Salesforce Certified Integration Architect Exam Dumps, Certified Integration Architect Practice Test Questions

Salesforce Certified Integration Architect Exam Dumps & Practice Test Questions

Question No 1:

A Salesforce customer has integrated their Salesforce instance with an external third-party AI system using Platform Events. This system generates a prediction score for each lead, which is then saved into Platform Events for further processing. After deployment to production, the trigger associated with the Platform Event has failed.

As an integration consultant, which type of monitoring should have been implemented to ensure smooth integration and troubleshoot the failure?

A. Set up debug logs for Platform Event triggers to monitor performance.
B. Monitor Platform Events created per hour limits across the Salesforce instance.
C. Validate the Platform Event definition matches the lead definition.
D. Monitor the volume of leads created in Salesforce.

Correct Answer:
B. Monitor Platform Events created per hour limits across the Salesforce instance.

Explanation:

In this situation, the core challenge lies in monitoring the integration between Salesforce and the external AI system via Platform Events. The trigger linked to these events is malfunctioning after being deployed to production. Here's a breakdown of the options:

Option A: Set up debug logs for Platform Event triggers to monitor performance.
While debug logs provide useful information for troubleshooting errors within triggers, they are not optimal for continuous performance monitoring, particularly concerning Platform Event processing. Debug logs focus on error details, but they won't necessarily highlight broader performance or system capacity issues that could be causing the failures.

Option B: Monitor Platform Events created per hour limits across the Salesforce instance.
Salesforce enforces limits on the number of Platform Events that can be generated per hour, depending on the Salesforce edition and other factors. If the integration results in creating too many events too quickly, it could breach these limits, leading to failures in event processing. Monitoring these limits ensures the system doesn’t exceed the allowed threshold and helps detect capacity issues early. Proactive monitoring of event creation will give insight into whether the number of events is causing the trigger failure.

Option C: Validate the Platform Event definition matches the lead definition.
Validating data structure consistency between the Platform Event and Salesforce lead definition is crucial, especially during integration. However, this wouldn't be the main cause of the trigger failure unless there's an issue with how the event is structured or how fields are mapped. This step is important during initial setup but not typically the root cause of operational failures unless there’s a configuration error.

Option D: Monitor the volume of leads created in Salesforce.
While monitoring lead creation volume might help track general trends, it’s unlikely to be directly tied to the trigger failure. The problem seems more related to how Platform Events are processed, rather than the sheer number of leads created.

Thus, Option B is the correct approach. Monitoring Platform Events creation limits ensures that the event volume does not exceed Salesforce’s capacity, providing insights into potential bottlenecks and triggering failures. This proactive monitoring is key to ensuring that integrations remain within Salesforce's processing limits.

Question No 2:

An architect is tasked with designing a solution to allow a service to securely access Salesforce through its API.

What should be the first step in setting up this integration?

A. Create a dedicated user specifically for integration purposes.
B. Authenticate the integration using the existing single sign-on (SSO) configuration.
C. Use the existing Network-Based Security to authenticate the integration.
D. Create a new user with the System Administrator profile for the integration.

Correct Answer: A. Create a dedicated user specifically for integration purposes.

Explanation:

When implementing a service integration with Salesforce through the API, security is a major concern. The architect must ensure that the integration is securely authenticated, while also controlling the access granted to the service. Here's why Option A is the best approach:

Option A: Create a dedicated user specifically for integration purposes.
This is the most secure approach because it ensures that the integration has its own user account with appropriate access, rather than relying on an existing user’s credentials. A dedicated integration user minimizes security risks and makes managing permissions easier. It also allows for better auditing, as the service's activities can be monitored separately from human users. This user can be granted the minimum necessary permissions to interact with the API, ensuring that no excessive access is provided.

Option B: Authenticate the integration using the existing single sign-on (SSO) configuration.
SSO is effective for enabling human users to log into Salesforce, but it is not suitable for automated integrations. Using SSO for API integrations introduces security risks because it involves human credentials that may not be ideal for automated services. SSO doesn't typically provide the fine-grained control needed for securing API integrations.

Option C: Use the existing Network-Based Security to authenticate the integration.
Network-Based Security primarily focuses on controlling access based on trusted IP ranges. While this is a useful complement to authentication, it doesn’t replace the need for user-specific authentication when securing API integrations. Relying solely on network security doesn’t guarantee that the API integration is being securely authenticated.

Option D: Create a new user with the System Administrator profile for the integration.
Assigning the System Administrator profile is overly permissive and risky. The System Administrator profile grants full access to all data and system settings, which is unnecessary and dangerous for most integrations. The principle of least privilege should be followed, granting only the necessary permissions.

