{"id":7269,"date":"2025-06-11T11:33:25","date_gmt":"2025-06-11T11:33:25","guid":{"rendered":"https:\/\/www.prepaway.com\/certification\/?p=7269"},"modified":"2026-10-25T22:23:30","modified_gmt":"2026-10-25T22:23:30","slug":"microsoft-certified-dynamics-365-fundamentals-erp-mb-920","status":"publish","type":"post","link":"https:\/\/www.prepaway.com\/certification\/microsoft-certified-dynamics-365-fundamentals-erp-mb-920\/","title":{"rendered":"Microsoft Certified: Dynamics 365 Fundamentals (ERP) \u2013 MB-920"},"content":{"rendered":"

Historical exam-status update (October 26, 2026):<\/strong> Microsoft retired exam MB-920<\/strong> on December 31, 2025<\/strong>; it is no longer available to book. The Dynamics 365 finance and operations (ERP) concepts discussed here can still be useful, but the older exam-preparation, registration, and credential-earning instructions below describe a past exam rather than a current route. Confirm today’s relevant requirements through Microsoft’s official retirement guidance<\/a> before selecting a new credential.<\/p>\n

In a business world shaped by data, cloud services, and digital transformation, enterprise resource planning systems have become the backbone of how organizations operate. Microsoft Dynamics 365 offers one of the most integrated and flexible ERP platforms available today, and with that comes the opportunity to validate your understanding through the MB-920: Microsoft Dynamics 365 Fundamentals (ERP) certification.<\/span><\/p>\r\n

This article introduces the core purpose and value of MB-920, breaks down what candidates can expect from the certification process, and explains who the exam is best suited for. Whether you’re new to Microsoft Dynamics 365 or looking to formalize your existing knowledge, this foundational certification helps solidify your understanding of modern ERP systems.<\/span><\/p>\r\n

What Is MB-920?<\/b><\/h2>\r\n

The MB-920: Microsoft Dynamics 365 Fundamentals (ERP) certification is an entry-level credential that verifies your foundational understanding of the ERP capabilities offered in the Microsoft Dynamics 365 suite. It is intended for candidates who are new to ERP systems or Microsoft Dynamics 365 and who want to build a career that integrates business operations with modern cloud technology.<\/span><\/p>\r\n

The exam does not require any advanced technical experience but does evaluate your comprehension of core finance and operations concepts, modules such as Supply Chain Management, Commerce, Human Resources, Project Operations, and how Dynamics 365 ties these areas together into a unified business solution.<\/span><\/p>\r\n

Taking this certification allows individuals to demonstrate that they have a clear grasp of how these applications improve productivity, streamline workflows, and help organizations make more data-driven decisions.<\/span><\/p>\r\n

Why MB-920 Matters<\/b><\/h2>\r\n

ERP systems are no longer the exclusive domain of large enterprises. Organizations of all sizes use them to manage daily operations, support financial reporting, automate supply chains, and maintain accurate human resource data. Microsoft Dynamics 365 is among the most widely adopted platforms in this space because it brings together CRM, ERP, business intelligence, and cloud infrastructure into a seamless experience.<\/span><\/p>\r\n

MB-920 focuses specifically on the ERP portion of this suite. By earning this certification, candidates can gain recognition for their ability to understand how each module functions and how these modules support business outcomes.<\/span><\/p>\r\n

This certification is also a great entry point into more advanced Dynamics 365 roles. It allows you to gain a broad understanding before diving deeper into specialist areas like Dynamics 365 Finance or Dynamics 365 Supply Chain Management. By learning the basics first, you create a solid foundation on which to build a career in business applications.<\/span><\/p>\r\n

Core Modules Covered in the MB-920 Certification<\/b><\/h2>\r\n

The MB-920 exam is structured around several key modules within the Dynamics 365 ERP platform. Each domain represents a part of the overall solution and is tested for both theoretical understanding and practical application.<\/span><\/p>\r\n

Dynamics 365 Supply Chain Management introduces the candidate to manufacturing, inventory, procurement, product lifecycle, and logistics processes. Understanding how these systems interact to support real-world supply chains is essential.<\/span><\/p>\r\n

Dynamics 365 Finance covers general ledger operations, budgeting, financial forecasting, payables, receivables, and reporting. You\u2019ll need to understand how organizations use this module to ensure financial accuracy and regulatory compliance.<\/span><\/p>\r\n

Dynamics 365 Commerce addresses digital commerce, in-store retail, and fraud protection. It\u2019s increasingly important in an era of online shopping and omnichannel business models.<\/span><\/p>\r\n

Dynamics 365 Human Resources explores personnel management, employee data, payroll integration, and performance tracking. Human capital is central to any business operation, and this module reflects that.<\/span><\/p>\r\n

Project Operations includes planning, scheduling, cost control, and resource management for projects. Whether internal or client-facing, project oversight is critical for performance and accountability.<\/span><\/p>\r\n

Finance and Operations Core Capabilities tie together all the modules with overarching functionality such as integration with other Microsoft services, data reporting, and business intelligence. Candidates need to understand how these components work together across different areas of a business.<\/span><\/p>\r\n

Who Should Consider the MB-920 Certification?<\/b><\/h2>\r\n

The MB-920 certification is designed for individuals at various points in their careers. It is suitable for students, professionals transitioning into ERP roles, business stakeholders, and consultants who are new to Microsoft Dynamics 365.<\/span><\/p>\r\n

Business owners or decision-makers who interact with Dynamics 365 tools on a strategic level can benefit from this certification. It helps them understand how the platform supports their goals, streamlines operations, and enables better data usage.<\/span><\/p>\r\n

Functional and IT consultants who want to expand into ERP consulting can use MB-920 as a launching pad. It provides them with the baseline knowledge they need to begin working in implementation or advisory roles.<\/span><\/p>\r\n

Students and recent graduates pursuing careers in finance, operations, logistics, or business analysis will find this certification a strong addition to their academic achievements.<\/span><\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
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What You Need to Know Before Taking MB-920<\/b><\/p>\r\n

While this is a fundamentals-level certification, Microsoft recommends that candidates have a general understanding of business processes and ERP principles. Having some background in cloud computing, data analysis, and basic IT infrastructure will be beneficial.<\/span><\/p>\r\n

It\u2019s important to be familiar with how data moves between departments, how ERP platforms integrate with CRM systems, and what role cloud technology plays in enterprise applications. This doesn\u2019t require coding skills but does call for a high-level understanding of system functionality and business logic.<\/span><\/p>\r\n

You should also have some awareness of finance and operations workflows, such as purchasing, sales, billing, and resource planning. Even shadowing someone who uses Dynamics 365 Finance or Operations in their daily work can provide valuable insight.<\/span><\/p>\r\n

Having hands-on exposure to cloud-based tools like Microsoft Power Platform, SharePoint, or Teams can help you better visualize how Dynamics 365 integrates into the larger Microsoft ecosystem.<\/span><\/p>\r\n

Learning Outcomes From the MB-920 Certification<\/b><\/h2>\r\n

Upon completing the certification and its accompanying training, individuals should be able to describe the capabilities and functions of various Dynamics 365 ERP applications. More specifically, they should be able to:<\/span><\/p>\r\n