating the batch order.
B. Add a route operation for 0.5 hours of stirring.
C. Add 20 grams of sugar to the production formula.
D. Delete all items from the production formula except for the 20 grams of sugar.
E. Delete all route operations except for the half-hour stirring operation.
Correct Answer:
B. Add a route operation for 0.5 hours of stirring.
C. Add 20 grams of sugar to the production formula.
E. Delete all route operations except for the half-hour stirring operation.
Explanation:
In manufacturing, particularly in food production, precise adjustments and operations are critical to maintaining product quality. When reworking a batch like batch 120008 of cold brew coffee, specific actions must be executed in the production system to address the acidity issue effectively.
Add a route operation for 0.5 hours of stirring (Option B):
The cold brew coffee needs to be stirred for an additional 30 minutes to ensure the sugar is fully integrated and to correct the acidity issue. By adding a route operation for stirring, you ensure that the system accounts for the additional processing time required for the rework.Add 20 grams of sugar to the production formula (Option C):
To correct the acidity of the coffee, you must add 20 grams of sugar to the batch. Adjusting the production formula ensures that the system includes this ingredient during the rework process, which is vital for fixing the flavor balance.Delete all route operations except for the half-hour stirring operation (Option E):
During the rework process, it’s important to remove any other operations that could interfere with the required steps. Deleting all route operations except for the stirring ensures that the rework process is focused solely on the necessary actions.
Why other options are incorrect:
Option A (Manually reserve batch 120008 after estimating the batch order):
This step is unnecessary because the batch is already reserved as part of the rework process.Option D (Delete all items from the production formula except for 20 grams of sugar):
This option is incorrect because it would remove other necessary ingredients and processes, potentially impacting the overall quality of the batch.
In summary, to address the acidity issue, the correct actions involve adding sugar to the formula, adding a stirring operation, and removing irrelevant route operations.
Question No 6:
A company wants to enhance its accounting of indirect costs during production by adding surcharges to specific items, with the surcharge rate differing based on the product type. To implement this, the costing sheet must be set up correctly to incorporate item-based surcharges.
You are tasked with configuring the costing sheet to apply item-based surcharges. To do this, arrange the following steps in the correct order:
A) Create cost groups for direct and indirect costs.
B) Assign a cost group to the items.
C) Create a node-type surcharge under the indirect cost group and define the surcharge and absorption basis.
Correct Answer: A
Explanation:
To accurately configure the costing sheet for item-based surcharges in a system like Dynamics 365 (or any other ERP system with costing capabilities), the process must be carried out in a structured sequence.
Step 1: Create cost groups for direct and indirect costs (A):
This step is crucial because cost groups serve as the foundation for categorizing different types of costs in the system. Direct costs (e.g., raw materials, labor) and indirect costs (e.g., overhead, surcharges) must be separated to ensure that the system can apply the correct calculations. Without establishing these cost groups, the system won’t be able to distinguish between costs related to the product itself and those incurred as additional charges, such as surcharges.
Step 2: Assign a cost group to the items (B):
Once the cost groups are created, each item must be assigned to the relevant group. This is essential for ensuring that the right cost calculations are applied to each item. For example, a product that incurs a higher surcharge should be placed in a group that reflects the surcharge rules specific to that product. By doing this, the system ensures that each item is linked to its correct cost structure.
Step 3: Create a node-type surcharge under the indirect cost group and define the surcharge and absorption basis (C):
The final step involves setting up a surcharge under the indirect cost group. This surcharge will define how additional costs are calculated for specific items, whether through a fixed rate or a percentage of other costs, like materials. By configuring the surcharge and absorption basis in this step, you ensure that the system applies the surcharge appropriately based on the rules you have set for the items.
By following these three steps in the correct order, you will ensure that surcharges are accurately applied to specific items, enhancing the company’s ability to track costs and improve financial insights.
Question No 7:
Which of the following actions is essential when implementing security roles in Microsoft Dynamics 365?
A. Assigning roles based on the user's geographic location
B. Determining the level of access to data and functions for each role
C. Limiting roles to a specific set of customers
D. Allowing users to create new security roles without restrictions
Correct Answer: B
Explanation:
In Microsoft Dynamics 365, security roles define the level of access that users have to various data and functionalities within the system. The correct answer is B, as determining the access level for each role ensures that users can only access the necessary information based on their responsibilities. Assigning roles based on geographic location (A) and limiting roles to specific customers (C) are not the primary considerations for security role implementation. Allowing users to create roles without restrictions (D) would compromise system security and is not a recommended practice.
Question No 8:
What is the primary purpose of the "Approval Process" in Microsoft Dynamics 365 for customer relationship management (CRM)?
A. To automatically generate invoices for approved orders
B. To automate the approval of quotes, orders, and other transactions
C. To notify customers about promotional discounts
D. To track customer engagement levels
Correct Answer: B
Explanation:
The "Approval Process" in Dynamics 365 is used to automate and streamline the approval workflow for various business processes, such as quotes, orders, and other transactions. The correct answer is B, as this process ensures that specific actions, like issuing quotes or confirming orders, are approved by the appropriate person before they are finalized. Automatically generating invoices (A) or tracking customer engagement (D) are important tasks, but they do not directly relate to the approval process. Similarly, notifying customers about promotional discounts (C) is handled through marketing campaigns, not approval workflows.
Question No 9:
Which of the following features in Microsoft Dynamics 365 helps businesses manage and automate their sales processes effectively?
A. Business process flows
B. Financial management reports
C. Inventory tracking dashboards
D. Customer feedback surveys
Correct Answer: A
Explanation:
Business process flows in Dynamics 365 are designed to guide users through the necessary steps to complete specific tasks, such as managing sales processes, ensuring consistency and efficiency. The correct answer is A, as these flows help automate and manage sales activities from lead generation to closing deals. Financial management reports (B) and inventory tracking dashboards (C) are crucial for different parts of business management but are not focused specifically on automating sales processes. Customer feedback surveys (D) help improve customer experience but do not directly impact sales process automation.
Question No 10:
How does Microsoft Dynamics 365 help businesses optimize their customer service operations?
A. By providing real-time analytics and insights into customer interactions
B. By automating sales tasks and workflows across the organization
C. By enabling social media integration for lead generation
D. By offering inventory management tools for customer-related products
Correct Answer: A
Explanation:
Microsoft Dynamics 365 is a comprehensive suite that helps businesses enhance various aspects of their operations, including customer service. One of the core benefits of Dynamics 365 is its ability to provide real-time analytics and insights into customer interactions. The correct answer is A, as this feature enables businesses to monitor customer interactions, track service performance, and understand customer satisfaction levels. With real-time data, customer service teams can respond proactively to issues, identify recurring problems, and deliver better support to customers.
Option B is incorrect because, while Dynamics 365 can automate sales tasks and workflows, its focus for customer service is on optimizing service management rather than sales. Sales automation is a different feature that primarily supports the sales teams, not customer service. C is also incorrect; although Microsoft Dynamics 365 integrates with social media for lead generation and marketing purposes, customer service optimization typically requires more direct tools, like analytics and communication tracking, rather than social media-based engagement alone. Lastly, D is incorrect because inventory management is more relevant for supply chain and product management operations than for direct customer service optimization.
The real-time insights provided by Dynamics 365 allow customer service agents to quickly resolve issues, track resolutions, and offer personalized support. By identifying trends in customer feedback and behavior, organizations can continuously improve their customer service strategies. Furthermore, the system’s ability to integrate with other business processes allows service teams to stay aligned with sales, marketing, and product teams, fostering a holistic approach to customer care.