Therefore, Option A is the recommended approach because it ensures that the integration has secure and controlled access without risking excessive privileges.

Question No 3:

An organization has implemented SAML (Security Assertion Markup Language) using a third-party Identity Provider (IdP) for system integrations. They now want to use this existing SAML integration to connect Salesforce with other internal systems.

Which of the following use cases would benefit from the current SAML integration to enhance security when connecting Salesforce with other systems?

A. Enhance the security of Apex REST outbound integrations to external web services.
B. Improve the security of an API inbound integration from an external Java client.
C. Secure formula fields with HYPERLINK() functions pointing to external web servers.
D. Strengthen the security of Apex SOAP outbound integrations to external web services.

Correct Answer:
B. Improve the security of an API inbound integration from an external Java client.

Explanation:

The organization’s existing SAML integration, which uses a third-party Identity Provider (IdP) for authentication, is a powerful tool for enhancing security. It can be leveraged for secure authentication in various integration scenarios. Here’s why Option B is the correct choice:

Option B: Improve the security of an API inbound integration from an external Java client.
Using SAML in this scenario ensures secure authentication for the inbound API integration. The external Java client will be authenticated against the organization’s IdP, which strengthens security by providing Single Sign-On (SSO) and ensuring only authorized clients can access Salesforce data. This is a secure and reliable method to protect sensitive API integrations.

Option A: Enhance the security of Apex REST outbound integrations.
SAML is not typically used in outbound integrations like Apex REST, which often use other security mechanisms such as OAuth, API keys, or certificates for securing communication. While SAML is powerful for inbound integrations, outbound integrations generally use different methods to establish security.

Option C: Secure formula fields with HYPERLINK() functions.
Formula fields with HYPERLINK() functions create clickable links, but SAML is not involved in securing these types of links. The HYPERLINK() function is about navigating to external systems, not about authenticating or securing API requests.

Option D: Strengthen the security of Apex SOAP outbound integrations.
Like Option A, outbound SOAP integrations generally do not rely on SAML for authentication. They use other mechanisms like certificates or OAuth tokens. While SAML is excellent for securing inbound API calls, it doesn’t apply directly to outbound integrations.

Thus, Option B is the correct answer because SAML provides a secure way to authenticate inbound API requests, ensuring that only authorized systems can interact with Salesforce.

Question No 4:

Northern Trail Outfitters (NTO) has developed a custom mobile application for customer interaction, with Salesforce Chatter Feeds as one of its key features. NTO wishes to automate the posting of Chatter updates to Twitter whenever a post includes a specific hashtag.

Which API should the integration architect use to automate the monitoring of Chatter posts and posting them to Twitter?

A. Connect REST API
B. REST API
C. Apex REST API
D. Streaming API

Correct Answer: D. Streaming API

Explanation:

Northern Trail Outfitters needs to automate the process of posting to Twitter when a specific hashtag is included in a Salesforce Chatter post. To achieve this, the most effective solution is to utilize the Streaming API. This API is specifically designed to monitor real-time changes to Salesforce data, including Chatter posts, making it ideal for this scenario.

Here’s why the Streaming API is the right choice:

Real-Time Event Monitoring: The Streaming API allows for real-time monitoring of Salesforce data, such as Chatter feeds. It supports PushTopics or Platform Events, which allow the system to listen for specific changes, such as the presence of a hashtag like #thanksNTO in a Chatter post.
Efficiency: With the Streaming API, there is no need for constant polling of Chatter data. The system automatically detects when a new post is made with the hashtag and can then trigger an action, such as sending the post to Twitter.
External System Integration: Once a Chatter post with the hashtag is detected, an outbound integration (such as Twitter’s API) can be used to automatically post the content to Twitter.

Why other options are less suitable:

A. Connect REST API: This API is more suited for integrating external systems via Salesforce Connect and is not built for real-time event monitoring.
B. REST API: The REST API can access Chatter data, but it requires polling, which is less efficient for this use case.
C. Apex REST API: While useful for exposing custom logic as a web service, it does not provide the real-time event notifications needed to track Chatter updates.

In conclusion, the Streaming API is the optimal choice for monitoring Chatter feeds in real time and posting updates to Twitter when the desired hashtag is detected.

Question No 5:

Northern Trail Outfitters (NTO) submits orders to its manufacturing system via a web service. Recently, the system has been experiencing outages, causing service downtime that has lasted for several days. This has resulted in issues with handling failed service calls during these outages.

What solution should the architect recommend to effectively handle failed service calls during extended outages?

A. Use Outbound Messaging to automatically retry failed service calls.
B. Use middleware queuing and buffering to insulate Salesforce from system outages.
C. Use Platform Event replayId and a custom scheduled Apex process to retrieve missed events.
D. Use future jobId and a custom scheduled Apex process to retry failed service calls.

Correct Answer:
B. Use middleware queuing and buffering to insulate Salesforce from system outages.

Explanation:

In situations where there are prolonged system outages, it’s critical to ensure that Salesforce can handle the temporary unavailability of external services without losing data or disrupting operations. The most effective solution for this scenario is middleware queuing and buffering.

Here’s why middleware queuing and buffering is the best solution:

Insulation from Outages: Middleware acts as an intermediary layer that queues and buffers requests until the external service becomes available again. This ensures that service calls are not lost during outages and can be retried once the system is back online.
Automatic Retry Logic: The middleware can automatically manage retries, ensuring that service calls are resubmitted once the external system is operational, without requiring manual intervention.
Reliability: This method provides a reliable and automated solution to manage service call retries during long periods of downtime, minimizing disruption in business processes.

Why other options are less effective:

A. Outbound Messaging: This method sends requests but lacks retry logic. If the external system is down, outbound messages may fail without any built-in mechanism for retries.
C. Platform Event replayId: Platform Events are useful for event-driven processes but are not designed to manage retries for external service calls, which makes them less suited for this scenario.
D. Future jobId and Scheduled Apex: While @future methods and scheduled Apex can retry operations, they have limitations such as governor limits and do not offer built-in queuing or buffering, making them less efficient during long outages.

Middleware queuing and buffering provides a comprehensive solution to ensure failed service calls are effectively managed during system outages, making it the most suitable option for this scenario.

Question No 6:

Northern Trail Outfitters needs to display shipping costs and estimated delivery times to its customers. The shipping services they use vary by region and have similar, but distinct, service request parameters.

Which integration component should be used to manage these varying requirements efficiently?

A. Outbound Messaging to request costs and delivery times from shipping services with automated error retry.
B. Apex REST Service to implement routing logic to the various shipping services.
C. Enterprise Service Bus to determine which shipping service to use, and transform requests to the necessary format.
D. Enterprise Service Bus user interface to collect shipper-specific form data.

Correct Answer:
C. Enterprise Service Bus to determine which shipping service to use, and transform requests to the necessary format.

Explanation:

To efficiently manage different shipping services and their varying request parameters, Enterprise Service Bus (ESB) is the most suitable solution. An ESB acts as an integration layer that streamlines communication between different systems, allowing you to manage routing logic and data transformation effectively.

Here’s why ESB is the best choice:

Routing Logic: The ESB can intelligently route requests to the appropriate shipping service based on factors such as region, pricing, or service levels. This ensures that the right service is used for each request, improving efficiency.
Data Transformation: Since each shipping service may have distinct request formats, the ESB can handle data transformation, converting data into the correct format for each service. This eliminates the need for custom coding and simplifies the integration process.
Decoupling Systems: By using an ESB, you can decouple the shipping logic from other business processes, making the system more flexible and scalable. It allows you to easily integrate new carriers or update existing APIs without modifying core business logic.
Error Handling: The ESB provides centralized error handling and retry mechanisms, ensuring that failed requests are automatically retried or routed to alternative services.

Why other options are less suitable:

A. Outbound Messaging: Outbound Messaging lacks the logic for routing or transforming data and doesn’t offer advanced features like error handling.
B. Apex REST Service: While Apex can handle API integrations, it becomes complex when managing multiple shipping services with different parameters. An ESB is better suited for handling these complexities.
D. Enterprise Service Bus user interface: An ESB UI is unnecessary for backend integrations and data transformation tasks, as these can be handled programmatically through the ESB.

In conclusion, the Enterprise Service Bus provides a robust solution for managing regional shipping services, data transformation, and ensuring seamless integration with different shipping providers.

Question No 7:

A company wants to transfer data from Salesforce to an internal proprietary system located behind a corporate firewall. The data transfer needs to be one-way, without real-time updates. The volume of data is expected to be around 2 million records daily.

What should the integration architect consider when choosing the most appropriate integration method between Salesforce and the external system?

A. The large number of records may cause the number of concurrent requests to exceed the REST API limits for the external system.
B. The external system must use a BULK API REST endpoint to connect to Salesforce, due to the large volume of records.
C. Salesforce should initiate a REST API call to the external system due to the high volume of records.
D. A third-party integration tool should be used to stage the records off the platform.

Correct Answer:
B. The external system must use a BULK API REST endpoint to connect to Salesforce, due to the large volume of records.

Explanation:

When dealing with a significant amount of data, such as transferring 2 million records per day, the integration method selected between Salesforce and the external system should ensure that the process is both efficient and scalable. Here’s an analysis of each option:

Option A: Concurrent Requests and REST API Limits
While it is true that the REST API has concurrent request limits, this concern is less critical in this context. The issue with REST API limits generally arises when multiple requests are made in parallel, not with batch processing. Asynchronous data transfer (such as via the Bulk API) can effectively manage large volumes of data without exceeding concurrent request limits. Thus, this is not the best option in this case.
Option B: BULK API for High Volume Data
This is the most suitable option. The Bulk API is specifically designed to handle large datasets efficiently, especially when transferring millions of records. It supports asynchronous processing and optimizes data transfer in batches, making it the most effective tool for handling high volumes of records, such as the 2 million records in this scenario. By using the Bulk API REST endpoint, the external system can send large batches of data without risking hitting API rate limits, ensuring that the transfer is smooth and scalable.
Option C: Salesforce Initiating REST API Calls
While Salesforce could make REST API calls to the external system, this is not ideal for high-volume data transfers. REST APIs are typically suited for smaller, real-time transactions rather than bulk data transfers. Attempting to transfer 2 million records through Salesforce’s REST API would likely hit rate limits and create performance bottlenecks.
Option D: Using a Third-Party Integration Tool
Third-party tools may help with data integration, but they could introduce unnecessary complexity, additional costs, and extra maintenance. In this case, the Bulk API offers a simpler, more direct solution that minimizes overhead and avoids reliance on additional tools.

In summary, the Bulk API is the most efficient choice for transferring large volumes of data from Salesforce to an external system. Its ability to process data asynchronously and in large batches makes it an optimal solution for the scenario, minimizing the risk of hitting API limits while ensuring the data transfer is efficient and scalable.

Question No 8:

Which of the following integration patterns would be most appropriate for integrating Salesforce with an external system to ensure that both systems can exchange data in real-time while minimizing delays and maintaining data consistency?

A. Use Batch Data Processing to sync data between Salesforce and the external system at periodic intervals.
B. Implement Real-Time API Integration using Salesforce’s REST or SOAP APIs to push and pull data between Salesforce and the external system as updates occur.
C. Use Salesforce Connect with External Objects to access real-time data from the external system without duplicating it in Salesforce.
D. Implement an Event-Driven Architecture using Platform Events to trigger data exchange when a specific event occurs.

Correct Answer: B

Explanation:

When integrating Salesforce with external systems in real-time, it's crucial to maintain data consistency and minimize delays. Among the options provided, Real-Time API Integration using Salesforce REST or SOAP APIs is the most suitable choice for ensuring real-time communication between systems.

Option B: Real-Time API Integration using Salesforce’s REST or SOAP APIs – Salesforce’s REST and SOAP APIs allow you to exchange data in real-time by making API calls to push or pull data whenever necessary. This approach ensures that as soon as an update occurs in one system, the data is immediately reflected in the other, ensuring near-instant synchronization between Salesforce and the external system. API integration is ideal when data needs to be exchanged immediately upon an event, such as creating or updating a record. Additionally, it provides flexibility to handle different use cases, such as triggering a specific business logic or handling specific data types in real-time.
Option A: Batch Data Processing – While batch processing can be used for scenarios involving large data volumes, it is not suitable for real-time integration. Batch processing involves synchronizing data between systems at set intervals, which can introduce delays in data consistency. For time-sensitive integration, this option is not ideal.
Option C: Salesforce Connect with External Objects – Salesforce Connect is a good solution for integrating external data into Salesforce when the external system stores the data, but it is not meant for real-time updates in the sense of bidirectional data exchange. External Objects allow Salesforce to access external data in real-time without storing it locally, but the external system must support it, and Salesforce only has read access. It does not support the full range of integration activities that might be needed.
Option D: Event-Driven Architecture using Platform Events – While Platform Events can be used for event-driven communication within Salesforce, they do not automatically guarantee real-time data exchange with an external system. This pattern is better suited for asynchronous event handling, like triggering processes in response to internal changes in Salesforce.

Thus, Option B is the most appropriate for ensuring real-time integration, with REST or SOAP APIs providing flexibility and speed in synchronizing data across systems.

Question No 9:

When implementing an integration solution to connect Salesforce with an external legacy system, which approach would best ensure that the data is always processed securely while minimizing the risk of unauthorized access?

A. Use Inbound and Outbound Messaging to securely send and receive data between Salesforce and the external system, ensuring both systems stay synchronized.
B. Leverage OAuth 2.0 authentication along with HTTPS to secure API calls between Salesforce and the legacy system.
C. Implement a VPN tunnel between Salesforce and the legacy system to ensure encrypted communication.
D. Use Salesforce Connect with External Objects and rely on the external system's security protocols to protect data during the integration process.

Correct Answer: B

Explanation:

When integrating Salesforce with an external legacy system, security is a critical aspect to consider, especially when handling sensitive data. The best approach for ensuring secure communication between systems involves using secure authentication mechanisms and encrypted communication channels.

Option B: Leverage OAuth 2.0 authentication along with HTTPS to secure API calls between Salesforce and the legacy system – OAuth 2.0 provides secure, token-based authentication for API calls between Salesforce and the external system. This ensures that only authorized systems and users can make API calls to Salesforce, protecting the data from unauthorized access. Using HTTPS ensures that the data is transmitted securely by encrypting the communication channel, preventing interception by malicious actors. This approach is best for real-time integrations and ensures both security and scalability.
Option A: Use Inbound and Outbound Messaging – While Inbound and Outbound Messaging is useful for sending data between systems, it does not provide the necessary authentication or encryption for securely processing data. Messaging is typically used for simpler integration scenarios and does not have the same security controls as OAuth or HTTPS.
Option C: Implement a VPN tunnel – A VPN tunnel between Salesforce and an external system could provide a secure connection, but it’s not typically needed or recommended for Salesforce integrations. Salesforce is a cloud-based platform, and establishing a VPN might not be practical or scalable for cloud-to-cloud communication. Instead, leveraging built-in secure protocols like OAuth and HTTPS is a more efficient and flexible approach.
Option D: Use Salesforce Connect with External Objects – While Salesforce Connect can help with integrating external data into Salesforce, it relies on the security mechanisms of the external system to protect the data. In this case, using Salesforce’s built-in OAuth and HTTPS would provide more robust security measures and reduce the reliance on the external system’s security protocols alone.

Therefore, Option B is the best choice as it provides secure authentication and encryption, which are essential for protecting data during integration, ensuring that only authorized entities can access or modify data.

Question No 10:

Which of the following integration methods would be most effective for integrating Salesforce with an external financial system that needs to send data to Salesforce only when certain conditions are met, and ensuring that the integration happens asynchronously?

A. Use Salesforce External Services to integrate with the financial system and call the financial service when needed.
B. Use Platform Events to trigger an integration process in Salesforce whenever a specific event occurs in the financial system.
C. Set up a Scheduled Batch Process in Salesforce to import data from the financial system at regular intervals.
D. Use Apex Trigger to call the financial system’s API when a record is inserted, updated, or deleted in Salesforce.

Correct Answer: B

Explanation:

For asynchronous integration between Salesforce and an external financial system, Platform Events are an ideal solution when the integration needs to be triggered by specific conditions in the external system.

Option B: Use Platform Events to trigger an integration process in Salesforce whenever a specific event occurs in the financial system – Platform Events are designed for asynchronous event-driven architectures. By using Platform Events, you can listen for events in the external financial system and trigger integration processes in Salesforce in response to those events. This is a highly scalable and flexible approach because it decouples the external system from Salesforce, allowing it to operate independently while still keeping both systems synchronized. It’s perfect for cases where you only want to initiate the integration when certain conditions are met.
Option A: Use Salesforce External Services – While Salesforce External Services is useful for integrating external APIs into Salesforce through Flow, it is typically used for synchronous communication. It’s not ideal for scenarios where you want to process the integration asynchronously or only trigger the integration when certain conditions are met.
Option C: Set up a Scheduled Batch Process in Salesforce – A scheduled batch process is an option if you need to periodically import data from the external financial system, but it’s not ideal for scenarios where the integration needs to be triggered based on specific conditions or events. Batch processing could lead to delays, and it does not provide the immediacy that an event-driven solution like Platform Events offers.
Option D: Use Apex Trigger – Apex Triggers are used to automate processes based on changes in Salesforce data (such as insertions, updates, or deletions). However, Apex Triggers are not designed for handling integrations with external systems. They also tend to be synchronous, which could create bottlenecks or delays in the integration process.

In conclusion, Option B, using Platform Events for event-driven integration, is the most effective and scalable solution for asynchronously triggering integration processes based on specific conditions in the external system. This method ensures that the integration only occurs when necessary, without unnecessary delays or system overloads.